Excerpt related to
kana systems:
... SRM offering, Astute will definitely be a strong competitor among other social CRM vendors such as Jive Software, Lithium Technologies, Kana/Overtone, and ...
Published:
2011-10-24
Excerpt related to
kana systems:
... are typically looking to move off legacy on-premises enterprise systems that haven’t ... Beta testers and initial customers included Kana Software and Biosite. ...
Published:
2011-09-28
Abstract:
TEC Principal Analyst P.J. Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s unique approach to BPM. How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started d (...)
Excerpt related to
kana systems:
TEC Principal Analyst PJ Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s unique approach to...
Published:
2011-08-02
Excerpt related to
kana systems:
... What else is selling well? VN: Traditionally, KANA has been a leader in email management systems and KM systems. KANA’s new SEM ...
Published:
2011-07-11
Excerpt related to
kana systems:
... The so-called “swivel chair integration” of constantly copying and pasting between multiple systems (ie, e-mail, phone, Web page, chat ... KANA’s Evolution. ...
Published:
2011-06-20
Abstract:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and software licenses. This third and final part of a guide to cloud assets for SMBs reviews various types of cloud configurations and the ramificatio (...)
Excerpt related to
kana systems:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of ...
Published:
2011-04-21
Abstract:
Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and know the questions you should ask if you find yourself in this situation. Your company has purchased a human resources (HR) software that will improve your business. But you’ve just learned that your s (...)
Excerpt related to
kana systems:
Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and know the questions you should ask if you find yo...
Published:
2011-04-20
Abstract:
Are you a small to medium business looking to implement an as a service solution? Gain insights from a three-part guide on procuring your cloud assets. The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be e (...)
Excerpt related to
kana systems:
Are you a small to medium business looking to implement an as a service solution? Gain insights from a three-part guide on procuring your cloud ass...
Published:
2011-03-07
Abstract:
TEC analyst P.J. Jakovljevic and Kinaxis expert Trevor Miles discuss the evolution of S&OP and its role in ever-changing supply chains. Read more. Today’s businesses must be able to swiftly respond to the constant changes emerging across their global global supply chains and fulfillment networks to impr (...)
Excerpt related to
kana systems:
TEC analyst PJ Jakovljevic and Kinaxis expert Trevor Miles discuss the evolution of S&OP and its role in ever-changing supply chains. Read more. ...
Published:
2011-03-03
Excerpt related to
kana systems:
... For instance, Avature offers a mix of recruiting and CRM, Kana offers service ... IBM acquiring Cast Iron Systems and Dell acquiring Boomi testify to the latter ...
Published:
2010-12-16
Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
kana systems:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for this flagship CRM produc...
Published:
2010-02-05
Excerpt related to
kana systems:
... recently replacing MCA SPO at its very first customer, Cisco Systems. ... competitors such as Salesforce.com (formerly InStranet), ATG Knowledge, KANA Software, etc ...
Published:
2009-08-28
Abstract:
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration and communication provider, has recently unveiled a package designed to automate web-based commerce all the way from order capture to fulfillment (...)
Excerpt related to
kana systems:
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditiona...
Published:
2009-07-24
Abstract:
Get optimum efficency and productivity cocnerning on demand software as a service.Read Free Guides and IT Reports Related To SaaS. Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring pr (...)
Excerpt related to
kana systems:
Get optimum efficency and productivity cocnerning on demand software as a service.Read Free Guides and IT Reports Related To SaaS. Discover a frame...
Published:
2010-03-11
Abstract:
Get optimum efficency and productivity cocnerning on demand software as a service.Read Free Guides and IT Reports Related To SaaS. Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring pr (...)
Excerpt related to
kana systems:
Get optimum efficency and productivity cocnerning on demand software as a service.Read Free Guides and IT Reports Related To SaaS. Discover a frame...
Published:
2010-03-11
Abstract:
Expand your knowledge about Collaboration Advantage.Acquire Free White Papers or Case Studies In Relation To Customer-focused Partnerships. Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of (...)
Excerpt related to
kana systems:
Expand your knowledge about Collaboration Advantage.Acquire Free White Papers or Case Studies In Relation To Customer-focused Partnerships. Survey ...
Published:
2010-03-11
Abstract:
Expand your knowledge about Collaboration Advantage.Acquire Free White Papers or Case Studies In Relation To Customer-focused Partnerships. Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of (...)
Excerpt related to
kana systems:
Expand your knowledge about Collaboration Advantage.Acquire Free White Papers or Case Studies In Relation To Customer-focused Partnerships. Survey ...
Published:
2010-03-11
Abstract:
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled to assign blame. But who really is to blame, and how can a company avoid the same problems in the future? (...)
Excerpt related to
kana systems:
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled to assign blame. B...
Published:
2009-06-03
Excerpt related to
kana systems:
... In addition to Consona KM and InStranet, the competition from the Art Technology Group (ATG), eGain Communications, InQuira, KANA Software, and RightNow ...
Published:
2009-03-03
Abstract:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't realizing the real benefits of lean by bringing lean to their front-office operations. Here are a few tips on lean office operations. (...)
Excerpt related to
kana systems:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't realizing the real benefit...
Published:
2009-01-07