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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 knowledge about banks


Saba Software: All about People (Cloud) - Part 1
The 2011 Enterprise 2.0 conference’s expo floor in Boston in late June featured many of the “usual suspects,” such as Microsoft, IBM, Oracle, Adobe

knowledge about banks  an easy discovery of knowledge via documents, links, recordings, videos, and more importantly, connection to peers and subject matter experts, all powered with an intelligent recommendation engine. In this interactive on-boarding process, there would be the following steps: new hire starting day meeting, orientation meeting, social profile creation (see Figures 3, 3a, and 3b), social mentor determined, peer connections established, recommendations produced, expert coaching conducted, social bookmarks

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » knowledge about banks

Executive Brief: 3 Key Success Strategies for Insurance, Banks, and Financial Services


Financial services organizations are always looking for ways to improve business processes to implement tighter control—and improve the bottom line. But finding new ways to boost efficiency is challenging. One strategy for success is to improve the use and allocation of resources in order to eliminate errors from duplicate data entry. Discover more about this strategy and two others, as well as how they can benefit you.

knowledge about banks  vendor should demonstrate in-depth knowledge of your industry, your requirements, and your particular business needs. If you're looking for vendors that address the particular challenges of insurance, banks, and financial services companies, there are a number of solutions that have focused on domain expertise rather than a one-size-fits-all approach. Examples include the FlexiFinancials Suite from Flexi Software, Epicor for Financial Services, and Prospero from Sage. When adopting any new enterprise Read More

Evaluating the Total Cost of Network Ownership


The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO factors

knowledge about banks  network should be cost-effective. Knowledge will provide the control necessary to reduce hidden costs and maximize the bank's investment in its network. The Authors Brian Killian, Brintech Director of Network Services, has designed, implemented, and managed systems projects in national corporations. These projects included network designs, network troubleshooting, groupware and e-mail migrations, and help desk designs. He has also managed large-scale multivendor integration projects, involving data Read More

Saba Software: All about People (Cloud) - Part 2


Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software that combines enterprise learning, talent management, and collaboration technologies. The post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events

knowledge about banks  measure the capabilities and knowledge of people throughout the organization and the supply chain, as well as empower employees to connect and contribute expertise. Built to support the people processes of the world’s most demanding organizations, this system drives new revenues, creates strategic alignment, and mobilizes people across the global ecosystem of Saba’s customers’ employees, customers, partners, and suppliers. The Saba Learning Suite uses innovative technologies and mobile access to Read More

Cash Management 101


Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

knowledge about banks  knowledge, gut feelings, and knowledge of the levels of risk. Computer applications that feed business decisions do not think and do not have knowledge. Rather, they apply the kind of logic needed, for example, to compare .001 to .0001. They cannot do what the human brain can do, and that is think. Humans make the final business decisions, not machines. Some ERP applications have better financial capabilities than others; they have financials which include analytical applications that go beyond the Read More

IBM is Serious About SMB


In the battle for market supremacy, IBM wants to win by reducing Microsoft's market potential. IBM has selected the infrastructure as its battlefield. Both companies are heavily investing to attract best-of-breed channel partners that will be instrumental to a successful small and midsize business (SMB) strategy.

knowledge about banks  is Serious About SMB Event Summary At its recent analyst gathering in New York, IBM Corporation (NYSE: IBM), used the occasion to pound its small and medium businesses (SMB) strategy. This time we are poised to win the leadership battle expressed one of their executives. The battle IBM refers to goes back to the early times when Microsoft dethroned IBM in its supremacy over operating systems. IBM has now been involved for more than a decade in enterprise solutions. IBM has been servicing rather large Read More

Leveraging Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business


Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new millennium is “other people’s IP.” (Part One of a two-part series.)

knowledge about banks  Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new millennium is “other people’s IP.” (Part One of a two-part series.) Read More

Forget about Government, Amazon Wants to Drone You!


Jeff Bezos’ passion lies in ever-improving customer experience via ever-faster deliveries. Witness Amazon’s experiment to fulfill small orders (five pounds or lighter) using a fleet of autonomous aircrafts.

knowledge about banks  about Government, Amazon Wants to Drone You! Those who watched Amazon CEO Jeff Bezos’ recent “60 Minutes” interview saw where his true passion lies—in ever-improving customer experience via ever-faster deliveries. While Amazon Web Services (AWS) is the undisputed cloud market leader and might be the profit-maker for the company, it doesn't appear to be Bezos' focus.   A walk through one of the company's massive fulfillment centers revealed the deep extent to which algorithms determine the Read More

How KNOVA Supports and Extends Knowledge-centered Support (KCS)


Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

knowledge about banks  are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies. Read More

A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

knowledge about banks  and required a substantial knowledge of protocols, definitions, recommendations, and standards such as inter-asterisk exchange (IAX), SIP, H.323, H.225, real-time transport protocol (RTP/RTCP), remote function call (RFC) 3550, H.245, H.501, H.450, H.460, T.120, T.38, Skinny Call Control Protocol (SCCP), Unified Networks IP Stimulus (UNIStim), and more. Eventually several of the critical protocols were merged into one, the SIP. Prior to VoIP, one's telephone number was assigned to a physical location. One Read More

Everything You Don’t Know about Desktop Search


Despite all the attention the newest breed of desktop search has received in the press, here’s what the media hasn’t told you: 1) today’s newcomers aren’t ready for the enterprise; 2) desktop search is not new; and 3) you get what you pay for. Find out more—and get a 12-step checklist that will help you determine your needs, and evaluate and select the desktop search tool that’s right for you.

knowledge about banks  You Don’t Know about Desktop Search Despite all the attention the newest breed of desktop search has received in the press, here’s what the media hasn’t told you: 1) today’s newcomers aren’t ready for the enterprise; 2) desktop search is not new; and 3) you get what you pay for. Find out more—and get a 12-step checklist that will help you determine your needs, and evaluate and select the desktop search tool that’s right for you. Read More

Facing A Selection? Try A Knowledge-Based Matchmaker Part 4: User Recommendations


This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require research to determine the short list and vendors/VARs can use research to assess the viability of opportunities before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not a viable solution for most clients, the ability of technology products to meet clients' needs depends on client requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right match in this ongoing 'dating game'.

knowledge about banks  within the TEC's ERP Knowledge Base (the Process Manufacturing Knowledge Base creation has also been under way). The remaining 5% are requirements peculiar to your business and industry (e.g., multiple children bills of material in the electronics industry), which need to be defined from scratch and prioritized appropriately. But, these should only be a small fraction of the entire immense RFI effort. Likewise, vendors'/VARs' effort in filling the new RFIs should only be limited to filling that 'delta' Read More

The Truth About Supply Chain Visibility


That's just one of the key realities you'll learn about in the white paper achieving supply chain visibility: there is more than meets the eye.

knowledge about banks  Truth About Supply Chain Visibility If you had supply chain visibility, but couldn't respond to the issues and problems that it brought to light, what good would that be? The truth about supply chain visibility is that it isn't a goal in itself —its real value is as a stepping stone to effective response management. And it's response management that allows you to turn visibility into quick, effective action—so that you can run a more nimble, efficient, and profitable organization. That's just one Read More

PeopleSoft 8 Launched - Anything to Write Home About?


PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has unveiled a number of new, possibly revolutionary enterprise applications that it hopes will help it end a protracted dry season and put it back on the ERP top chart. The company has invested two years and over a half billion dollars to develop the product. It has now emerged with a new platform, a new set of products and a new attitude of lambasting competition.

knowledge about banks  service. This kind of knowledge only comes from integrating CRM software with back-office systems. Additional advantages of the Vantive product are its ability to easily integrate with other 3rd-party ERP systems as well as improved scalability (the company claims to be the first vendor to support 20,000 users). While we have strong reservations towards about company's utilizing high sounding words like technology leap , there is a point in PeopleSoft's suggestion that its competitors' (read Oracle and S Read More