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Documents related to » Knowledge Island


Knowledge Based Selections
Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.

KNOWLEDGE ISLAND: Knowledge Based Selections Knowledge Based Selections Ben Spencer and John Diezemann - March 14, 2001 Read Comments J. Diezemann, B. Spencer & J. Dowling - March 14, 2001 Executive Summary   Performing a selection for a technology product requires a company to marry a myriad of internal business requirements, both present and future, with a myriad of vendor attributes that relate to both products performance as well as the ability to effectively provide long-term value to clients. In order to truly reach
3/14/2001

10 Principles for Knowledge Management Success
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management Success. Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With these ten basic principles, your organization can learn how.

KNOWLEDGE ISLAND: 10 Principles for Knowledge Management Success 10 Principles for Knowledge Management Success Source: Aptean Document Type: White Paper Description: Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With
9/5/2007 4:02:00 PM

Lean Knowledge Work
The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do about it.

KNOWLEDGE ISLAND: Lean Knowledge Work Lean Knowledge Work Source: Wipro Technologies Document Type: White Paper Description: The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do
10/14/2011 2:42:00 AM

The Power of Knowledge -- Knowledge is Power (Part 2) » The TEC Blog
The Power of Knowledge -- Knowledge is Power (Part 2) » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn

KNOWLEDGE ISLAND: CRM, kaidara, natural language, SCM, search, service knowledge management, servigistics, servigistics ssm, skm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-01-2009

Lotus Positions to Save Big Business
Lotus announced plans to produce knowledge management software that will help larger businesses become more competitive with smaller ones in the E-commerce marketplace.

KNOWLEDGE ISLAND: will serve as a knowledge manager for a company s Intranet, or for the Internet. Nicknamed Raven the product will provide a portal from which users can find information and applications on a given subject, locate experts on a particular subject, and organize tasks and projects. The announcement, made at Lotus LotusWorld trade show by Lotus President and CEO Joseph Papows, did not specify a release date or give details about product functionality. Market Impact There s no arguing with Papows
10/26/1999

Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related To Voice Self-Service and Customer Interactions. Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

KNOWLEDGE ISLAND: Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions Source: RightNow Technologies Document Type: White Paper Description: Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on
3/10/2006 11:10:00 AM

iSoft


KNOWLEDGE ISLAND: Founded in 1998, iSoft, based on its knowledge of the aviation and defense industry began building a best-of-breed product to handle the intricacies of complex assets, operating in complex environments.

Wishlist Corporation


KNOWLEDGE ISLAND: Wishlist Corporation designs and implements computing systems that optimise business processes, and help leverage corporate knowledge into a competitive advantage.

SumTotal Complete Talent Management


KNOWLEDGE ISLAND: SumTotal Complete Talent Management of learning, performance, and talent management applications enables companies to identify knowledge and competency gaps across their entire value chain, giving users a strong chain with no weak links–and making them ready for business.

A Case Study and Tutorial in Using IT Knowledge Based ToolsPart 1: Decision Support Discussion
In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

KNOWLEDGE ISLAND: Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion E. Robins - May 30, 2001 Read Comments A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion E. Robins - May 30, 2001 Executive Summary    Most business managers, whether vendors, vendor clients or implementers, are unaware of the fundamental capabilities that knowledge based decision
5/30/2001

Best Practices for Secure Desktop-based Information Search in the Enterprise
Knowledge workers by the millions are leveraging desktop search (DTS) tools. However, with change comes risk, and failing to proactively establish policies and lock down a centrally managed DTS solution can result in significant civil and criminal liabilities. But by following a few basic principles, companies can realize the full benefits of this new technology, while enhancing their information security.

KNOWLEDGE ISLAND: Type: White Paper Description: Knowledge workers by the millions are leveraging desktop search (DTS) tools. However, with change comes risk, and failing to proactively establish policies and lock down a centrally managed DTS solution can result in significant civil and criminal liabilities. But by following a few basic principles, companies can realize the full benefits of this new technology, while enhancing their information security. Best Practices for Secure Desktop-based Information Search in the
12/15/2006 9:14:00 AM


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