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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 key tipos 6 0


6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

key tipos 6 0  Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Acquired by Consona Corporation in 2006, Onyx Software had always been a strong player in the CRM marketplace, consistently maintaining a vision around product quality

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Public Key Infrastructure (PKI) RFI/RFP Template

PKI Functionality, PKI Technology  

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Sage ERP X3 Version 6: A Sneak Peek


We recently got a sneak peek of the new version of Sage ERP X3 that is scheduled to be released in October 2009. We were given a detailed demonstration of some of its core functional changes and advancements and we have summarized our findings differently. Gabriel Gheorghiu’s Take on Version 6There are features that are new to X3 and quite rare for an enterprise resource planning

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10 Key Steps to Effective HR Succession Planning


Two forces are driving organizations to consider succession planning as a component of overall strategy: the aging workforce and a shortfall in labor skills. Both factors will only become more pressing as time goes on. That’s why succession planning requires a long-term strategic commitment rather than a short-term (and sometimes panic-driven) effort to fill vacancies as they occur.

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6 Key Challenges Solved With End-to-end Human Resource Management


Human resource (HR) departments have an increasingly strategic role within an organization, particularly in the areas of recruiting, compensation, benefits cost containment, and employee development. But often the HR staff finds itself burdened with too many administrative tasks and never-ending paperwork. Learn about solutions that can help your HR department reduce routine administration and cut through complexity.

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6 Signs That You Need to Upgrade Your Business Phone System


In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

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8 Key Plays for Sales Success


In the same way the Internet boom separated winning companies from those left behind, the rise of social and mobile technologies is determining a new generation of industry leaders. Businesses that embrace new tools and technologies are leapfrogging their competitors and seizing market share. Learn best practices for incorporating these new technologies into your daily operations—and explore how to close more sales deals, faster.

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ERP Selection: 6 Best Practices You Need to Know


ERP Selection: 6 Best Practices You Need to Know. Here are six best practices to help make your ERP search a success.

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3 Key ERP Features and How to Use Them Effectively


Depending on the size and type of your business, your enterprise resource planning (ERP) solution may touch every department from accounting to warehouse management (WM). That can make it difficult to select the right solution for your company. But there are three critical modules an ERP system must have in order to deliver basic ERP benefits to any company, regardless of size or industry. Find out what they are.

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Focus Experts’ Briefing: BI Overview, Key Issues, and Trends


Business intelligence (BI) applications analyze a company’s raw data to provide business process insights that can be leveraged for competitive advantage. Are such lofty goals realistic for small and midsized businesses (SMBs) that lack the IT talent found in a large enterprise? What capabilities should SMBs expect to find in a BI solution? And what are the “gotchas” to avoid? Find out in this report from Focus Research.

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Payroll: The Key to Activity-based Costing for Nurseries, Farms, and Greenhouses


Find out why activity-based costing (ABC) is the best solution to define your costs, accounts, and activities. In this paper, you will learn how a payroll-oriented ABC will help you make more accurate managerial decisions for your agribusiness.

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ERP: The Key to Managing Bioterrorism Act Record Maintenance


Establishing, maintaining, and making records available as outlined in the Bioterrorism Preparedness Act is overwhelming for manufacturers. To prepare for any type of disaster—from cross-contamination to processing failure—you need to make sure your processes are adhering to regulations. An enterprise resource planning (ERP) solution can help minimize potentially adverse effects—on both your business and consumers.

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