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Documents related to » knowledge management role in customer relationship management


Quality Management
Quality Management. Search for White Papers and Other Software Related to Quality Management. In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not always easy. For success, quality awareness must begin at the conception of the product and continue throughout the various stages of its development. To improve in this area, many manufacturers are now adopting the total quality management (TQM) approach.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: Quality Management Quality Management Source: 3i Infotech Document Type: White Paper Description: In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not always easy. For success, quality awareness must begin at the conception of the product and continue throughout the various stages of its development. To improve in this area, many manufacturers are now adopting the total quality management
7/3/2007 1:15:00 PM

Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: knowledge, gut feelings, and knowledge of the levels of risk. Computer applications that feed business decisions do not think and do not have knowledge. Rather, they apply the kind of logic needed, for example, to compare .001 to .0001. They cannot do what the human brain can do, and that is think. Humans make the final business decisions, not machines. Some ERP applications have better financial capabilities than others; they have financials which include analytical applications that go beyond the
8/13/2008

Business Community Management
Business Community Management. Reports and Other Computer Software to Use In Your Dynamic System Related to a Business Community Management. To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats, automating your supply chain is essential. Business community management (BCM) integrates the technology, business processes, and communication of the entire trading community to create end-to-end supply chain visibility. Learn how to use BCM for your enterprise.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: Business Community Management Business Community Management Source: Inovis Document Type: White Paper Description: To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats, automating your supply chain is essential. Business community management (BCM) integrates the technology, business processes, and communication of the entire trading community to create end-to-end supply chain visibility. Learn how to
11/12/2007 4:11:00 PM

Mistakes in Performance Management
Mistakes in Performance Management. Get IT Information and Other Solutions Associated with Mistakes in Performance Management. Performance reviews are typically based on the definition of what an employee was originally hired to do. However, appraisal systems fail to address the fact that jobs change as the business environment evolves. Performance management systems should thus deal with critical focus areas rather than basic functions. Appraisal without these objectives in mind risks being a total waste of time.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: Mistakes in Performance Management Mistakes in Performance Management Source: PeopleStreme Document Type: White Paper Description: Performance reviews are typically based on the definition of what an employee was originally hired to do. However, appraisal systems fail to address the fact that jobs change as the business environment evolves. Performance management systems should thus deal with critical focus areas rather than basic functions. Appraisal without these objectives in mind risks being a total
12/13/2006 9:20:00 AM

How Project Management Can Help Manufacturers » The TEC Blog
area of project management knowledge and application of methods. As the term suggests, there should be “horizontals” and “verticals,” as in a matrix. Let’s say there are traditional functional or department managers, and at the same time there are product managers assigned for for the development and management of particular products or product families. The functional chain of “purchasing, planning, manufacturing, packaging, and shipping” will be our “horizontals”, and product managers

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: ERP, Manufacturing, matrix structure, project management methodology, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-05-2009

Supplier Logistics Management (SLM)Part 2
Supplier Logistics Management (SLM) offers the opportunity for considerable improvement in efficiency as well as cost reductions. SLM enables companies and their suppliers to successfully synchronize information.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: Supplier Logistics Management (SLM) Part 2 Supplier Logistics Management (SLM) Part 2 Todd Buelow - January 23, 2002 Read Comments Executive Summary SUPPLIER LOGISTICS MANAGEMENT The Next Strategic Layer of Competitive Advantage Supply chain executives are in the hot seat given the flat economy and a slowdown in revenue growth. They are challenged by senior executives to find new and innovative ways to reduce cost, while still meeting customer needs. However, in today s customer-centric environment,
1/23/2002

IFS Wins in Field Service Management » The TEC Blog
IFS Wins in Field Service Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: Portfolio Management Portfolio Management Source: Inpaqt Group Document Type: White Paper Description: Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n
12/21/2010 10:55:00 AM

The Underbelly of Software Project Management Tools
The Underbelly of Software Project Management Tools. Download Free Tools Research Reports Linked To the Software Project Management Tools Project management tools for software development should include a broad range of functionality. Project teams must be able to estimate the scope and duration of each project, divide work into components and tasks; provide quality assurance; and generate detailed performance metrics. Find out how many project management solutions are missing the mark, and learn what to look for when choosing a solution of your own.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: The Underbelly of Software Project Management Tools The Underbelly of Software Project Management Tools Source: Chemuturi Consultants Document Type: White Paper Description: Project management tools for software development should include a broad range of functionality. Project teams must be able to estimate the scope and duration of each project, divide work into components and tasks; provide quality assurance; and generate detailed performance metrics. Find out how many project management solutions are
1/12/2009 10:22:00 AM

Cisco Steps into E-Mail Management
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: Cisco Steps into E-Mail Management Cisco Steps into E-Mail Management P. Hayes - January 3, 2000 Read Comments Event Summary SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management. Representing a broad
1/3/2000

mySAP® - Supply Chain Management
This document describes how SAP’s mySAP supply chain management (SCM) software can help a company transform its sequential supply chain into an adaptive supply chain network to remain competitive and successful.

KNOWLEDGE MANAGEMENT ROLE IN CUSTOMER RELATIONSHIP MANAGEMENT: mySAP® - Supply Chain Management mySAP® - Supply Chain Management Source: SAP Document Type: White Paper Description: This document describes how SAP’s mySAP supply chain management (SCM) software can help a company transform its sequential supply chain into an adaptive supply chain network to remain competitive and successful. mySAP® - Supply Chain Management style= border-width:0px; />   comments powered by Disqus Related Topics:   Enterprise Resource Planning (ERP),   Discrete Manufacturing
4/29/2005 9:33:00 AM


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