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Software Functionality Revealed in Detail
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 k part 3


Progress Software Revs Up to Higher RPM via Savvion - Part 3
Part 1 of this blog series began with an analysis of the recent merger of Progress Software Corporation (NASDAQ: PRGS) and Savvion Inc. Progress has this way

k part 3  a top-down manner. Dr. K asked the audience What percentage of processes within enterprises run on a BPM system? The answer was less than 5 percent, although more than 80 percent of processes need improvements. It would be counterproductive to re-implement any business process to improve it. This suboptimal practice breaks away from the notional idea that “Model, Deploy, Execute, Monitor, and Improve” is the proper cycle for achieving process management and improvement nirvana. A major problem is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » k part 3

Progress Software Revs Up to Higher RPM via Savvion - Part 2


Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a large leap into the business process management (BPM) space, from which has been notably absent. The article asserted that Savvion BusinessManager 7.5 [evaluate this product] is one of the most mature BPM suites in the

k part 3  and managers need to keep updating their decisions based on a repository of rules, policies, and regulations. Some of the simple rules can be described as part of the process description via the decision gateways (e.g.,  if-then-else ). But there could be rules that are more complex, i.e., hierarchical in nature, and thus need to be maintained outside of business processes. In that case, the company needs a BPM system with a strong  business rules management system (BRMS) . Within a BRMS, users can Read More

The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

k part 3  spreadsheets or flat files. K   Kbps - Kilobits per second . Note that Kbps is NOT the same as KB (Kilobytes). There are 8 bits per kilobyte. Hence, for example, if you have a 56 Kbps modem, it actually transmits 56/8 = 7 KB per second, maximum. This is often a source of confusion when users are downloading software from the Internet, and they see download rates of less than 7KB. 4KB, which is equal to 32 Kbps, is a typical, actual download speed. Knowledgebase - A database that is stocked with Read More

Case Study: Asset Management Software Provides a Strategic Solution for the Chicago Public School District


As part of its effort to improve literacy in grades K-3, the Chicago Public Schools District needed to manage thousands of personal digital assistants (PDAs) and other devices to ensure distribution to the right teachers at the right institutions—and under serious time constraints. The schools deployed an asset-tracking solution that enabled real-time tracking, as well as budget planning with depreciation. Learn more.

k part 3  improve literacy in grades K-3, the Chicago Public Schools District needed to manage thousands of personal digital assistants (PDAs) and other devices to ensure distribution to the right teachers at the right institutions—and under serious time constraints. The schools deployed an asset-tracking solution that enabled real-time tracking, as well as budget planning with depreciation. Learn more. Read More

JDA FOCUS 2010 Impressions - Part 1


Last year I attended the JDA FOCUS 2009 conference to realize that Scottsdale, Arizona-based JDA Software (NASDAQ: JDAS) has become a force to be reckoned with in the vast supply chain management (SCM) space. Although far from being a vocal or touchy-feely company, throughout its history JDA has been run fairly effectively by applying basic principles of sound management

k part 3  sets. JDA pledged several key commitments to its customers starting with that the company would continue to support all of its products. JDA will note replace one product with another, but will rather create a “Superior Solution” that is a “Superset” of the combined functionality. Last but not least, JDA will not impose a forced timeline to upgrade: JDA customers will be able to move to the converged solution when they are ready, i.e. in the normal cycle of upgrade. Meanwhile, certain products Read More

Infor24: Demystifying Infor’s Cloud Strategy - Part 2


Part 1 of this blog series started with the assertion that cloud computing is reaching mainstream adoption in the enterprise applications space. Indeed, virtually all renowned independent software vendors (ISVs) already offer or plan to offer some or all of their products as a service (on-demand software). My blog post then expanded onto some cloud computing definitions and nuances, to

k part 3  Infor's cloud/SaaS solutions are kept. The idea is to provide out-of-the-box enablement for Infor's on-premises and cloud-based applications as well as a bridge to third-party on-premises and cloud computing solutions. Given the discussion of certain cloud computing tradeoffs in Part 1 , Infor is trying to deliver a cloud without any major compromises. To that end, Infor ION will play a crucial role in a flexible deployment and integration that should be seamless and secure, while applications will be pre Read More

Epicor Claims The Forefront Of CRM.NET-ification Part 1


By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions continue to persist, Epicor might be showing us that ‘a brave heart and wise mind’ can keep it in the mid-market leadership race amongst aslew of formidable opponents.

k part 3  search in an online knowledgebase for solutions to common support problems as well as submit new questions to the support team. This is Part One of a two-part analysis of news from Epicor. Part Two continues to examine the Market Impact and makes User Recommendations. Market Impact Unfazed by its partner-competitor Microsoft's blatant intrusion into the enterprise applications space (see Microsoft Throws .NET At SMEs, With CRM As Bait and Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again Read More

Partner-Friendly Oracle Update - Part 2


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering. The analysis then moved into Oracle's VAD Remarketer Program, which was launched about two years ago to allow partners to determine the best growth path for their business. A Remarketer is a new class of Oracle reseller with the ability to resell only the products that

k part 3  it is a little known fact that Oracle APEX comes as part of the database, let alone what one can use if for. Indeed, contrary to Microsoft Office Access , which is on a different code than Microsoft SQL Server , anything written in Oracle APEX can be fairly easily migrated (and scaled up) to Oracle E-Business Suite (EBS ) [ evaluate this product ] owing to the same database schema  and relations. You can read more about Oracle’s APEX solution  here . What Might the Future Bring? Thus, Oracle APEX is Read More

How Much Supply Chain Optimization Do We Really Need? - Part 2


Part 1 of this blog series introduced the concept of (Rapid) Response Management in the realm of supply chain management (SCM) via a software category pioneer, Kinaxis. The currently bullish Kinaxis has a number of customers that are SAP ERP customers too, and for a long time SAP was at first dismissive (or at least ambivalent) regarding the need for Response Management, as the company had its own

k part 3  watch how currently upbeat Kinaxis will compete with SAP, Oracle, Logility, and JDA down the track. The strength of RapidResponse lies in supply chain environments that undergo constant change. As mentioned in Part 1, the roots of the initial deployments of the application lie in the high tech, consumer electronics, and contract manufacturing sectors where forecasts are hardly ever accurate and change is a daily occurrence . As also mentioned in Part 1, Kinaxis has been able to successfully build on these Read More

Navigating Between Service Management Scylla & Charybdis - Part 2


Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

k part 3  delivering more than technical know-how by focusing on the customer’s end-to-end experience. Geek Squad has over 23,000 people enabling, protecting, and fixing over 63.2million service events/year in its  contact centers , designated service centers, in stores, etc. ClickSoftware’s  field service management (FSM)  product is used by 5,200 agents/technicians visiting 1.9 million homes per year to perform deliveries, installations, and repairs to computers and appliances. The mind-boggling task of s Read More

Curbing MESsy Shop Floor State of Affairs - Part III


Part II of this blog series expanded on some of TEC's earlier articles about companies' need for better links between the plant floor and the enterprise offices. It also pointed out the difficulties in achieving this noble idea, and gave examples of some vendors with success in providing integrated enterprise resource planning (ERP) and manufacturing execution system (MES) solutions. Another

k part 3  companies' need for better links between the plant floor and the enterprise offices. It also pointed out the difficulties in achieving this noble idea, and gave examples of some vendors with success in providing integrated enterprise resource planning (ERP) and manufacturing execution system (MES) solutions. Another chronic problem is how to foster plant workers’ acceptance of integrated ERP, MES, and plant (operations) intelligence technologies. The People Factor As for the user interface (UI ), it is Read More

Will Servigistics Click on More Service Cylinders? - Part 2


Part 1 of this blog series depicted the rise and fall of of erstwhile public software company Click Commerce based in Chicago, Illinois, United States (US). At the end, the article mentioned the July 2009 merger of Servigistics and Click Commerce's Service Network Services (SNS) division. The private equity firm Marlin Equity Partners acquired both entities recently with the idea of forming a

k part 3  Servigistics Click on More Service Cylinders? - Part 2 Part 1 of this blog series depicted the rise and fall  of of erstwhile public software company Click Commerce   based in Chicago, Illinois, United States (US). At the end, the article mentioned the July 2009 merger of Servigistics and Click Commerce's Service Network Services (SNS) division. The private equity firm Marlin Equity Partners acquired both entities recently with the idea of forming a new combined company to solve the planning, Read More

BigMachines: Getting Bigger and Better - Part II


Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ)/quote-to-order (Q2O) solutions during my recent attendance of Gartner’s CRM Summit in Scottsdale, Arizona (US). Prior to analyzing recent events at BigMachines, Part I explained the general value proposition of on-demand Q2O and CPQ software

k part 3  this blog post series  talked about my encounter with  BigMachines , a provider of slick  software-as-a-service (SaaS)  configure, price, and quote (CPQ)/ quote-to-order (Q2O)  solutions during my recent attendance of  Gartner’s CRM Summit in Scottsdale, Arizona (US).  Prior to analyzing recent events at BigMachines, Part I explained the general value proposition of on-demand Q2O and CPQ software solutions . Part II will continue with a discussion of recent developments at BigMachines. From the Read More

Finding the Key to Small Manufacturer's Profits - Part 2


Part 1 of this blog series discussed the genesis of ProfitKey International, one of the longest-standing enterprise resource planning (ERP) providers for small to midsize discrete manufacturers that has never been merged with another peer product. After the protracted bankruptcy saga of its former parent company, HALO Technology Holdings, ProfitKey was recently bought out by Phoenix Asset

k part 3  the Key to Small Manufacturer's Profits - Part 2 Part 1 of this blog series discussed the genesis of ProfitKey International , one of the longest-standing  enterprise resource planning (ERP)  providers for small to midsize discrete manufacturers that has never been merged with another peer product. After the protracted bankruptcy saga of its former parent company, HALO Technology Holdings , ProfitKey was recently bought out by Phoenix Asset Management , and is now keen on starting a new chapter. Read More

ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis


This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC learned as a result of the selection engagement.

k part 3  of the Selection  A mid-market Engineer-to-Order manufacturer in the aerospace and defense sector retained the services of TEC to help select an Enterprise Resource Planning System. This system is intended to replace disparate applications that lacked the functionality and integration to support the company's Lean Manufacturing initiatives. The Scripted Scenarios allowed TEC to gain a detailed understanding of the strengths and weaknesses of each product. ERGO 2001, TEC's decision support tool, was used Read More