TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? ...

by P.J. Jakovljevic ... Thus, MBS is both a threat and an opportunity for the most ... support for mobile (offline) users, such mid-market CRM vendors as Onyx, Pivotal, Kana, and E ... http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_11_03_1.asp - 23k - 2003-03-11 Summary: The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future

Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part ...

by P.J. Jakovljevic ... Thus, while MBS gets distracted by its efforts to provide a ... support for mobile (offline) users, mid-market CRM vendors such as Onyx, Pivotal, Kana, and E ... http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_29_03_1.asp - 25k - 2003-08-29 Summary: Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunit

Microsoft Paints CRM Landscape On Lately A Still Nature ...

by P.J. Jakovljevic ... as Onyx, Best Software/SalesLogix, Pivotal, Kana, and E ... and product maturity make Microsoft CRM more amenable ... Edwards, which are still above MBS' radar screen ... http:/.../Research/ResearchHighlights/Crm/2002/08/research_notes/EN_CR_PJ_08_16_02_1.asp - 14k - 2002-08-16 Summary: Microsoft s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with soul-searching dilemmas, possibly with more issues t

Microsoft Lays Enforced-Concrete Foundation For Its Business ...

by P.J. Jakovljevic ... Thus, MBS is both a threat and an opportunity for ... nimble vendors, and such mid-market CRM vendors as ... Best Software (including SalesLogix), Pivotal, Kana, and E ... http:/.../Research/ResearchHighlights/Erp/2002/11/research_notes/EN_ER_PJ_11_05_02_1.asp - 21k - 2002-11-05 Summary: MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the medium term to redefine their value proposition, especially given that some have recently secured new funds and/or found solace in a partnership with

Comparison of ERP and CRM Markets' Life cycle Snapshots

by P.J. Jakovljevic ... product has also been attractive even to MBS's ERP competitors in ... Competitive Pressures on Pure CRM Vendors. Thus, the likes of Pivotal, Onyx, Kana or E.piphany ... http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/TU_CR_PJ_01_31_04_1.asp - 30k - 2004-01-31 Summary: Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and have long been trying to expand their product offering in tu

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...

by P.J. Jakovljevic ... business accounting market, via its peers (eg, MBS, Exact Software ... and Lawson, while in the pure-CRM mid-market ... be the likes of Onyx, Pivotal, Kana, E.Piphany ... http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_11_04_1.asp - 29k - 2004-06-11 Summary: The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong brand names.

Best Software Delivers More Insights To Its Partners (As Well As ...

by P.J. Jakovljevic ... business accounting market, via its peers (eg, MBS, ACCPAC, Exact ... and Lawson, while in the pure-CRM mid-market ... be the likes of Onyx, Pivotal, Kana, E.Piphany ... http:/.../Research/ResearchHighlights/Erp/2003/07/research_notes/EN_ER_PJ_07_29_03_1.asp - 25k - 2003-07-29 Summary: Best Software/Sage is a company that delivers products based on savvy understanding of its customers' needs, of the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many SME markets, and it is typically a much more difficult task for anyone to cap

Best Software To Hold Competition At Bay Part Four: Challenges & ...

by P.J. Jakovljevic ... business accounting market, via its peers (eg, MBS, ACCPAC, Exact ... and Lawson, while in the pure-CRM mid-market ... be the likes of Onyx, Pivotal, Kana, E.Piphany ... http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/EN_CR_PJ_12_23_02_1.asp - 16k - 2002-12-23 Summary: The downside, as a rule, is the painstaking integration effort yet to be devised for a number of remaining products in the Sage s/Best s family and to be subsequently exerted, as there is always a large time bracket from concept to actual materialization. Further, integration is never a simple feat.