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TEC Certified AuraPortal Enriches TEC’s Business Process Management Knowledge Base
TEC is pleased to announce that AuraPortal’s business process management (BPM) solution has recently been certified and joins the ranks of TEC certified BPM

knowledge base download  TEC’s Business Process Management Knowledge Base TEC is pleased to announce that AuraPortal’s business process management (BPM) solution has recently been certified and joins the ranks of TEC certified BPM systems.You can see TEC's complete profile for AuraPortal here . To obtain TEC certification, AuraPortal completed TEC’s detailed research questionnaire and went through a formal comprehensive product demonstration with TEC analysts. This demo provided TEC with a first-hand look at the Read More
Product Lifecycle Management (PLM)
This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development...
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Documents related to » knowledge base download


Knowledge Based Selections
Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique

knowledge base download  Methodology that utilizes a Knowledge Base and decision support tool and expedites business requirements collection and the vetting of vendor claims, will enable a company to rapidly conduct its due diligence and select a technology vendor that best fits its requirements. Knowledge Based Selection has several unique characteristics: It leverages a pre-built knowledge base that covers: Typical User Requirements Product Technology Vendor Viability Service & Support It follows an explicit methodology that Read More
The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

knowledge base download  The accurate and timely knowledge of the customers detailed information such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. With the industry convergence towards ALL IP networks, significant investments have been made towards upgrading existing networks to 3GPP compliant infrastructures to ensure that service providers stay one step ahead of their competition. Traditional services such as voice and text messaging are no longer Read More
TEC Certified BPM Suite: Bizagi Does It Again
Having improved many of its functionality features, Bizagi recently released version 9.1.6 of its business process management (BPM) software. I’m pleased to

knowledge base download  module according to TEC’s knowledge base of BPM solutions. You will find valuable information on Bizagi’s functionality, including: Process collaboration Form management Workflow portal Monitoring and management Process analytics A glimpse of the report is presented in the following graph: The TEC Focus Indicator graph is an at-a-glance competitive profile of an enterprise software solution. It shows you the feature areas where the solution is most and least competitive in its market space, compared Read More
Maximizer CRM Version 12 Gets TEC Certified
Headquartered in Vancouver, BC (Canada), with worldwide offices and business partners, privately owned Maximizer Software delivers customer relationship

knowledge base download  module according to TEC’s knowledge base of CRM solutions. You will find valuable information on Maximizer’s functionality, including: Marketing Automation Customer Service and Support Analytics and Reporting Also in the works: a certification report focusing on the sales force automation (SFA) features and functions of this new version. In the meantime, interactively review Maximizer CRM 12 via TEC Advisor . Read More
Key Tenets of World-class Search and Knowledge Management for Customer Service
The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and

knowledge base download  of World-class Search and Knowledge Management for Customer Service The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start? Read More
Serenic Navigator: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

knowledge base download  Report This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More
Leveraging Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business
Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value

knowledge base download  Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new millennium is “other people’s IP.” (Part One of a two-part series.) Read More
Dynamics SL: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

knowledge base download  Report This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More
Quote-to-order: The Major Players in the Manufacturing Arena
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The

knowledge base download  knowledge in an enterprise knowledge base and expert system. The most advanced ETO companies leverage their intellectual capital to automate the Q2O processes of attracting customers, selling products and services, fulfilling orders, and servicing customers. Such systems have to be both internally and externally focused (to span the demand chain of any given company), and have to work with complex business rules related to processes, products, pricing, and services (there is virtually no limit to what Read More
Infor M3: CMMS – EAM Competitor Analysis Report
The EAM knowledge base is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management

knowledge base download  Analysis Report The EAM knowledge base is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This knowledge base includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. Read More
Building a Bigger More Profitable Customer Base with Today's EMM Solutions
Relationship marketing is about understanding customers’ needs and building a marketing strategy around them. The nurturing process helps businesses define the

knowledge base download  a Bigger More Profitable Customer Base with Today's EMM Solutions Relationship marketing is about understanding customers’ needs and building a marketing strategy around them. The nurturing process helps businesses define the process of generating better leads through a clear set of principles, tactics, and related metrics for attracting new customers. Enterprise marketing management (EMM) has also emerged as part of this process, and is critical for marketing consistency and discipline. Read More
Agresso: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

knowledge base download  Report This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More
Evaluating Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and

knowledge base download  above, Perhaps? Part Three: Knowledge Bases and User Recommendations TEC Selection Uses Knowledge Bases Thus, we beg to differ that certain selection service providers' (including TEC's) methods are archaic but they rather save time and cost, while taking care of the functions and features inventory management. To that end, TEC released a number of knowledge bases (KBs), accessible through its evaluation centers (e.g., ERP Evaluation Center www.erpevaluation.com , CRM Evaluation Center Read More
Agile PLM: Product Lifecycle Management (PLM) Competitor Analysis Report
This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process

knowledge base download  product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. Read More

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