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Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half
Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and

kinetico  Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations. B Read More...
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Documents related to » kinetico


Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1
TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed

kinetico  as McKinley Equipment and Kinetico . Cloud, Social & Mobile FSM Transformer? ServiceMax’ success can be partly attributed to salesforce.com not having its own field service solution, though the latter company’s Service Cloud offering is its fastest-growing business. This is not surprising in this so-called “service economy,” as overall manufacturing revenue from services has increased from 8.9 to 42.2 percent from 1990 to 2005. Many sales cloud customers need field service software, as field Read More...
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1
TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed, one of those players is ServiceMax, which is garnering quite a bit of attention in the field service market, and more than doubles its revenues, receivables, pipeline production, and bookings each year. It also provides one of the most

kinetico   Read More...

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