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Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

just telecoms  e-commerce be regarded as just another channel to the overall commerce process, but advances in communications technology have led to the appearance of other complementary channels. Social networks, as mentioned earlier, now have a much larger impact on all stages of the commercial process. In addition, mobile devices and networks have become sufficiently powerful to allow mobile interaction at any stage of the sales cycle, from simple awareness campaigns using SMS to on-device applications that support Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » just telecoms


Cameleon (Software) Might Change its Colors but Not its (Q2O/CPQ) Purpose - Part 2
Part 1 of this blog series talked about my recent reunion with Cameleon Software (formerly Access Commerce) a provider of on-demand and on-premises configure

just telecoms  world-class analytics – not just a limited number of canned  key performance indicators (KPI’s)  or tightly contained analytic application extensions. Right now companies have to painstakingly build these analytics themselves. Time will only tell whether any of these Q2O vendors will be able to pull this sales & marketing BI feat off. Dear readers, what are your comments, thoughts, suggestions or individual experiences with the abovementioned vendors’ Q2O and CPQ solutions, in the cloud or Read More...
CRM Testing Throughout Implementation
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the

just telecoms  enters your business (not just the new system) to the point where it leaves. You may need your tests to be synchronized across many platforms. You could examine the life cycle of a customer account, or the ways that the new system works with your existing systems. Test automation tools will help, but will struggle to provide a complete solution. Your testers need not only to be observant, but also need to understand the operation and vision of the business. Exploratory and diagnostic skills will help Read More...
How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

just telecoms  the destination mobile phone, just to the destination mobile operator network. The disadvantage of this is there is no guarantee that this message has been delivered to the end recipient. In the case of mobile-sourced DLRs, it is the destination handset itself which acknowledges the delivery of the message. Such a delivery receipt provides an absolute guarantee that the SMS has reached its destination. Any delivery receipt is preferable to no delivery receipt whatsoever, since both provide at least some Read More...
MPS in European and US Enterprises
The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print services (MPSs) are seeing reduced cost and

just telecoms  or more, compared to just 30% of organisations in France and Germany. Moving beyond office print to the print room : Only 18% of organisations with MPS use the same provider for the print room, while 28% of organisations who are planning to engage an MPS provider plan to use a single provider for both environments. UK organisations are most likely to use a single provider while US organisations are more likely to manage the print room internally or outsource to a separate supplier. MPS is delivering on Read More...
Arena Solutions: More Than Just a Pretty Facelift
For over a decade, Arena Solutions has been redefining the product lifecycle management (PLM) space with a suite of cloud applications that enable engineering

just telecoms  Solutions: More Than Just a Pretty Facelift For over a decade, Arena Solutions has been redefining the  product lifecycle management (PLM)  space with a suite of cloud applications that enable engineering, manufacturing, and their extended supply chains to work better together -- from first prototype to full-scale production. In 2000, the two co-founders founded bom.com , a Web-based application for managing items,  bills of material (BOMs) , and engineering changes (this was the world’s first Read More...
Staying Safe on the Internet
It’s not just the settings on your computer that can save you from the hacker’s grasp, but your own ability to think twice and not take things at face value

just telecoms  the Internet It’s not just the settings on your computer that can save you from the hacker’s grasp, but your own ability to think twice and not take things at face value. Download this document for some tips for reducing your exposure to attacks from cybercriminals. Read More...
Getting the Most out of Your Legacy System with VTL Integration
Explosive data growth, shrinking backup windows, and unreliable restores are just a few of the issues you have to manage on a daily basis—especially if you’re

just telecoms  and unreliable restores are just a few of the issues you have to manage on a daily basis—especially if you’re using a legacy tape backup application system. But you can still use your legacy system by extending its life and enhancing its reliability with a hardware-based disk compression solution. Find out how, and considerably reduce your backup and recovery times. Read More...
Binding Your Business with Microsoft Office SharePoint Server
As a business development manager, you may see SharePoint as just another development platform for enterprise development. But many businesses have identified

just telecoms  may see SharePoint as just another development platform for enterprise development. But many businesses have identified SharePoint Server 2007 as one of the most powerful collaboration tools in the world. Microsoft SharePoint Server can do more than just manage your content—SharePoint has the ability to develop faster and smooth deployment across your enterprise. Find out how. Read More...
Now Just Where Did I Put My Search Engine?
Barraged with terms like

just telecoms  Just Where Did I Put My Search Engine? Looking for Mr. Goodsearch While most of the technical press focuses on unstructured documents, as well as extensible markup language (XML) and hypertext markup language (HTML) search technologies, the unpublicized truth remains that more than 80 percent of today's business applications require interaction with a relational database. As Terry Moriarty noted at the 2004 Software Development West Conference, the organization is all about the database. The other Read More...
Avent Users Rave Over SalesLogix
“The sales reps just rave aboutall the customizations we havedone because they provideaccess to critical data, at theclick of a button,” Stoner said

just telecoms  SalesLogix “The sales reps just rave about all the customizations we have done because they provide access to critical data, at the click of a button,” Stoner said. “And, overall, SalesLogix has provided significant improvement in sales rep productivity with a 20 percent across-the-board time savings, as well as 23 hours a week time savings on reporting and forecasting from a business unit!” Greg Stoner Avnet Director of CRM Architecture Read More...
Zemeter Solutions Bears Fruit for Sunsweet Growers
For dried fruit producer Sunsweet, a spreadsheet-based planning system just wasn’t working. After reviewing several solutions, Sunsweet selected the Zemeter

just telecoms  a spreadsheet-based planning system just wasn’t working. After reviewing several solutions, Sunsweet selected the Zemeter supply chain planning suite to eliminate the repetitive work involved in spreadsheet management. Zemeter’s accurate forecasting and planning process ended up saving Sunsweet money by increasing production line efficiency and reducing overruns by 18 percent. Read More...
Four Distribution Strategies for Extending ERP to Boost Business Performance
Global sourcing, an erratic economy, and extended supply operations are just a few threats to the profitability and growth of your distribution environment. But

just telecoms  extended supply operations are just a few threats to the profitability and growth of your distribution environment. But if you extend the capabilities of your existing enterprise resource planning (ERP) solution, you can better meet demands, maximize inventory, and increase operational efficiency. Learn how supply chain optimization is easier with an ERP for distribution solution. Read More...
TIBCO Announces ActiveMatrix BusinessWorks 6.0
TIBCO wants to maintain its status as one of the forces guiding the evolution of the real-time business. The California-based company has just released version

just telecoms  The California-based company has just released version 6.0 of ActiveMatrix BusinessWorks, its enterprise integration platform, which is enhanced to comply with organizations’ new needs for real-time data management and operation.   According to TIBCO, the new release of ActiveMatrix BusinessWorks will enable organizations to make possible the advent of the “Internet of Things,” facilitating the  connection of multiple devices such as mobile and other smart devices, thus streamlining the Read More...
A Guide to Evaluating the Real Costs of an Open Source CMS
A common misconception when considering a Web content management solution (CMS) is that open source software will save you time and money. Just because you don

just telecoms  you time and money. Just because you don’t have to pay subscription fees or shell out for licensing doesn’t mean there aren’t hidden costs with open source implementation. Find out the questions you should ask before choosing open source—and how to best evaluate and compare your CMS options. Read More...

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