Home
 > search for

Featured Documents related to » kana mbs



ad
Get Free ERP Systems Comparisons Now

Find the best ERP software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needsquickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » kana mbs


Lipstream Speaks to Kana
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced CRM customer. Kana has voice enabled their RealTime offering to provide ecommerce sites a way to talk to their customers.

KANA MBS: Lipstream Speaks to Kana Lipstream Speaks to Kana L. Talarico - September 6, 2000 Read Comments L. Talarico - September 6, 2000 Event Summary Lipstream Networks, Inc., a Voice Over Internet Protocol (VoIP) service provider recently signed Kana Communications, Inc. as a customer. Lipstream s product, Live Voice, will add voice communications to ecommerce websites that use Kana s RealTime application. Lipstream s first major achievement was enabling Excite s voice chat, which quickly became one of the most
9/6/2000

Has KANA Gotten Its Mojo Back? – Part 2 » The TEC Blog
Has KANA Gotten Its Mojo Back? – Part 2 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

KANA MBS: accel kkr, BPM, business process modeling, call center, case management, consona crm, CRM, csr, customer satisfaction, customer service, inquira, kana, kana software, km, knowledge management, lagan technologies, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-07-2011

Has KANA Gotten Its Mojo Back? – Part 1 » The TEC Blog
Has KANA Gotten Its Mojo Back? – Part 1 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

KANA MBS: accel kkr, BPM, broadbase software, business process modeling, call center, case management, connectify, CRM, csr, customer satisfaction, customer service, hipbone, kana, kana software, km, knowledge management, lagan technologies, netdialog, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, silknet, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-06-2011

Has KANA Gotten Its Mojo Back? – Part 2 » The TEC Blog
Has KANA Gotten Its Mojo Back? – Part 2 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

KANA MBS: accel kkr, BPM, business process modeling, call center, case management, consona crm, CRM, csr, customer satisfaction, customer service, inquira, kana, kana software, km, knowledge management, lagan technologies, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-07-2011

City of Winnipeg Selects KANA to Mobilize Citizen-centric Government » The TEC Blog
City of Winnipeg Selects KANA to Mobilize Citizen-centric Government » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection

KANA MBS: industry watch, kana, Lagan Enterprise, Lagan Mobile, Public Sector, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-10-2012

The Power of Knowledge -- Knowledge is Power (Part 3) » The TEC Blog
Communications , InQuira , KANA Software , and RightNow Technologies might make Servigistics’ selling job more difficult for SKM. Knova and InQuira are also considered Tier One KM products in terms of scalability, install base, search optimization, personalization, and with integrated forums software for peer-service that enables customers to help each other while providing valuable feedback (for new knowledge to be captured). One could only imagine how these forums could work in conjunction with social

KANA MBS: atg, call center, consona, CRM, egain, inquire, instranet, kana, KNOVA, knowledge base, Onyx, RightNow, salesforce.com, SCM, service knowledge management, servigistics, servigistics ssm, skm, ventyx, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-03-2009

Microsoft Lays Enforced-Concrete Foundation For Its Business SolutionsPart 3: Challenges
MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the medium term to redefine their value proposition, especially given that some have recently secured new funds and/or found solace in a partnership with IBM.

KANA MBS: SalesLogix ), Pivotal , Kana , and E.piphany as well as many mid-market Microsoft-centric ERP vendors (e.g., Epicor , Frontstep , Made2Manage , SoftBrands , Syspro , Lilly Software , Scala , Exact Software , etc) might have thereby acquired another lease of life extension in the medium term to redefine their value proposition, especially given that some have recently secured new funds and/or found solace in a partnership with IBM . The market should also watch how autonomous and independent from Redmond
11/5/2002

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions?Part Seven: Challenges
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong brand names.

KANA MBS: Onyx , Pivotal , Kana , E.Piphany , Salesforce.com , Salesnet , UpShot (now part of Siebel Systems ), and FrontRange , particularly given ACCPAC s competitiveness within the hosted CRM marketplace (see Comparison of ERP and CRM Markets Life Cycle Snapshots ). Not to mention that SAP , Oracle, and PeopleSoft will likely be faced in all the above markets as well. Even in the non-profit market, which is currently out of reach for all the above foes, there is still a stiff competition from Blackbaud , which
6/11/2004

KANA Software and Ciboodle Join Forces for Customer Experience Perfection » The TEC Blog
KANA Software and Ciboodle Join Forces for Customer Experience Perfection » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection

KANA MBS: BPM, case management, Ciboodle, CRM, custexp, customer service, cx, iqpc 2012, kana, kana sem, kana software, knowledge management, multi channel, Oracle, RightNow, social business, social community, Sword Ciboodle, text analytics, wcs, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
13-07-2012

MAPICS Moving On PragmaticallyPart 4: Competition and User Recommendations
Production management remains MAPICS’ strongest spot, and, therefore, it has often been implemented only in manufacturing divisions of large global organizations that use a Tier 1 ERP product for corporate financials and/or HR applications. Therefore, executing the ambitious initiatives with its modest albeit solid resources compared to the above competitors will be a notable challenge.

KANA MBS: MAPICS Moving On Pragmatically Part 4: Competition and User Recommendations MAPICS Moving On Pragmatically Part 4: Competition and User Recommendations P.J. Jakovljevic - November 22, 2002 Read Comments Competition For the last several months, MAPICS, Inc . (NASDAQ: MAPX), a global provider of extended ERP applications for world-class mid-sized manufacturers, has embarked on a painstaking process of producing a strategy going forward that would pragmatically blend the company s traditional values and
11/22/2002

Cookie-cutter Solutions Won t Cut It with the Mid-Market Part Two: Challenges and the Lower-End
More than their larger counterparts, small and medium businesses (SMB) are looking for relatively simple and inexpensive software that is easy to install yet easy to customize and extend.

KANA MBS: Cookie-cutter Solutions Won t Cut It with the Mid-Market Part Two: Challenges and the Lower-End Cookie-cutter Solutions Won t Cut It with the Mid-Market Part Two: Challenges and the Lower-End P.J. Jakovljevic - April 20, 2004 Read Comments Challenges For the upper mid-market, the tier 1 vendors offerings remain complex applications, and the Internet architecture and new intuitive interfaces can mitigate that only so much. This perception of complexity is ammunition that the incumbent tier 2 vendors will
4/20/2004


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others