Should Uniqueness Vouch For Marketing Automation Niche Players?

by P.J. Jakovljevic ... and partners with deep product knowledge and extensive ... suites to cover all the above-mentioned bases. ... Chordiant Software, Pivotal, E.piphany, Kana, Onyx, Amdocs ... http:/.../Research/ResearchHighlights/Crm/2003/06/news_analysis/NA_CR_PJ_06_28_03_1.asp - 29k - 2003-06-28 Summary: Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with proven quick payback may prove the fact that the marketing automation point providers with a differentiating value proposition and with immaculate execution may prevail the onslaug

Microsoft Lays Enforced-Concrete Foundation For Its Business ...

by P.J. Jakovljevic ... proprietary technologies and large user bases that are ... the industry and an intimate knowledge of the ... Best Software (including SalesLogix), Pivotal, Kana, and E ... http:/.../Research/ResearchHighlights/Erp/2002/11/research_notes/EN_ER_PJ_11_05_02_1.asp - 21k - 2002-11-05 Summary: MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the medium term to redefine their value proposition, especially given that some have recently secured new funds and/or found solace in a partnership with

Xchange Adds To The List Of CRM Point Solutions' Casualties

by P.J. Jakovljevic ... to better manage seemingly mushrooming customer bases. ... and embedding analytical applications, knowledge management (KM ... Its Shopping Spree), Kana and Broadbase ... http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_17_03_1.asp - 26k - 2003-03-17 Summary: Xchange’s protracted troubles and its recent inglorious demise may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

Epicor Reaches Better Vista From This Vantage Point Part Three ...

by P.J. Jakovljevic ... the Vantage solution, to gain the knowledge needed to ... nstances, some with extensive customer bases on non ... of Onyx, Microsoft CRM, Pivotal, Kana, Salesforce.com ... http:/.../Research/ResearchHighlights/Erp/2003/06/research_notes/EN_ER_PJ_06_14_03_1.asp - 30k - 2003-06-14 Summary: Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people, which does not really help mind share creation in particular segments of interest.

Comparison of ERP and CRM Markets' Life cycle Snapshots

by P.J. Jakovljevic ... need to better manage seemingly mushrooming customer bases. ... and embedded analytical applications, knowledge management (KM ... the likes of Pivotal, Onyx, Kana or E ... http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/TU_CR_PJ_01_31_04_1.asp - 30k - 2004-01-31 Summary: Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and have long been trying to expand their product offering in tu