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Documents related to » knowledge fusion in ug


Key Tenets of World-class Search and Knowledge Management for Customer Service
The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start?

KNOWLEDGE FUSION IN UG: of World-class Search and Knowledge Management for Customer Service Key Tenets of World-class Search and Knowledge Management for Customer Service Source: Consona/KNOVA Document Type: White Paper Description: The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search
9/13/2007 4:40:00 PM

Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company
Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy.

KNOWLEDGE FUSION IN UG: Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company Source: RightNow Technologies Document Type: White Paper Description: Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy. Knowledge at the Point of Action:
11/6/2006 10:10:00 AM

Leveraging Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business
Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new millennium is “other people’s IP.” (Part One of a two-part series.)

KNOWLEDGE FUSION IN UG: Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business Leveraging Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business Source: Exact Document Type: White Paper Description: Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new
7/14/2006 2:33:00 PM

Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms
Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or integrate their knowledge base.

KNOWLEDGE FUSION IN UG: Approach to Business and Knowledge Management for Professional Services Firms Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms Source: Deltek, Inc. Document Type: White Paper Description: Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation
1/19/2007 3:26:00 PM

Challenges for IT Managers in SMBs » The TEC Blog


KNOWLEDGE FUSION IN UG: Hosted Solutions, IT Management, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-01-2008

Alice (or Allen) in MobileLand
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices are capable of handling field service and sales, and can make business intelligence available to users.

KNOWLEDGE FUSION IN UG: CRM, customer relationship management, cell phones, smartphones, wireless, smartphone users, mobile device, handheld devices, mobile CRM, enterprise functionality, SMS, short message service, Blackberry Pearl, Blackberry 8800, IDC, BI, business intelligence, SFA, sales force automation, broadband access, EDGE, EV-DO, WWAN, wireless wide area network, field service.
2/19/2007

E-Procurement in What Language?
PeopleSoft recently announced general availability of eProcurement 2.0. The latest release touts multi-language and multi-currency capabilities powered by XML and wrapped in an easy-to-use interface.

KNOWLEDGE FUSION IN UG: peoplesoft, e-procurement, b2b, peoplesoft eprocurement, PeopleSoft e-business application , B2B trading exchanges, multi-organization functionality, Commerce One Global Trading Web, PeopleSoft solution, PeopleSoft Supply Chain Management , PeopleSoft enterprise systems .
5/18/2000

Testability in the NGN
End-to-end performance monitoring on signaling and bearer links, and on inter-networking between service and transport provider domains, are the most complicated and necessary areas of a new management networks paradigm. The testability of next-generation networks (NGNs) and their components should thus be addressed in the context of the performance and fault management functional areas of the telecommunication management network (TMN).

KNOWLEDGE FUSION IN UG:
7/21/2006 2:46:00 PM

E-CRM in Your Enterprise
In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity, owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service, and you’ll find it a challenge to attract, serve, and retain your customers. So how can you transition intelligently to the e-customer relationship management (CRM) model today?

KNOWLEDGE FUSION IN UG:
8/5/2008 3:04:00 PM

Yahoo! Goes Mobile in Greece
The offering is available only in English, which may prove to be a major deterrent to a large percentage of OTE’s clients. Initial wireless services will include the typical industry set of features, e-mail, stock quotes and news.

KNOWLEDGE FUSION IN UG: mobile applications, mobile billing, mobile internet, business mobile phones, mobile wireless, 3g mobiles, wireless internet, 3g mobile phones, mobile broadband wireless, 3g mobile phone, fixed broadband wireless, business mobile phone, mobile billing solution, broadband wireless access, 3g mobile, broadband wireless, wireless network solution, wireless technology, wireless networks, wireless network, wireless.
8/18/2000

NEC Pulls Packard Bell PCs in US
Japan's NEC Corp. plans a restructuring of its U.S. Packard Bell NEC unit that will result in layoffs of about 80 percent of the unit's staff, the departure of senior management and its withdrawal from the U.S. retail personal-computer market.

KNOWLEDGE FUSION IN UG: packard bell upgrade, packard bell ram, packard bell memory, packard bell ram upgrade, packard bell nec, packard bell memory upgrade, lap top battery, lap top batteries, compaq laptop batteries, replacement laptop batteries, notebook battery, lenovo laptop battery, acer laptop batteries, compaq laptop battery, acer laptop battery, packard bell netbook, toshiba laptop battery, laptop battery, packard bell battery.
11/10/1999


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