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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 knowledgeable about wine


“Act Vertical” vs. “Go Extinct” Retailers - Part 2
Part 1 of this blog series set the historical background for the supply chain management (SCM) evolution and presented the advantages and shortcomings of

knowledgeable about wine  consumers are--not just more knowledgeable. For example, outdoor gear retailer Recreational Equipment Inc. (REI ) hires associates who love the outdoors. When the consumer looks for the right sleeping bag or tent at REI, store employees can speak from personal experience about what he/she will need. By hiring employees who share consumers’ product passions, retailers that act vertical use their stores to create strong relationships. They ensure their salespeople are part of the consumer’s “community

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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Challenges of the Future: The Rebirth of Small Independent Retail in America


By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than $2.5 million (USD), and more than 98 percent have fewer than 100 employees. To compete, small businesses need to be innovative, and understand both personalization and value, and how to execute best practices to build success.

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About CustomerFirst


CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer.

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What In-home Service Providers Need to Know About Screening Their Field Employees


Armed with the information provided in this white paper from HireRight about the risks of inadequate employee vetting and the benefits provided by background screenings, in-home service companies can take steps to better ensure the safety of their customers, employees, and property. Background screening—in partnership with a trustworthy background check agency—is a solid investment in your company’s success. Read more.

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The Truth About Supply Chain Visibility


That's just one of the key realities you'll learn about in the white paper achieving supply chain visibility: there is more than meets the eye.

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It’s About Time “Legal” Got Involved


On May 16th, a press release surfaced describing a new ASP (Application Service Provider) serving the legal industry. Trouble is, the new company’s website lacks fundamental information… Like who they are.

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Top 5 Reasons ERP Implementations Fail and What You Can Do about It


Somewhat surprisingly, it is generally agreed upon in the enterprise resource planning (ERP) consulting community that failures are rarely caused by the software. Yes, it’s true. Most of the packages on the market today actually do what the vendor claims. Ultimately, what this means is most of the problems that come with an ERP install can be summed up in one word: People. Read this white paper to find out more.

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Consona’s CEO Clearing the Air (about Compiere) - Part 2


Part 1 of this blog series talked about Consona Corporation’s recent acquisition of leading open source and cloud computing enterprise resource planning (ERP) provider Compiere. After reading a slew of speculative blog posts (including the one from TEC’s free and open source [FOSS] buff and advocate Josh Chalifour), I had an incisive briefing with Consona’s CEO Jeff Tognoni, to

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10 Reasons You Should Care about Software Mergers & Acquisitions


Like it or not, the enterprise software industry shifts constantly as vendors merge or acquire one another. But how does it affect you? Here are ten reasons. 1) Acquisitions can wreak havoc if you’re in the middle of an implementation Does your ERP system provider have your concerns at heart during the vital implementation phase? Is it responding to your questions? Is your implementation on

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6 Reasons Why You Should Care About B2B Integration Technology


What does it matter if your IT department uses FTP, SOAP, REST, or AS/2? How does an ESB impact the business? What s all this talk about SOA? Even the most tech-savvy of supply chain executives can be overwhelmed by the alphabet soup used to integrate business processes. So why should you care? Here’s six reasons.

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Saba Software: All about People (Cloud) - Part 1


The 2011 Enterprise 2.0 conference’s expo floor in Boston in late June featured many of the “usual suspects,” such as Microsoft, IBM, Oracle, Adobe, SuccessFactors, Jive Software, SocialText, OpenText, Yammer, and Cisco Systems, to name only a few well-established providers (in addition to the plethora of innovative startup companies that one could encounter there). There were also some notable

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