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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 kiosk cabinet


Why Managing Mobility Matters
Not too long ago, business support of mobile workers centered on managing the use of a limited number of Windows-based laptops and BlackBerry smartphones. Today

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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The Challenge of Fulfillment


Integrated multichannel retailing will inevitably become the norm. For retailers, the key to multichannel success lies in understanding the factors that drive revenues and the ability to fulfill Web orders. Other challenges center around electronic integration, visibility, and exception management.

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Retailing Trends-Shopping Anyway and Everywhere


Multichannel retailers have to flawlessly execute a full range of services to engage, transact, and fulfill orders placed via Internet. Thus, they either have to build a complete set of these services in-house, or outsource some (or all) of them.

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Epicor Retail Strategic Plan Ramping Up in 2013


The Epicor Retail division of global business software solution provider Epicor Software Corporation provides solutions for retailers seeking to streamline processes, integrate channels, and leverage intelligence  in a variety of industries including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery, and pharmacy. Epicor is the retail

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Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

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New Possibilities In Retail Technologies for Small to Mid-Size Retailers: Leveraging Total Retail Solutions Based on Collective Retail Intelligence


Most retailers can no longer compete on price alone; however, integrated retail solutions built on Microsoft SQL, and OPOS and ART Data Model standards offer a competitive advantage. They support holistic systems that integrate point of sale, enterprise, and even warehouse management functions, to deliver better service to customers.

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Cabinet NG (CNG)


Cabinet SAFE document management software is an enterprise-class suite of tools for document capture, indexing, storage, search and retrieval, as well as workflow management, scheduling and collaboration.

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CabinetNG's Guide To Going Paperless


Today’s businesses are looking to get rid of operational bottlenecks caused by outdated methods of storing and retrieving documents. The simple concept of converting paper to images and storing them on the computer can present challenges without help to put together a plan. Read Cabinet NG’s guide on planning and executing the transition to a paperless office to match your company’s specific requirements and resources.

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Kerridge Commercial Systems Case Study: Howdens Joinery


In less than 15 years, Howdens Joinery has grown to become the UK’s leading supplier of kitchens. In 2010, it provided around 4 million kitchen cabinets, 2 million cabinet doors, and 400,000 complete kitchens to 234,000 building trade professionals. Download this case study for details on how Howdens rolled out Kerridge Commercial Systems K8 trading software in record-breaking time—including an amazing 40 depots a week at its peak.

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JDA Portfolio: For the Retail Industry Part Four: More JDA Portfolio 2004.1 and Microsoft Alliance


JDA Portfolio 2004.1products have been developed or acquired by JDA in order to present customers with an enterprise offering that might currently be the broadest, most functional set of industry leading retail demand chain software solutions available to retailers and their suppliers.

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Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

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