Home
 > search for

Featured Documents related to »  knova 7


SaaSy Discussions (Part Ia)
Part I of this blog post introduced the common software deployment models and Consona CRM's approach in that regard. To the end of enabling Total Customer

knova 7  customer data integration [CDI]), KNOVA (i.e., self-service and knowledge management [KM]) and the partnership with Million Handshakes (part of Portrait Software ) for marketing automation. The combination of Onyx and KNOVA allowed Consona to combine service resolution management (SRM, not to be confused with supplier relationship management!) and CRM offering, whereby SRM adds resolution and case management process to core CRM and knowledge management adds context to customer interactions, so that Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » knova 7


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

knova 7  , SupportSoft , and KNOVA , read here ), and KANA Software (read here ). To be fair, Microsoft Dynamics CRM (see recent TEC article ) and salesforce.com (see recent TEC blog post ) have lately included (well, retrofitted, rather) some BPM elements within their respective offerings. Another vendor that has embraced process-centric CRM from the beginning is Sword Ciboodle Ltd , which was founded in 1986 as Graham Technology plc and remains based in Glasgow, United Kingdom (UK). The company has been Read More...
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

knova 7  HP, Salesforce.com, etc. From KNOVA 7 to Consona KM In late 2006, KNOVA announced the general availability of KNOVA 7, the new version of its application suite. KNOVA 7 is a Web 2.0 application that includes embedded analytics, search tuning, collaborative authoring capabilities, and customer community creation. According to this press release , users, through Microsite Builder , specify how content is displayed on a web site, thus giving customers distinct experiences based on brand, product, user Read More...
CDC Software + Consona = Aptean (Or: New Bottles for Old Wines)
August 2012 started with the announcement of the merger of Consona Corporation and CDC Software under the name Aptean. The new brand, announced on August 7

knova 7  CRM) with Onyx CRM, Knova knowledge management (KM), SupportSoft , etc. Last but not least, there is Compiere , an open-source distribution ERP, which Consona was grooming as a next-generation cloud ERP platform. Gesundheit ! Read More...
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

knova 7  CRM capabilities and purchased KNOVA Software in 2007, a leading knowledge management software company that had developed a suite of self-service, contact center, and community applications to help automate the most critical part of customer service—case resolution. Source : Cosona Resources Related to Customer relationship management (CRM) : Customer relationship management (CRM) (Wikipedia) Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond Read More...
Meta4 PeopleNet 7 for Human Resources Certification Report
The Meta4 product PeopleNet 7 is now TEC Certified for online evaluation of human resources solutions in the Human Resource Management Evaluation Center. The

knova 7  PeopleNet 7 for Human Resources Certification Report The Meta4 product PeopleNet 7 is now TEC Certified for online evaluation of human resources solutions in the Human Resource Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary. Read More...
7 Essential Tips to Ensure Success with Requirements Management
Whatever you’re building, your company’s success relies on your development team’s success. The path to building great software is through requirements

knova 7   Read More...
SAP, PeopleSoft Earnings Look Brighter; ERP Strikes Back
On January 7, taking many by surprise, enterprise software giant SAP pre-announced fourth quarter earnings, saying pre-tax earnings had doubled the final

knova 7  erp vendors,online crm,infor software,hosted crm,erp fashion,syteline software,erp providers,erp software vendors,companies crm,erp products,erp saas,web erp,free erp,on demand erp,online erp Read More...
GrowthWorks Capital
With the help of On-Line CRM Solutions, a Certified Maximizer Business Partner, GrowthWorks upgraded from Maximizer to Maximizer Enterprise 7 running on a SQL

knova 7  Capital With the help of On-Line CRM Solutions, a Certified Maximizer Business Partner, GrowthWorks upgraded from Maximizer to Maximizer Enterprise 7 running on a SQL database. This enabled the company to integrate the customer database with the transaction database. Read More...
Top 7 Reasons to Invest in a Manufacturing Execution System
To learn more about how an mes system can give your company a powerful competitive edgein both good times and baddownload the TEC special report, s...

knova 7  7 Reasons to Invest in a Manufacturing Execution System Spending money on a new software solution in the middle of a recession might seem like a bad idea, but consider this: there are at least seven key ways you can benefit from implementing a manufacturing execution system (MES) to raise the level of efficiency, and control the processes, on your shop floor: reduce labor costs reduce capital costs achieve superior compliance and warranty management generate higher production throughput improve on-time Read More...
Layer 7 Technologies


knova 7  7 Technologies Read More...
TurtleSpice ERP! (Week 7)
Welcome to Week 7 of TurtleSpice ERP! We’re following one company’s software selection process, from beginning to end—with a twist: It’s up to you to make sure

knova 7  ERP! (Week 7) Welcome to Week 7 of TurtleSpice ERP! We’re following one company’s software selection process, from beginning to end—with a twist: It’s up to you to make sure comptroller Mike Chelonia stays on track and selects the right ERP system for the company. Cast your vote at the bottom of this post , and next week I’ll move the scenario forward based on the winning answer. The story so far : Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by Read More...
The Top 10 Transportation Management Best Practices
Freight costs can represent a significant component of your supply chain—often around 5-7 percent of sales for manufacturing, retail, and wholesale/distribution

knova 7  supply chain,freight,logistics,management,best practices,business Read More...
PeopleNet 7
PeopleNet is a human resources management (HRM) solution that offers advanced functionality for the following areas: Personnel administration and

knova 7  7 PeopleNet is a human resources management (HRM) solution that offers advanced functionality for the following areas: Personnel administration and management Organizational planning Talent management (TM), including recruitment, selection, and career opportunities performance management management by objectives (MBO) evaluation total compensation career and succession planning training and development Occupational health and safety management Employee and manager self-service portals Payroll Read More...
IFS Applications™ 7 Architecture and Technology
IFS Applications is built using the same principles employed by successful manufacturers—the production and assembly of components. This allows change and

knova 7  Applications™ 7 Architecture and Technology IFS Applications is built using the same principles employed by successful manufacturers—the production and assembly of components. This allows change and evolution within a component without affecting other components. With a proven track record of building for change, IFS provides step-by-step, non-disruptive introduction of new technologies into operational systems. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others