Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions CEO Bob Salvucci to discuss the current state of the market, MCA’s approach and focus on service parts planning and optimization, and the new offerings behind MCA’s growth that are expanding this software space.
, Dassault Systèmes , KLA-Tencor , Lockheed Martin , Pratt & Whitney , Roche Diagnostics , Rockwell Collins , Sysmex , Tellabs , and Varian Semiconductor . For most of these service companies, MCA’s solutions have produced results in as little as two months from start of implementation—e.g., a 5−50 percent inventory reduction and a 2−20 percent increase in service levels. “Soft” benefits, such as increases in planner productivity due to planning activities that focus on exceptions only, are