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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 kitchen cutting list


TEC's Mid-market ERP-Distribution Buyer’s Guide
Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices

kitchen cutting list  manufacturer and distributor of kitchen tools, flatware and fine cutlery. New York-based J.A. Henckels USA is its largest foreign subsidiary and assembles and distributes products to the US market. The company's knives are of the highest quality and are preferred by many professional chefs as well as 'serious home cooks. J.A. Henckels USA employs 110 of the Group's more than 1,600 employees worldwide. J.A. Henckels' products are sold in over 100 countries around the world. The company operates from a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Challenges of the Future: The Rebirth of Small Independent Retail in America


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DoubleClick Merger Good News For Privacy Advocates?


DoubleClick agreed to purchase NetCreations in a stock exchange valued at $191 million. NetCreations is the leader in ethical direct mail advertising. DoubleClick’s policies have led to protests and front-page news. How will a marriage between these two kids from different sides of the tracks work out?

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Operational Business Intelligence: Five Things You Need to Know About Improving Your Customer-facing Performance


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Fortune Smiles on i2 Technologies


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Can You Bring Cost Down through Better Inventory Management?


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Mark Two: UK Distributor Uses SAP Software to Help Retailers Build Web Sales


Mark Two, a distributor of kitchen and bathroom products, manages a network of warehouses, logistic services, and call centers. The company serves both major retail chains and independent stores, and offers a range of 20,000 products. This case study examines how Mark Two has been developing innovative Web sites using an SAP solution as part of an effort to help customers leverage the power of e-commerce.

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6 HR Metrics No Executive Should Be Without


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The TM Group


Who is The TM Group? Since 1984 , The TM Group has been providing cutting-edge business solutions to small and medium sized businesses in the Great Lakes area. The TM Group is uniquely qualified to provide your company software and services in the areas of Accounting and Finance, Customer Relationship Management, E-Commerce, Human Resources, Manufacturing, Project Accounting and Supply Chain Management. The TM Group provides integrated e-business solutions to help you maximize efficiency within your company. Our software and services make it easier for you to do business with your customers, vendors, employees and partners. The TM Group Team Our team is the most critical factor in the successful implementation of your business software. Our elite staff comes from a variety of business and accounting backgrounds to bring your company the professionalism and expertise it deserves. Our implementation team quickly becomes a member of your team and will work side by side with your staff to guarantee an implementation that exceeds your expectations.The TM Group is comprised of technology and financial management professionals including software/hardware engineers, consultants, trainers, telephone support specialists and programmers, who are fully certified in their respective areas.The Microsoft Business Solutions Relationship The TM Group has been a partner of Microsoft Business Solutions since 1985 and was among the first five partners in the world to complete certification for their product lines. All Microsoft Business Solutions products are delivered by a worldwide network of partner organizations that share a commitment to lasting customer relationships. The TM Group is part of an elite group of partners whose sales achievement and commitment to customer service ranks it at the top echelon of Microsoft Business Solutions partners. Development & System Services If your software requires tailoring to specific requirements, The TM Group offers a development staff with expertise in several of the most frequently used tools, including Microsoft Visual Basic, Seagate Crystal Report Writer and Microsoft Access. We will also partner with you to determine hardware requirements and can provide an entire turnkey networked solution. We are Hewlett- Packard, Compaq and Intel certified. If your implementation requires remote communications, we can provide Citrix Presentation Manager products as well as Remote Technical Support via Citrix On-Line (Go-To-Assist) --the industry standard for remote communication services. A Lasting Relationship The TM Group is committed to our clients. In today's rapidly changing electronic environment, automation of your financial management system is not enough. The TM Group strives to form true partnerships with our clients to help them achieve long-range goals. We provide personalized service--from planning and implementation to ongoing support and education--to ensure our clients receive the business solution that fits their needs, while ensuring a rapid return on investment. A client’s relationship with The TM Group is a lasting one. We work with clients as business partners and advisors. Our professional course of discovery and analysis helps us fully understand our client’s business requirements. Our post implementation services include support and continued advice to help our clients achieve their long range goals. The TM Group's success is built upon a combination of structured and consistent methodology, client partnerships, highly trained professionals, and total commitment to our strategic partners and our clients’ growth. We are totally committed to their success, and we are prepared and qualified to provide the consulting, implementation and support services necessary to assure the successful implementation of each and every business information solution we provide.

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