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Enterprise Performance Management: Cycle II
In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM

key performance indicators public sector  happening across its business. Key performance indicators (KPIs) , linked to cause and effect or strategy maps, still need to gain more acceptance in the business so that an individual's actions are more closely aligned with the longer term strategy of the business.   The business operations sub-index looks at how a business believes it is positioned to deal with events arising from within its processes, and how well it is set up to deal with the information across its value chains. Here, the survey Read More
ERP for Municipalities
In this model, we assume the municipality controls water, sewers and roads. We assume also that it collects municipal or county taxes and manages many of its own assets such as vehicles and wate...
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Documents related to » key performance indicators public sector


Human Capital Management: How Top Organizations Drive Company Profits Efficiently
This benchmarking study analyzes human resources (HR) performance for over 200 best-practice companies in three categories: process and transactional support

key performance indicators public sector  Utilities The study analyzes key performance indicators (KPIs) in a number of different areas including HR staffing levels, costs, organizational model, IT deployment, and best practices. These include the following KPIs: Process-independent, such as HR costs per company employee, and HR full-time equivalents (FTEs) per 1,000 employees Process-specific, such as time to hire, cost to hire, and payroll error rate Degree of outsourcing and centralization Use of shared services Information technology used by Read More
Improving Organizational Performance Management through Pervasive Business Intelligence
You’ll increase your chances of business intelligence (BI) project success and overcome technical and other challenges if you follow a methodology. To begin

key performance indicators public sector  through effective sharing of key performance indicators (KPIs) . However, having pervasive BI means more than having the appropriate BI tools distributed to all stakeholders. In pursuit of pervasive BI, organizations should focus on the five key factors that can be directly influenced to increase diffusion of BI. They are: Degree of training on the data, tools, and analytic techniques Design quality of the BI solution Prominence of data governance Nonexecutive involvement in promoting the design and use Read More
IFS Joins the Corporate Social Responsibility Fray
While day 1 of the IFS World Conference 2012 in Gothenburg, Sweden was mostly about mobility, day 2 expanded into some other interesting themes and topics. IFS

key performance indicators public sector  assessment, incident management, and key performance indicators (KPIs) reporting. This should help IFS customers to comply with legislation as well as health, safety, and environmental industry standards. Export Control—IFS Export Control is a comprehensive solution to support companies handling products subject to export restrictions, e.g., military equipment or hi-tech electronics to rogue countries. The solution, also developed with industry-leading customers, identifies any restrictions pertaining Read More
Sales and Operations Planning: The Key to Continuous Demand Satisfaction
All companies use some form of sales and operations planning (S&OP) to synchronize market data with production output. But most practice a planning process

key performance indicators public sector  the right set of key performance indicators. 2. Demand Review The purpose of each of the demand reviews is to lend an aspect of integration to a process that typically takes place in isolation. The demand review does not simply rely on quantitative forecasting, for example, but instead balances orders and demand through what-if analysis, achieving consensus among the various stakeholders all along the supply chain. The best demand reviews not only ensure that the statistical forecast is based on the best Read More
IBM Continues RS/6000 Performance Focus
IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer in transaction processing and Web

key performance indicators public sector  earlier, one of the key issues for users to consider is AIX applications: if you already have the AIX apps you need, no problem. However, buying a hot box which lacks the ability to run key software applications leads to classic cart-horse inversion. Potential customers should ensure that IBM (or an ISV Independent Software Vendor ) has the desired program(s) already available and running bug-free. One last comment, we might have chosen a slightly different model designation than M80 . Read More
Unified Business Performance Management: How to Streamline Budgeting, Reporting, Analysis, and Forecasting
Why aren’t most companies able to achieve exceptional performance given that they have standard budgeting, analysis, and forecasting processes in place? It is

key performance indicators public sector  Business Performance Management: How to Streamline Budgeting, Reporting, Analysis, and Forecasting Why aren’t most companies able to achieve exceptional performance given that they have standard budgeting, analysis, and forecasting processes in place? It is because they don’t have a unified, integrated financial management process. Discover the benefits of a unified approach and the technologies that enable companies to adopt business performance management (BPM) best practices in just days Read More
Use CMMS to Improve PdM Performance
Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management system

key performance indicators public sector  response time is a key factor, however, neither of these actions may be sufficient. Where processes are more critical and require an automated corrective action, user-definable business rules built into the CMMS are used to trigger more sophisticated actions or events. This may involve actuating an automated procedure via a programmable controller, when a process tracks outside the acceptable control limits (for example, tool replacement on CNC equipment). Alarms triggered by business rules can vary Read More
Performance Management and ERP: What You Need to Know to Get the Most out of Your Investments
This paper details the challenges chief information officers (CIOs) face when seeking performance management (PM) capabilities from their enterprise resource

key performance indicators public sector  Management and ERP: What You Need to Know to Get the Most out of Your Investments This paper details the challenges chief information officers (CIOs) face when seeking performance management (PM) capabilities from their enterprise resource planning (ERP) solutions. It details the advantages of implementing a PM system separate from the existing ERP solution in order to achieve greater results and improve efficiency and usability. The paper provides real-world examples and offers Read More
Five Steps to Better Sales Performance: How to Coach Your Sales Team to Higher Performance
A giant gap exists in most organizations between the highest performing sales reps and everyone else. Much depends on the critical role of sales managers. This

key performance indicators public sector  Read more about the key sales performance behaviors you can put into practice to transform your sales teams. Read More
New Wave of Supply Chain Solutions Drives Higher Performance
In Maximizing Performance of the Entire Manufacturing Enterprise, learn how a new wave of innovative supply chains solutions can help your company ...

key performance indicators public sector  Wave of Supply Chain Solutions Drives Higher Performance Manufacturers are caught in a perfect storm of tough markets, tight margins, escalating costs, and increased competition. In Maximizing Performance of the Entire Manufacturing Enterprise , learn how a new wave of innovative supply chains solutions can help your company overcome these challenges. You'll discover how improved communications through supplier portals, EDI, and kanban loops allows you to achieve higher levels of supplier trust, Read More
Salesforce.com Presents Sales Performance Accelerator
Sales Performance Accelerator is a new solution from Salesforce.com, resulting from the integration between Sales Cloud, Data.com, and Work.com.Salesforce

key performance indicators public sector  com Presents Sales Performance Accelerator Sales Performance Accelerator is a new solution from Salesforce.com, resulting from the integration between Sales Cloud, Data.com, and Work.com. Salesforce.com customers have been using the three products at the same time previous to this, but the Sales Performance Accelerator provides a tighter integration between the three. In addition, the newly proposed package appears as an actual support within the ongoing 'how to meet and exceed sales targets' Read More
The 14-Step Guide to Building a Performance Management Framework in Field Service Organizations
When rolling out a mobile workforce management system, performance management is often the last thing to implement. But that’s not what should happen. Because

key performance indicators public sector  14-Step Guide to Building a Performance Management Framework in Field Service Organizations When rolling out a mobile workforce management system, performance management is often the last thing to implement. But that’s not what should happen. Because performance management is a continuous effort that has a direct impact on your people, processes, and systems, start your performance management initiative today by following 14 steps to building a performance management framework for your field service Read More
High-performance CPM Is Redefining the Role of Enterprise-quality FP&A Tools
High-performance, enterprise-quality corporate performance management (CPM) is opening the door to providing more comprehensive and real-time analytics across

key performance indicators public sector  performance CPM Is Redefining the Role of Enterprise-quality FP&A Tools High-performance, enterprise-quality corporate performance management (CPM) is opening the door to providing more comprehensive and real-time analytics across the enterprise. It expands the traditional forecasting, planning, and analytical (FP&A) capabilities within finance and extends CPM’s decision support analytics to line-of-business (LOB) operations. Find out more in this profile of performance management solution provider Read More
Performance Management for Finance Executives: Driving Performance with Insight
With clear visibility into financial and operational performance information, financial executives can quickly identify variables that contribute to failed

key performance indicators public sector  Management for Finance Executives: Driving Performance with Insight With clear visibility into financial and operational performance information, financial executives can quickly identify variables that contribute to failed objectives as well as factors that enable success. This report provides guidance for implementing effective business performance management and the corresponding capabilities and enabling technologies that help improve financial and operational control. Read More

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