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Software Functionality Revealed in Detail
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 knowledge requirements

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM)

This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. 

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Documents related to » knowledge requirements

The Power of Knowledge -- Knowledge is Power (Part 2)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been offered by Servigistics. Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM, is designed to meet the requirements of the technical

knowledge requirements  Servigistics . Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM , is designed to meet the requirements of the technical service organizations that manage complex problem resolution. The crucial issue is that technicians, dealers, agents, partners, and customers need in-depth knowledge to solve complex problems. Diagnosing issues in these complex environments (e.g., motor vehicles, aerospace & defense [A&D], medical equipment, appliances/white Read More

An Overview of the Knowledge Based Selection Process


The TechnologyEvaluation.Com’s (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor’s tactical, strategic and qualitative measures as compared to the specific business and technology needs of our clients.

knowledge requirements  Introduction The TechnologyEvaluation.Com''s (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor''s tactical, strategic and qualitative measures as compared to the specific business and technology needs of our clients. The selection process encompasses nine process steps: Capability Assessment/Request for Information The first step in the selection process is to identify the capabilities required to support our clients'' business and translate those required Read More

Knowledge Based Selections


Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.

knowledge requirements  It leverages a pre-built knowledge base that covers: Typical User Requirements Product Technology Vendor Viability Service & Support It follows an explicit methodology that creates maximum leverage from people, process & technological tools. It has a consistent approach to evaluating Technology Providers see article Do You Know How to Evaluate Your Strategic Technology Provider? It enables the auditing of decisions through the use of scientific methods as are embedded in TEC''s ERGO 2001 selection Read More

What Do Modern Knowledge Workers Need?


In many service industries, such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These highly unstructured (dynamic or adaptive, if you will) processes where the next process step’s best action depends on the outcome of the previous step require apt human process stewards, a.k.a. “knowledge workers.” These knowledge workers,

knowledge requirements  vision of the modern knowledge worker, it is important for employers to provide the necessary tools required to work efficiently, as well as support the changing technological requirements in the workplace. For a graphic illustration of these survey results, see the infographic entitled  The Disturbing Truth about the Modern Worker . Read More

Facing A Selection? Try A Knowledge-Based Matchmaker Part 2: A Timesaving Solution


Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided a certain set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating game'. An RFP/RFI selection process can streamline the initial phase of an ERP selection process while addressing many of the buyer's vital questions.

knowledge requirements  21 vendors in the Knowledge Base rank, given their profile (business requirements and the accompanying priorities). Accessing TEC''s ERP Knowledge Base The list of vendors currently present in TEC''s Discrete Manufacturing ERP Knowledge Base ( see it in action) includes: Vendor Application Suite Adonix X3 Baan iBaan Epicor Vantage Frontstep SyteLine Glovia Glovia.com IFS IFS Applications InterBiz PRMS J.D. Edwards OneWorld Lilly Software Associates VISUAL Made2Manage M2M Enterprise Business System Read More

POLL: What Are Your FSM Requirements?


TEC is developing a new market survey report on field service management (FSM), and we would like to hear your thoughts on FSM solutions. Your responses to the following six questions will help us reveal the market trends in the needs of real-world organizations that are automating their field service activities. {democracy:83}{democracy:84}{democracy:85}{democracy:86}{democracy:87

knowledge requirements   Read More

Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support


Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these

knowledge requirements  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More

Nationwide Rollout Internal Resource Requirements


Nationwide and global multi-site technology rollouts require internal resources beyond just a single point of contact. By understanding the dynamics and configurations of a deployment company’s internal resources, you can be sure that you are getting the most efficient and cost-effective system of methodologies for your project. Get the critical information you need to evaluate a technology rollout company effectively and ensure that you are getting the most efficient and cost-effective implementation system for your technology deployment projects.

knowledge requirements  Rollout Internal Resource Requirements Nationwide and global multi-site technology rollouts require internal resources beyond just a single point of contact. By understanding the dynamics and configurations of a deployment company’s internal resources, you can be sure that you are getting the most efficient and cost-effective system of methodologies for your project. Get the critical information you need to evaluate a technology rollout company effectively and ensure that you are getting the Read More

KnowledgeWorker


KnowledgeWorker® is an enterprise content management (ECM) solution designed for the mid-market. Accessible via a web browser or MS Office and Outlook, KnowledgeWorker® will give any organization the ability to capture, classify, index, reuse, workflow, publish, collaborate, and archive any information or digital asset. It provides a central repository with a document and records management (EDRMS) system to create and store information in any file format; an e-mail management system to “black box” record and archive all e-mail content; a powerful search and classification engine to find information based on content, attributes or catalogued information; project collaboration to share information, news and tasks with team members; a workflow engine to automate business processes and to move information intelligently around an organization and XML publishing to allow content to be published to intranets, extranets, portals, and web sites.  

knowledge requirements  KnowledgeWorker® is an enterprise content management (ECM) solution designed for the mid-market. Accessible via a web browser or MS Office and Outlook, KnowledgeWorker® will give any organization the ability to capture, classify, index, reuse, workflow, publish, collaborate, and archive any information or digital asset. It provides a central repository with a document and records management (EDRMS) system to create and store information in any file format; an e-mail management system to Read More

Key Tenets of World-class Search and Knowledge Management for Customer Service


The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start?

knowledge requirements  of World-class Search and Knowledge Management for Customer Service The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start? Read More

Can You Really Support Business Continuity Requirements? Intelligent N+X Redundancy, Placement Affinities, & Future Proofing in the Virtualized Data Center


Enterprises and service providers are challenged to ensure they have enough compute capacity in their virtualized data centers to support business continuity requirements, while not overprovisioning infrastructure capacity. Learn about the challenges introduced by affinity rules and how to manage them, and how “what-if” hypotheticals can help you plan for, or avoid, future capacity scenarios.

knowledge requirements  capacity planning, capacity management processes, capacity management strategy, virtualized data centers, business continuity requirements, N+X redundancy, affinity rules Read More

Analysis of HP and Notable Solutions Inc. decision to Integrate Paper Documents Into Microsoft Knowledge Management and Messaging Applications


System integration is relatively painless due to the 9100c's ability to connect to the network with a HP Jet Direct card and a simplified installation user interface.

knowledge requirements  Paper Documents Into Microsoft Knowledge Management and Messaging Applications Event Summary PALO ALTO, Calif.--(BUSINESS WIRE)--Feb. 1, 2000--Hewlett-Packard Company and Notable Solutions Inc. (NSi) today announced new software for the HP Digital Sender. NSi''s Address Book Manager Synchronizer (ABMsync) will facilitate integration between the HP 9100C Digital Sender and the Microsoft Exchange and Outlook platforms. NSi''s AutoStore is an application that will allow customers to easily send fully indexed Read More

Analyst Reports: Pricing and Requirements Profile


TEC’s Pricing and Requirements Profile report gives you an idea of what your company can expect to pay for a particular type of enterprise software solution. Think of it as a custom buyer’s guide, developed specifically for your organization.

knowledge requirements  Reports: Pricing and Requirements Profile TEC’s Pricing and Requirements Profile report gives you an idea of what your company can expect to pay for a particular type of enterprise software solution. Think of it as a custom buyer’s guide, developed specifically for your organization. Read More

Meridian Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report


The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

knowledge requirements  Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More

End-to-end Encryption Security Requirements


The Secure POS Vendors Alliance (SPVA) commissioned the End-to-end Security workgroup to provide clear guidelines on the application of encryption technology to payment card data used for retail financial transactions. This document addresses encrypting payment card data in tamper-resistant security modules.

knowledge requirements  to-end Encryption Security Requirements The Secure POS Vendors Alliance (SPVA) commissioned the End-to-end Security workgroup to provide clear guidelines on the application of encryption technology to payment card data used for retail financial transactions. This document addresses encrypting payment card data in tamper-resistant security modules. Read More