X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 keywoard billing


1ClickBusiness
Modular, cloud based software system, including online billing, proposal generation, payment and accounts management, with company performance dashboards

keywoard billing  

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Evaluate Now

Documents related to » keywoard billing

TEC’s New Utilities ERP Evaluation Center: A Preview


The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service

keywoard billing   Read More

Software Companies Running on NetSuite


NetSuite, a provider of cloud-based financials, enterprise resource planning (ERP) and omnichannel commerce software solutions, has certainly found a sweet spot in the distribution and retail sectors, with a budding manufacturing following as well. The vendor has announced that innovative and fast-growing software companies are also turning to NetSuite for cloud-based business management software

keywoard billing   Read More

ERP for Municipalities


In this model, we assume the municipality controls water, sewers and roads. We assume also that it collects municipal or county taxes and manages many of its own assets such as vehicles and water treatment plant. ERP software for Municipalities nearly always includes Finance, Customer Care and Billing For a complete municipal ERP suite, the following modules are usually included: - Human Resources - Maintenance Management - Asset Management - Project Management ( including Grant Management) - Quality Management - Analytics - Product Technology Of the above, Project and Quality Management modules may not be required for smaller Municipalities.  

keywoard billing   Read More

Case Study: State of Wyoming


The State of Wyoming’s IT organization and its customers were struggling with a mainframe-based chargeback system. For IT, productivity and interface complexity were the major problems. For client agencies, it was a lack of actionable information in billing reports. Learn how a new solution provided more detailed cost accounting and billing information, increased customer satisfaction, and lowered IT operational costs.

keywoard billing   Read More

Technology Is My Partner


For AG & Co., embracing new technology was the only way to go if it wanted to continue increasing its revenues. Although it had purchased a new computer system back in 1986, the old software products it was using were non-integrated, making it difficult to keep track of engagements and billing. Billable time meant revenue, so AG & Co. opted to implement BillQuick, and has since reduced its overhead and increased profits.

keywoard billing   Read More

Amdocs


Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry.

keywoard billing   Read More

Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

keywoard billing   Read More

Assessing FinancialForce.com’s Early Years


FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to help companies align finance, sales, and service for profitable growth through its accounting, billing, and professional services automation (PSA) applications. Tom Brennan, FinancialForce.com’s vice president of product marketing, discusses the company’s successes.

keywoard billing   Read More

Timesheet Software For Client Billing: A Buyer’s Guide


Traditional methods for capturing billable time on projects can cost your company money. Relying on paper forms, e-mail, and spreadsheets prolongs the data gathering process, introduces errors, and can lead to missed hours and employee expenses. A new breed of project time-tracking software can help. This buyer’s guide shows you what to look for as you evaluate project time-tracking software to improve your client billing.

keywoard billing   Read More