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Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

kana api  Customer Experience Spotlighted at KANA Connect I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through social media streams, and to have a debriefing with Jim Norwood, KANA Software ’s chief marketing officer (CMO). In a nutshell, last year’s conference was about KANA delivering an end-to-end customer experience (CX) offering, whereas this year was about customers kicking the tires of the vendor� Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » kana api


PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

kana api  which are similar to KANA Software' s concept of an adaptive desktop that changes in a chameleon-like manner based on user input and the necessary next step (see TEC’s recent blog post ). In addition to model-driven automation, the major Pega BPM 6.2 goal is to double user productivity and reduce implementation and training time by 50 percent. This ambitious goal is expected to be reached in the following ways: eliminating hand-coded UIs (via UI events, grids/trees, UI gallery, etc.) eliminating Read More...
The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

kana api  Service Cloud 3 , KANA Software (see post ), Consona CRM (see post ), and Oracle (with Siebel CRM and the recent acquisition of InQuira ) typically come to mind as leaders in that space. Native marketing effectiveness capabilities are also notable. In late October 2011, Microsoft announced the general availability of the Microsoft Dynamics CRM November 2011 Service Update. This release delivers new integrated social collaboration capabilities, as well as a common experience with Office 365 and enhancement Read More...
On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation
Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance

kana api  be achieved. Case study: KANA Software E-service provider KANA Software is a public company with $65.2 million in revenues, 229 employees and several hundred customers. In early 2008, it switched from its Epicor ERP system and several other applications to NetSuite OneWorld. Results achieved include: Rapid global deployment to seven international operating units Integrated, consolidated global ERP, CRM and analytics Streamlined reporting of financials through automated tax accounting More flexible process Read More...
TIBCO's tibbr 4 and Enterprise Social Graph API
Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO's tibbr is only 18 months old but already used by a

kana api  s tibbr 4 and Enterprise Social Graph API Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO's tibbr is only 18 months old but already used by a million people in 104 countries, 56 percent of them on smartphones. Users can mark their affinities (likes), post updates, and handle files in TIBCO’s social offering. With tibbr, users can follow anything and support everything, while corporate IT departments control issues such as security, Read More...
Informatica Conforms to Metadata Standard
Informatica Corporation (Nasdaq: INFA), a major extract/transform/load tool vendor, today announced the general availability of MX2 1.6, the latest version of

kana api  business intelligence vendors,open source bi,bi software,data mapping tool,data mapping software,management dashboards,data mapping tools,cognos reports,etl software,altova xml spy,xsd viewer,free xml validator,bi tools comparison,bi tools,cognos training Read More...
Kronos Prepping For Next Growth Phase
Two more investors putting their money into Kronos—opportunity for huge growth ahead. Get the details in P.J.'s post.

kana api  Prepping For Next Growth Phase Kronos recently announced that Blackstone and GIC would invest in the software company alongside original investors Hellman & Friedman and JMI Equity . Hellman & Friedman will remain the majority investor in the company even after this recapitalization of the company through a $750 million (USD) equity investment by funds managed by Blackstone and GIC.   As a bit of history, in 2007 H&F and JMI took Kronos private in a transaction valued at $1.8 billion (USD). Since th Read More...
Informatica Morphs into Enterprise Decision Support Vendor
Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the

kana api   Read More...
Information Builders Did It iWay
Information Builders plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned

kana api  business integration,business intelligence,saas integration,middleware solutions,iway software,db2 web query,esb architecture,eai consultant,bi tools,web based erp,soa white paper,biztalk esb,erp software,business intelligence tool,eai esb Read More...
Bristol Technology Ships Win-to-Lin Migration Tool
Bristol Technology, Inc. has announced shipment of its Windows-to-Linux application-migration tool. Bristol's Wind/U for Linux product, which began shipping

kana api  Technology Ships Win-to-Lin Migration Tool Event Summary 11/30/99 - Bristol Technology, Inc. has announced shipment of its Windows-to-Linux application-migration tool. Bristol is the Danbury, CT-based company that sued Microsoft Corp. in 1998 for antitrust violations following Microsoft's alleged attempt to substantially raise the price it planned to charge Bristol for a Windows source-code license. Bristol's Wind/U for Linux product, which began shipping Tuesday, enables developers to compile Read More...
Messaging: Lotus Notes Domino R5 vs. Microsoft Exchange 5.5
This note compares the two leading collaborative messaging systems, Lotus Notes and Microsoft Exchange, in the areas of functionality, technology, cost, service

kana api  Messaging,Lotus Notes Domino R5,lotus,Microsoft Exchange 5.5,collaborative messaging,messaging servers,messaging platforms,database functionality,wireless messaging,lotus notes migration,Application Programming Interface,api,Lotus Notes,point to point e-mail,ibm company Read More...
Glossary of Enterprise Applications Terminology Part One: Accounts Payable Through Internet
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.

kana api  of Enterprise Applications Terminology Part One: Accounts Payable Through Internet Introduction Enterprise resource planning (ERP) was an important step in an ongoing evolution of computer tools that began in the 1960s. Each evolutionary step is built on the fundamentals and principles developed within the previous one. As systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms. For terms not covered here see The Lexicon of CRM Part 1: From A Read More...
Enterprise Application Integration - the Latest Trend in Getting Value from Data
Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's survey of 300 technology managers

kana api  Application Integration - the Latest Trend in Getting Value from Data Summary Enterprise Application Integration (EAI) is one of the hot-button issues in Information Technology in 2000. Information Week 's research survey of 300 technology managers showed nearly 75% of respondents said EAI is a planned project for their IT departments in the coming year. According to a study by Bank Boston, the market for EAI is expected to be $50 Billion USD by 2001. Successful EAI requires a careful Read More...
Kronos Improves its Healthcare Acuity via the OptiLink Buy
My recent in-depth report from the KronosWorks 2011 conference entitled KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management asserted that

kana api  Improves its Healthcare Acuity via the OptiLink Buy My recent in-depth report from the KronosWorks 2011 conference entitled  KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management  asserted that vertically-oriented tuck-in acquisitions were likely in store for Kronos in 2012. Lo and behold, in mid-January 2012, Kronos announced that it has acquired the assets of OptiLink from The Advisory Board Company in an undisclosed cash transaction. As a result of the acquisition, Kronos has Read More...
FPX CPQ OnDemand
FPX@s flagship application, FPX CPQ OnDemand, is designed to help salespeople configure complex products. CPQ OnDemand is used by companies in the manufacturing

kana api  CPQ OnDemand FPX’s flagship application, FPX CPQ OnDemand, is designed to help salespeople configure complex products. CPQ OnDemand is used by companies in the manufacturing, technology, and medical industries. The product integrates with existing systems including several customer relationship management (CRM) and enterprise resource planning (ERP) systems. The CPQ OnDemand product family includes the following products: CPQ OnDemand Direct Mode CPQ OnDemand CRM Mode CPQ OnDemand Offline Edition CPQ Read More...

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