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Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

kanguru solution  KANA Gotten Its Mojo Back? - Part 1 In this  service economy  it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior  customer service  they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially  those that bundle customer relationship management (CRM) with business process management (BPM) capabilities  and  even infuse knowledge in the Read More

Supply Chain Management (SCM)
Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse mana...
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Documents related to » kanguru solution


The Case for a Specialised Sales Forecasting Software Solution
This white paper addresses the question “Why do you need a specialised sales forecasting software solution?” It makes the case for implementing a purpose-built

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A Very Helpful Tool When You’re Choosing a New Software Solution
If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be

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Epicor Announces System Backup and Recovery Solution
As Superstorm Sandy battered the east coast of the US, Epicor announced a new System Backup @ Recovery solution.  The solution is designed for small and midsize

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Deltek Announces RiskBook, A Collaborative Cloud-based Risk Management Solution
Deltek announces RiskBook, a new collaborative risk management solution that promises to eliminate the time-consuming and error-prone processes that plague

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Industry Solution for Microsoft Dynamics AX by Edgewater Fullscope Is Certified
It’s my pleasure to announce that another software product within the manufacturing ERP model has been recently certified by TEC. The Process Industry solution

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Dassault Systèmes Introduces Perfect Shelf, a CPG and Retail Solution Experience
Dassault Systèmes touts Perfect Shelf as a game-changing industry solution experience for consumer packaged goods (CPG) manufacturers and retail companies. It

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Aras Innovator PLM Software Solution Suite
Aras Innovator is a PLM software solution suite with functionality for the following processes: bill of materials (BOM); engineering change workflows;

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Dassault Systèmes Announces DELMIA’s Apriso Quality Solution
Dassault Systèmes recently announced DELMIA’s Apriso Quality Solution, which includes enterprise quality management software (EQMS) and professional services

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PTC Updates Its Retail PLM Solution
Contrary to its archrivals, Dassault Systèmes and Siemens PLM Software, PTC targets various lines of business (e.g., engineering, service, manufacturing

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How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

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Microsoft Releases Dynamics CRM Sales Productivity Solution
Microsoft announces a new Sales Productivity solution, an integrated product combining Microsoft Dynamics CRM Online Professional with Office 365 and Power BI

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The Case for a New CRM Solution
CRM software has gone well beyond being a

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eCLIPse, Encryption Security Solution
eCLIPse Enterprise Security Solution is an encryption software security solution for any business that requires frequent exchange of secure encrypted data

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