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Documents related to » knowledge base solutions


Business Solutions of the Future » The TEC Blog
From students with little knowledge (but extraordinary imagination), to analysts who know everything about the market and vendors who know for sure what will NOT happen in the near future, I need you to let me know how you see the future of business applications. How Is It Going to Be? A future in which business applications will not be needed is too far-off to foresee, so that will not be discussed here. So, if we can’t live without these applications, how will they evolve? Will there be one huge,

KNOWLEDGE BASE SOLUTIONS: business, Cloud, CRM, ERP, future, integration, millennial, opaas, paas, SaaS, Security, solution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-07-2009

Best of the Three CRM Solutions
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring additional market share is a clear objective when competing in a target market that houses players such as Microsoft CRM, Salesforce.com and the mid-sized Siebel offering. It will be interesting to watch how Best Software will position its new

KNOWLEDGE BASE SOLUTIONS: best software crm sage, best software programs, best softwares, sage crm, customer relation management, customer relations management, customer relationship, customer relationship management, customer relationship management activities, customer relationship management application, customer relationship management applications, customer relationship management article, customer relationship management association, customer relationship management at, customer relationship management benefits, customer relationship management best practices, customer relationship management crm, customer .
8/5/2004

Lean Knowledge Work
The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do about it.

KNOWLEDGE BASE SOLUTIONS: Lean Knowledge Work Lean Knowledge Work Source: Wipro Technologies Document Type: White Paper Description: The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do
10/14/2011 2:42:00 AM

What’s New at MCA Solutions?
TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the service parts planning and optimization space. Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions CEO Bob Salvucci to discuss the current state of the market, MCA’s approach and focus on service parts planning and optimization, and the new offerings behind MCA’s growth that are expanding this software space.

KNOWLEDGE BASE SOLUTIONS: What’s New at MCA Solutions? What’s New at MCA Solutions? P.J. Jakovljevic - March 30, 2011 Read Comments One of my first blog posts for Technology Evaluation Centers (TEC) way back in 2008 ( The TEC Blog started in late 2007) was about the importance and complexity of aftermarket service, and featured MCA Solutions , and to a degree, its fierce competitor Servigistics (see blog posts ). These two companies, both founded in 1999, have diverged in their “pursuit of happiness.” While Servigistics
3/30/2011 12:24:00 PM

Preventsys Automated Reporting Solutions
Using aggregated dashboard views and establishing metrics can help IT audit and governance professionals and IT security professionals implement policies that keep secure networks operational. Such tools can distill information to its essence, offer decision support, allow problems to be identified and isolated faster, and permit greater accountability. Ultimately, they allow more efficient and cost effective processes.

KNOWLEDGE BASE SOLUTIONS:
4/3/2006 2:24:00 PM

Logistics.com Solutions Target A Grand Scale
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation and logistics industries.

KNOWLEDGE BASE SOLUTIONS: logistics, transport, freight carrier, logistics software, logistic, delivery services, shipping, transportation, intermodal freight transportation, bulk transportation, logistics companies, freight transportation, logistic companies, freight rate, logistics company, logistics consulting, supply chain management logistics, freight service, distribution logistics, freight shipping companies, courier services international, frieght shipping, freight company, transportation management, frieght, transportation companies, ship freight, intermodal transport, freight shipping quotes, ltl carrier, .
8/8/2000

Case Study: New Avenue Solutions
New Avenue Solutions is a consultant for small to medium businesses (SMBs) in network setup and installation, security, data backup, and more. As part of New Avenue’s service offering, it rents rack space in a data warehouse to manage customers’ network and backup solutions. As storage demands grew, transfer rates slowed, and maintenance became increasingly time consuming. Learn how New Avenue overcame the problems.

KNOWLEDGE BASE SOLUTIONS:
6/2/2009 5:27:00 PM

CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

KNOWLEDGE BASE SOLUTIONS: such as FAQs, searchable knowledge bases, and user communities, and technical support staff available through a variety of means (live chat, phone, fax, email) to answers questions and solve problems? Giving your customers what they want, but not being readily available to give them answers, means returned product, and probably losing a customer for life. Bottom Line  Technology doesn t exist for technology s sake. In CRM, or in e-CRM, lead with core requirements, specifically, those of the customer, or
6/22/2002

Measuring the TCO of Tape Storage Solutions
This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current “status quo” tape storage solution with a new “proposed” solution, and the economics related to that decision. Read this white paper for an analysis of the value drivers that contribute to the cost of the status quo and proposed tape storage solutions using an illustrative business case, and much more.

KNOWLEDGE BASE SOLUTIONS: TCO, storage architect productivity, tape storage solution, storage architecture, infrastructure costs, hardware maintenance costs, cost acquisition costs, implementation costs, ZenithOptiMedia, Oracle.
9/14/2012 5:18:00 PM

Vertical Solutions Inc.—All About Field Service: Part One » The TEC Blog


KNOWLEDGE BASE SOLUTIONS: field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013

What 2010 Meant For Microsoft Business Solutions » The TEC Blog


KNOWLEDGE BASE SOLUTIONS: #crm2011, #fae10, CRM, ERP, microsoft dynamics, microsoft dynamics ax, Microsoft Dynamics CRM, microsoft excel 2010, microsoft office 2010, Oracle Siebel, pivot tables, PowerPivot, sharepoint, slicers, sparklines, sql server, visio, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-01-2011


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