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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 kana connect api


Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

kana connect api  Customer Experience Spotlighted at KANA Connect I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through social media streams, and to have a debriefing with Jim Norwood, KANA Software ’s chief marketing officer (CMO). In a nutshell, last year’s conference was about KANA delivering an end-to-end customer experience (CX) offering, whereas this year was about customers kicking the tires of the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » kana connect api

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

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Hubspan is in Suppliers’ Corner


Founded in June, Hubspan helps suppliers connect to a buyer-centric B2B world.

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Connect and Optimize: Microsoft Dynamics Solutions in Industrial Equipment Manufacturing


Leading industrial equipment manufacturers are using new technology strategies to improve accuracy in quotations and configurations, improve customer satisfaction, increase supply chain visibility, and grow service revenues. Learn how to connect and optimize operations and create amazing customer experiences, for agility, low total cost of ownership, and fast time to market.

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How MWL Fights E-threats


When you connect to the Internet, you do so through the Windows Socket (Winsock) layer. While this layer is an integral part of the Windows operating system and acts as an interface between your computer and the Net, it cannot distinguish the difference between good traffic and bad. MicroWorld Winsock Layer (MWL) technology helps by sitting on the Winsock layer and analyzing the traffic—before it gets to your computer.

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Upland Software Announces Version 5.5 of EPM Live 5.5


EPM Live version 5.5 has been announced by Upland Software. EPM Live is a cloud-based project and portfolio management (PPM) and collaboration solution built on Microsoft SharePoint. The enhancements are focused on the user experience in EPM Live and make an already intuitive and collaborative solution even better.

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Three Fundamental Rules for Choosing the Best Remote Control Software


For almost 30 years, remote control software has made it possible for IT professionals to connect to laptops, desktops, servers and other devices to manage networks and provide support. saving time, money, and resources. Yet in an evolving IT environment, the business requirements for remote control software are also changing. Today, a remote control solution must meet the needs of a heterogeneous workforce, deploy solutions across many users, and provide extensive security. This paper looks at three crucial rules to follow in choosing remote control software.

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Beyond the Tag: Finding RFID Value in Manufacturing and Distribution Applications


Radio frequency identification (RFID) has been around for more than thirty years, and today’s manufacturers are using this technology to help connect trading partners and align supply chains. But just as businesses need to look beyond the manufacturing supply chain to see the benefits of investing in RFID, they need to look beyond the tag to understand how RFID will create value and provide a return on investment (ROI).

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How SharePoint Can Help Connect People, Processes, and Information


Microsoft SharePoint products and technologies are server applications that can provide organizations with an integrated solution for collaboration, content management, business processes, business intelligence (BI), enterprise search implementation, and portal development. Find out how SharePoint can meet your intranet, extranet, and Internet needs, and compare offerings for all levels and groups of users.

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Job Scheduling Evaluation Checklist


When buying a job scheduling solution, you should gather as much information as possible to make an objective comparison of competitive products’ key capabilities. Seek out customer references, analyst recommendations, and press articles to supplement vendor marketing materials. And to make sure you don’t miss any important evaluation criteria, benchmark the functions of job-scheduling software with a detailed checklist.

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L&T Infotech


L&T Infotech is a global IT services and solutions provider. We provide the winning edge to our clients by leveraging our Business-to-IT Connect and deeply committed people. Our clients include industry leaders like Chevron, Freescale, Hitachi, Sanyo and Lafarge, among others. They have found in us a right-size partner who combines scale, stability and customer-centricity 

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