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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 kenny mcgee


The Power of Knowledge -- Knowledge is Power (Part 1)
The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt

kenny mcgee  hold (with “sleepy elevator” Kenny G’s music being periodically interrupted with the annoying “please hold the line, as your call is important to us” mantra) in order to talk to a human being? And as Murphy’s Law would have it, the solution often turns out to be as asinine as you just needing to plug the machine into the wall or removing a lost sock from the filter . Thus, it might seem strange (and disconnected from reality) that an estimated US$73 billion amount will be spent on knowledge ma

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Has KANA Gotten Its Mojo Back? - Part 1


In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially those that bundle customer relationship management (CRM) with

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Operational Excellence: Enabling Sustained Growth Spotlight on the Americas


Companies in the Americas should lead the world in growth through operational excellence—but they don’t. A 2008 survey shows that less than half promote insight into operations by investing in enterprise resource planning (ERP) and customer relationship management (CRM) software. Companies in the Americas also lag behind Asia-Pacific firms in revenue growth and customer satisfaction. Read more of the survey results.

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AX-iom ERP Inc


AX-iom ERP Inc.is a Microsoft Partner and reseller of Microsoft Dynamics AX. AX-iom marries sophisticated business and technical services with world-class enterprise suites for Canadian manufacturers today. Focusing on business improvement through incorporation of best practices, our team provides our customers with value-added solutions based on the principles of lean manufacturing. Our experience in the industry has driven our customers to succeed through effective decision-making, improved collaboration and information sharing, rapid response to changing market trends and economies, and has enabled them to manage financial accountability and regulatory compliance.There is no other service provider that has the perfect mix of talented resources, extensive experience and 'reference-ability' as AX-iom. Just look at what AX-iom has to offer: Customer focused resources. Customer focused company. AX-iom treats all customers like they are our only customer. Full-service enterprise software provider offering manufacturing, financial and technical services under one roof. Hundreds of years combined experience in support of enterprise software and manufacturing business best practices. A true Canadian company, offering local support. Value added services, like our complimentary webinar training sessions hosted by top business professionals. What do our customers have to say?“AX-iom has done an excellent job in their ability to extract the most value from our investment, both in terms of cost and opportunity.”Ron Harper, Cogent Power Inc.“AX-iom takes time to understand the value we are trying to achieve.”Michael McGee, VP Finance, Matrix Packaging, Inc.“The enthusiasm, dedication and product knowledge AX-iom provides is far above average.”Kent Johnston, Operations, Clemmer Steelcraft Technologies Inc.

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In Search of Clarity: Unraveling the Complexities of Executive Decision Making


Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. But enormous growth in a company’s size and operations adds complexity to decision-making processes. Learn about the five ingredients of good decision making, according to the responses of 154 executives in a global survey.

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