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Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company
Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and

knowledge garden jde  around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy. Read More...
Product Lifecycle Management (PLM)
This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development...
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Documents related to » knowledge garden jde


10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

knowledge garden jde  Principles for Knowledge Management Success 10 Principles for Knowledge Management Success If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Comprehensive analytics provide the insights needed for assessing agent performance, continuously improving the customer experience, and making a solid business case for knowledge management . Source : Consona Resources Related to 10 Principles for Knowledge Management Success : Knowledge Read More...
Lean Knowledge Work
The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are

knowledge garden jde  Knowledge Work The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do about it. Read More...
Quote-to-order: The Major Players in the Manufacturing Arena
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The

knowledge garden jde  of Quote-to-order Applications . Knowledge Management Comes to the Aid of Engineer-to-order Manufacturers The latest generation of Q2O systems goes a step further by using knowledge-based software to reduce the dependence on highly skilled experts. Non-programmers can now capture necessary knowledge with intuitive visual tools (for example, drag-and-drop, rather than by pesky programming languages such as Lisp or Prolog). Since the ability to harness a company's intellectual property and know-how is key Read More...
TEC Certified AuraPortal Enriches TEC’s Business Process Management Knowledge Base
TEC is pleased to announce that AuraPortal’s business process management (BPM) solution has recently been certified and joins the ranks of TEC certified BPM

knowledge garden jde  TEC’s Business Process Management Knowledge Base TEC is pleased to announce that AuraPortal’s business process management (BPM) solution has recently been certified and joins the ranks of TEC certified BPM systems.You can see TEC's complete profile for AuraPortal here . To obtain TEC certification, AuraPortal completed TEC’s detailed research questionnaire and went through a formal comprehensive product demonstration with TEC analysts. This demo provided TEC with a first-hand look at the Read More...
DynaFlow Modeling & Workflow Solutions
DynaFlow Modeling and Workflow Solutions Inc., founded in 1997, focusses on the domains of enterprise modeling, workflow management, and knowledge management

knowledge garden jde  modeling, workflow management, and knowledge management, in relation to business re-engineering initiatives and ERP implementations. DynaFlow's mission is to support total process management solutions such as Baan-DEM, target enterprise methodology, and its own EZ-Process product suite. Additionallly, DynaFlow focusses on modeling with respect to projects related to ERP, B2B and B2C, and ISO. DynaFlow is based in Quebec, Canada. Read More...
KnowledgeWorker
KnowledgeWorker@ is an enterprise content management (ECM) solution designed for the mid-market. Accessible via a web browser or MS Office and Outlook

knowledge garden jde  KnowledgeWorker® is an enterprise content management (ECM) solution designed for the mid-market. Accessible via a web browser or MS Office and Outlook, KnowledgeWorker® will give any organization the ability to capture, classify, index, reuse, workflow, publish, collaborate, and archive any information or digital asset. It provides a central repository with a document and records management (EDRMS) system to create and store information in any file format; an e-mail management system to Read More...
Moxie Software: Handling “Big Knowledge”
As NASA's space shuttle program comes to an end and several baby boomers retire,  it can be unsettling to realize that the knowledge that sent the first man to

knowledge garden jde  to realize that the knowledge that sent the first man to the moon might be lost forever . But this scenario is occurring quietly all over corporate America. As boomers—one third of America's workforce—are entering their golden years,  millions of dollars' worth of irreplaceable knowledge will be stepping aside every year. Corporations not only can stave off this knowledge exodus, but also can hasten a knowledge influx and guarantee that knowledge will never again be static or localized to a few Read More...
Enterprise Intelligence Tools Tame Business Knowledge Glut
Skila, Inc. is applying advanced eKnowedge tools to the pharmaceutical, biotechnology, and medical device industries. It’s the kind of offering every knowledge

knowledge garden jde  Intelligence Tools Tame Business Knowledge Glut Enterprise Intelligence Tools Tame Business Knowledge Glut D. Geller - October 6, 2000 Event Summary Skila, Inc. wants to solve some of the problems of the Information Age. The biggest problem, after the glare on your screen, is that there's too much information to wade through. Industry studies claim that there are 2 million new pages of information made available on the Web every day, with more than 50,000 new websites becoming available each week. Read More...
Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers
The clock is ticking for Canadian manufacturers to come up with a solution to the ongoing loss of knowledge capital. Natural employee attrition, such as

knowledge garden jde  the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers TEC's solutions, which include research comparison reports selection tools consulting services are driven by its powerful analysis engine, eBestMatch.TEC knowledge management strategies designed to help manufacturers stem the loss of organizational knowledge capital. Source: Technology Evaluation Centers Resources Related to Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers : Knowledge Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

knowledge garden jde  Service Resolution Management . Knowledge management (KM) is at the core of integrating CRM and SRM. KM software aims at helping to unlock the power of a company's knowledge to improve efficiency, competency, and profitability. It does so by providing an environment in which companies can, more quickly and cost-effectively, create a company-wide knowledge base to store and index documents and to more accurately search for the answers to user questions. Currently, the key trends in KM tools enable Read More...
iScala: Discrete Manufacturing (ERP) Competitor Analysis Report
The discrete enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non

knowledge garden jde  enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non-manufacturing industries. Research vendors that support a range of functionality for production planning, shop floor control, and product costing. The knowledge base also provides information on financials, human resources, and other enterprise management modules. Read More...
SAP ERP: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

knowledge garden jde  Report This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More...
Mastering SAP CRM Sales: Turn Insights into Action
Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and

knowledge garden jde  Turn Insights into Action Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales. Read More...
BI360: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

knowledge garden jde  This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis. Read More...

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