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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 kentucky utilities electric


Utility Businesses and Asset Management
Utilities have always held information about their assets, but traditionally this has been held in different parts of the business and not integrated into

kentucky utilities electric  Businesses and Asset Management Utilities have always held information about their assets, but traditionally this has been held in different parts of the business and not integrated into single coherent systems. Good asset management is increasingly about being able to feed information from business processes across the company into an asset management system, and using information from that system for financial and operational improvement.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Utilities Industry

Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. 

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S2 Suite


ServicePower’s suite of field service solutions includes work order management, scheduling and third-party dispatch, parts and inventory management, warranty claim processing and payments, and mobile field activity management. The ServiceScheduling optimization functionality employs an artificial intelligence–based algorithm that allows organizations to allocate jobs to the appropriate technician and create optimized routes. ServicePower can deliver its offering to any industry, including the following: appliances and consumer electronics, insurance and extended warranty, HVAC, charity, food service, alarms and security, retail, and utilities. The solution can be deployed both on premises and in the cloud.

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Situational Intelligence: Not Just Another Fancy Term


Recently, Space-Time Insight released Version 4 of what they call the Space-Time Insight Situational Intelligence Suite. For the company, this is not just a fancy name, but their very own definition of what they offer: the ability to analyze and act on scenarios or situations, not just mere isolated data. Some organizations are looking to close existing gaps within the information management cycle

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Utilities


Water, electricity, waste management—all sectors of the utilities industry have been experiencing major changes in recent years. Challenges for the utilities industry arise from many sources, including the need to comply with new regulations, meet consumption demands because of global population growth, and others. To help overcome these challenges, companies in the utilities industry must update their software tools and acquire the ones that best suit their needs.

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SAP Field Service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

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SnapLogic to Extend SumTotal elixHR Platform in the Cloud


SumTotal Systems, a renowned provider of integrated human resources (HR) solutions, recently announced a partnership with SnapLogic to extend the SumTotal elixHR platform by delivering an HR Connector Framework populated with SnapLogic’s library of pre-built connectors. The SumTotal elixHR Connector Framework will provide access to more than 150 business applications—on-premises, in the cloud, or

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AnyDocINVOICE Helps Northeast Utilities Conserve Energy When Processing Invoices


A combination of manual data entry processes and the sheer volume of invoices it received every day was causing Northeast Utilities major backlogs in processing—as well as added payroll expense. To automate its processes and free up its staff resources, the company adopted AnyDocINVOICE. Since its implementation, Northeast has reduced its backlog by more than 90 percent and saved $240,000 (USD) in labor costs.

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TEC Helps Utilities Company Select Best-fit Financials and Human Resources Systems


South Coast Water District (SCWD), an independent provider of high-quality water services based in Laguna Beach, California (US), was experiencing some of the common problems utilities companies face with inefficient IT systems. The company recently discovered that its paper-based processes—such as purchasing and procurement—were not only producing volumes of waste paper, but also creating extra work for its finance and human resources staff. SCWD decided to define its process requirements internally in order to select an appropriate financials system with integrated human resource (HR) functionality so it could operate more efficiently and eliminate the need for paper processes.

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GE Comes to Lunch. Want to Guess Who the Appetizer Will Be?


General Electric announced the effective slicing of its General Electric Information Services company into two new business units to focus on E-commerce. The company will leverage its existing trading network to become a major E-commerce provider. At the rate at which E-procurement in particular is moving, GE may have to bulk up seriously to make its mark.

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Schneider Electric Partners with Ramco OPTIMA for Cement Producers


Schneider Electric, a global specialist in energy management, has entered into a strategic partnership with Ramco Systems. The partnership will see Ramco’s Advanced Process Optimization software, OPTIMA, become an important part of Schneider Electric’s control and automation solutions for the cement industry, and strategically help explore business opportunities.

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Enhancing the Agility of Customer Information Systems in Utilities


Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment.

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