X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 key performace indicators in a bpo


What Is ERP in 2010?
When the term “enterprise resource planning” (ERP) was introduced, it applied primarily to the planning and management of resources needed to manufacture goods.

key performace indicators in a bpo  does it encompass? The key word is 'enterprise' - software systems that can potentially address most, if not all, of the critical processes and functional areas in a company, replied Focus contributor Paul Sita. This varies, based on whether you are in manufacturing, distribution, services or other kinds of industry. But anything that can be considered [a true] ERP solution has to address the breadth of the organization. Most customers do not implement all that functionality, certainly not in the

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

Evaluate Now

Documents related to » key performace indicators in a bpo

Breathing Open Air at NetSuite


It has been almost two years since NetSuite Inc. (NYSE: N) went public and my analysis of that blockbuster initial public offering (IPO) event. Needless to say, much has happened at the bullish software company since.   NetSuite positions itself as “a leading vendor of on-demand (or cloud computing) integrated business management software suites for midsized

key performace indicators in a bpo   Read More

Thou Shalt Manage Human Capital Better


Although the human resources department has long been seen as a necessary evil at best, the scope of human resources management systems (HRMS) has been extended to include recruiting, competency management, training, time management, performance management, and so forth.

key performace indicators in a bpo   Read More

Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 1


My previous blog entry about procurement commandments in a down economy also made me think about whether there are different priorities for the chief procurement officer (CPO) during prosperous economic times. Or, how different are (or should be) the CPO’s strategies in good versus bad times? Well, the CPO’s fundamental objectives do not change: procure the physical goods and services needed by

key performace indicators in a bpo   Read More

5 Things You Should Not Confuse Business Performance Management With


If you search for business performance management (BPM) on Google, you'll get around 700,000 results. Out of this huge number of results, you will presumably refer to a popular source—Wikipedia. According to Wikipedia, BPM is “a set of processes that help organizations optimize their business performance.” The same source affirms that some people see it as the next generation of business

key performace indicators in a bpo   Read More

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market


Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape, such as the consumerization of IT, the mobile application explosion, and cloud computing, are driving the need for new technology solutions to emerge. This white paper discusses some of the key trends taking place in the enterprise mobility landscape today and gives essential guidance to help end users and partners develop a strategic plan for building an enterprise mobility strategy.

key performace indicators in a bpo   Read More

Computer Associates Jasmineii - When Is A Portal Not Just A Portal?


Computer Associates International, Inc. has announced the availability of Jasmineii Portal 3.0, the latest version of its portal technology. The product also functions as a front-end to the complete Jasmineii architecture, which is a fairly complete Application Integration framework. Why don't customers know CA does Application Integration? CA is still working on that one.

key performace indicators in a bpo   Read More

Move from a "Cost Center" to a "Game Changer"


While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization. Some organizations also incorrectly believe that IT spend does not add direct value to the business and hence is not justified. The onus is on IT to mend this perception by delivering tangible business value. Learn how.

key performace indicators in a bpo   Read More

How Best-in-class Plan, Budget, and Forecast in Today’s Dynamic World


Prospects for the global economy remain precarious. But effective financial planning, budgeting, and forecasting can enable successful decision making even in periods of unprecedented change. Dynamic financial planning enabled through five key elements—process, organization, knowledge management, technology, and performance management—give business leaders the tools to take action and emerge even stronger. Find out how.

key performace indicators in a bpo   Read More

5 Simple Steps to Choosing a BRMS for a Loan Origination System


Today, 70 to 80 percent of costs for processing loan applications are people-related. From a mortgage company’s perspective, this results in increased costs and decreased revenues. With ever-changing loan products, enterprises are forced to build or buy new loan origination systems periodically. And to meet these challenges, they’re choosing technology that focuses on solving business problems, not technical problems.

key performace indicators in a bpo   Read More

The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It


ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to the target market and success to a "dot-com".

key performace indicators in a bpo   Read More