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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 knowledge economy


10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

knowledge economy  to have a successful Knowledge Management initiative. KM and the Economy The practice of knowledge management can be useful during tough economic times and in times of rapid growth. When an organization downsizes, critical knowledge and intellectual capital are lost. When business picks up it often picks up quickly. You can’t hire and train fast enough to maintain a satisfactory level of performance using traditional methods. Even if you could, at some point it becomes cost-prohibitive to keep hiring.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM)

This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. 

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Documents related to » knowledge economy

Deltek and Maconomy: Gearing Up for the Global Service Economy?


Both the “old” Deltek (pre-2005) and “new” Deltek (from 2005 on) have not been strangers to acquisitions, but these were largely well thought-out and appetizing (“nip in”) purchases of smaller companies that had either an attractive piece of technology or install base (or both). However, in early June 2010, immediately after its Insight 2010 user conference, Deltek

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Are You Ready for the Project Economy?


The multitude of messages and media in this interactive age contributes to a fragmented consumer goods market. Shorter product life cycles, mass product customization, and increasing supply chain complexity are all symptoms of the new project economy. The arrival of this new age must be recognized by business leaders, and the systems supporting business must change to accommodate this reality.

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Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!


When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy

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Knowledge Management: The ROI of Employee Brain Trusts-New Strategies for Reversing the Recent Trend


Implementing technology without the proper people and processes in place only means bad service is delivered faster. Indeed, the employee brain trust is critical to succeeding in today’s knowledge economy and customer-centric environment. Yet according to numerous industry analysts, a staggering 55 to 70 percent of customer relationship management (CRM) and contact center projects fail to meet their objectives. Why?

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Key Tenets of World-class Search and Knowledge Management for Customer Service


The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start?

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As the Economy Rebounds, Will Your Organization Be Ready for New and Increasing Demand? A Summary of the 2009 APICS Conference


Companies can get the latest on supply chain management trends—from inventory management, forecasting, and sales and operations planning—at the annual APICS Conference and Expo’s seminars and presentations. A summary of the 2009 expo explains what you might have missed.

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Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy


To satisfy customer requirements profitably, food and beverage (F&B) manufacturers must work at the pace of change, which has accelerated in regulations, consumer buying patterns, and the needs of retail, restaurant, and industrial foodservice customers. Know the three major challenges facing F&B manufacturers today and what they need to do to streamline their operations for greater efficiencies and waste reduction in order to survive.

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Mastering SAP CRM Sales: Turn Insights into Action


Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales.

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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

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Effective GRC Management: Strategies for Mitigating Risk and Sustaining Growth in the Tough Economy


Compliance is crucial in establishing new grounds for business. It is important to leverage governance, risk, and compliance (GRC) initiatives toward corporate growth, and to define GRC management in terms of enabling new marketing opportunities. To ensure success in managing GRC, one must provide decision makers with processes and tools that allow visibility and access to critical compliance and risk data. Download this white paper to learn more.

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