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Comparison of ERP and CRM Markets' Life cycle Snapshots
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

kana comparison  Pivotal , Onyx , Kana or E.piphany have been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones with some attractive point solutions--such as partner relationship management (PRM) or portal solutions--will become the acquisition targets of large enterprise vendors who would gladly incorporatethem. As an example, marketing automation Read More...
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » kana comparison


Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D

kana comparison  Siebel , Onyx , Kana , Pivotal , Interact , FrontRange , and Salesforce.com . Nevertheless, that is not necessarily going to be the case outside of these two vendors' install base, given much broader and deeper functionality of pure-CRM players and somewhat different approaches and mindsets between CRM and ERP systems deployment and maintenance. CRM applications typically require more customization and they undergo more frequent functionality changes and updates than their traditional tried-and-true Read More...
KANA Attempts the Union of Customer Acquisition and Service
KANA Software is a global provider in customer service solutions delivered on-premise or in the cloud, and these solutions unify and maintain context for

kana comparison  as well. This way KANA wants to bring Web customer service (WCS) tools to self-service (e-commerce) to help customers more effectively. For example, you are online evaluating a new smart phone purchase. You want to buy but there are so many overwhelming choices (sound familiar?). You need help, but where do you go? The customer service content is within another part of the Web site, while a call to the contact center means pausing or abandoning your online transaction. Wouldn’t it be better if you got Read More...
Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

kana comparison  fastest growing product at KANA in terms of new accounts, but not necessarily in terms of revenue (given its much smaller deals in comparison to its Enterprise counterpart). Several recently announced KANA Express customers include 1-800-Flowers , Virgin HealthMiles , and Rent.com . Global Scale With changes in global infrastructure, employee growth, and acquisition integrations behind it, KANA can now focus on a significant and growing pipeline with a services backlog and a scale from global and Read More...
Improving and Expanding: The Road Ahead for a Drop-ship Facilitator
CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new product design and introduction

kana comparison  , Aspect Software , Kana , ATG , and Ecometry have been responding to the needs of multichannel retailers. The likes of Best Buy , Staples , Target , and Lowe's have been carving out niches and capturing growth and profits from multichannel, customer-centric marketing in a competitive market dominated by Wal-Mart's well-oiled retail machine. While Wal-Mart can match these retailers' growth in absolute numbers just from opening new stores, it will hardly take more business in the competitive market of Read More...
Verint Acquires KANA Software to Redefine Customer Engagement
Verints Systems, a provider of Actionable Intelligence solutions serving the enterprise intelligence and security intelligence markets, acquires KANA Software

kana comparison  Acquires KANA Software to Redefine Customer Engagement Verint Systems recently announced the signing of a definitive agreement to acquire KANA Software from Accel-KKR for approximately $514 million (USD) in cash. The acquisition is expected to extend Verint’s Actionable Intelligence strategy, with the potential of the combined solutions from Verint and KANA to enable organizations worldwide to implement a single-vendor suite to help transform customer engagement.   Verint is a provider of Read More...
Get Side-By-Side BI Comparisons --- Instantly
For your own customized BI or business performance management comparison, select below:Business Intelligence Software Comparison Business Performa...

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Top Software for Food and Beverage Companies
For your own customized comparison reports, select a category below:ERP for Food and Beverage. ERP for Distribution Companies.

kana comparison  top software food beverage companies,top,software,food,beverage,companies,software food beverage companies,top food beverage companies,top software beverage companies,top software food companies,top software food beverage. Read More...
Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 2: Comparison, Challenges, & Recom
The battle for the dominance in Web services has so far largely been a war of words without the clear winner yet (and not any time soon). While interoperability seems to currently be the motivation for bigger players to suspend hostilities and focus on standards adoption, the desire for domination will tempt them to weave dependencies on their products into their strategies.

kana comparison  application server,visual studio,sql server,liberty alliance,web services,web services interoperability,ws-i,organization for the advancement of structured information standards,sun microsystems,microsoft's .net,visual studio application development suite,web development,web-based applications,building java applications,.net application Read More...
Retail Systems Evaluation Report: POS and Merchandising Systems
Get side-by-side comparison reports comparing the functionality of retail systems: choose retail system solutions from TEC's listing now!

kana comparison   Read More...
Top Software for Food and Beverage Companies
For your own customized comparison reports, select a category below:ERP for Food and Beverage. ERP for Distribution Companies.

kana comparison  top software food beverage companies,top,software,food,beverage,companies,software food beverage companies,top food beverage companies,top software beverage companies,top software food companies,top software food beverage. Read More...

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