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CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

knowledgeable definitions  sales force to be knowledgeable about your product line and specify the right product at the right price. Similar to its impact on the sales force, this tool should increase win and loss ratios. Marketing Campaign Management . This application helps the marketing organization to improve the targeting and design of campaigns to enhance the ratio of response rate to the marketing dollars required to generate that response. The response rate should be correlated to revenue generation or profit contribution Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » knowledgeable definitions


Top 10 Risks to a Configuration Project and How to Avoid Them
Companies producing and selling complex and configured products can achieve a major competitive edge by successfully implementing product configurator software

knowledgeable definitions  are customers sophisticated and knowledgeable about what they need in a customized product? What will be most effective for customers using the configurator software: feature/option selection? - a needs analysis approach? - or combinations of both? - in a guided selling mode? What are the customer's delivery expectations? Define and decide on the important factors in product family and model development, considering the customer level of product knowledge/expertise, product complexity and anticipated Read More...
Can Software Help Employees Enjoy their Workday (more)? - Part 2


knowledgeable definitions  data persistence  layer where knowledgeable developers can change and add whatever they want, but the original relationships between objects remain intact (see figure 1). Object-oriented databases have been around for a long time, but previously they couldn't be used for commercial systems because they were dog-slow. But with in-memory capabilities, though, it becomes possible to use one. To be fair, the aforementioned OMS is a Java kernel that runs as an  Apache Tomcat  process, entirely in-memory. Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

knowledgeable definitions  world-s largest and most knowledgeable ITIL/ITSM certified workforces. HP has more than 3,000 customer companies using HP software to automate and orchestrate key ITIL v3 processes. HP has trained more than 80,000 professionals in ITIL, ITSM and HP Software management applications. HP has more than 80 education centers worldwide that are authorized ITIL examination centers. HP has been actively involved in writing and reviewing ITIL publications, including providing authorship of ITIL v3 books and Read More...
SouthWare Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview
SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true business management system

knowledgeable definitions  WebView : Resellers or knowledgeable users can create a complete browser'-based accounting and business management system with hyperlinks to call SouthWare programs and objects. Handheld Device Access : Through its NetLink technology, SouthWare gives users access to system data and processes using handheld devices. Specific support has been provided for customer account management, a service technician portal, TaskWise task management, lookup contact information, executive review portal, order entry, Read More...
Vendor Analysis: Interliant's Security Vulnerability Assessment
A security vulnerability assessment service is a risk management process. Interliant's security vulnerability assessment service enables its clients to

knowledgeable definitions  thorough job. As well, knowledgeable security staff resources are required, and it may not make sense from a cost perspective for some companies to have a person dedicated for this task alone. Finding knowledgeable security employees is difficult, and, once found, they are expensive to keep on board. Leveraging the skills and resources from Interliant shows that an organization is taking steps to improve its security posture, and safeguard their customer data and networks. Most of the vendors offering Read More...
Metadata Standards in the Marketplace - Why Do I Care? (And Where Does Godzilla Fit In?)
Metadata (“data about data”) is essential for data warehousing. Metadata standards allow different products to interact. Without standards, different vendors

knowledgeable definitions  Standards in the Marketplace - Why Do I Care? (And Where Does Godzilla Fit In?) Metadata Standards in the Marketplace - Why Do I Care? (And Where Does Godzilla Fit In?) M. Reed and D. Geller - May 16, 2000 Overview Metadata ( data about data ) is essential for data warehousing. In order to populate a database, extract data, or run a report, more is required than simply raw data. The tools involved must also understand the context, or meaning, of the data. This is one of the purposes of metadata. Read More...
IFS Continues Its Reinvention Through Pruning Part Two: Background, Challenges, and Response
IFS could be an object case of how a great product (in terms of functionality scope and technological foundation) and knowledgeable employees are only part of

knowledgeable definitions  and technological foundation) and knowledgeable employees are only part of the wholesale success in the finicky enterprise resource planning (ERP) market. Namely, back in 1994, IFS began a development project to transfer its flagship IFS Applications suite to object-oriented technology, which was completed in 1997, with the launch of the IFS Applications 1998 product suite. The IFS' business concept has since been to increase the freedom of action and competitiveness of user companies by enabling Read More...
Managing Trees versus Managing Grass
Within the product lifecycle management (PLM) arena, there is a category of solutions with a very specific industry focus: fashion and retail PLM solutions. For

knowledgeable definitions   Read More...
Project Management Communication: Part 3 of 3
In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to

knowledgeable definitions  available to staff a knowledgeable project team. • Projects are delayed due to insufficient resources. • The status of projects is constantly changing from “active” to “on-hold,” to “inactive,” and back again to“active.” • Individual departments are unenthusiastic and uncooperative, and generally lack commitment to projects. How PPM Benefits Your Organization Project managers, by virtue of their ability to continually benchmark deliverables and to identify and anticipate resource Read More...
Five Things to Understand About Your Nexus Footprint
The complexities and fluidities of sales tax nexus can be overwhelming and require the constant attention of a tax expert to navigate, but most small to medium

knowledgeable definitions  Things to Understand About Your Nexus Footprint The Sabrix Nexus Determination Services Include: Review of your sales tax nexus report with Sabrix tax experts to provide your organization with an understanding of the report findings. Source : Sabrix Resources Related to Five Things to Understand About Your Nexus Footprint : Sales tax (Wikipedia) Five Things to Understand About Your Nexus Footprint Sales Tax Nexus is also known as : Charge Sales Tax , General Sales Tax , Income Tax Rate , Nexus Sales Read More...
Business Intelligence Status Report: Recommendations
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope to accomplish by accessing this

knowledgeable definitions  Intelligence Status Report: Recommendations Recommendations for End Users Vendors are retooling themselves to meeting the demand for accurate business intelligence (BI) solutions. Acquisitions and strategic partnerships appear to be the most popular way for vendors to jockey for the top position in this growing market. The following are the issues that customers should investigate if their enterprise applications vendor follows the strategy of partnering with a boutique vendor like Vanguard or Read More...
Agricultural Commodity Trading - Quite a Different Business
The Business of Agriculture Commodity Trading Recently, I had the opportunity to take a detailed look at the agriculture commodity trading and risk

knowledgeable definitions  Commodity Trading - Quite a Different Business The Business of Agriculture Commodity Trading Recently, I had the opportunity to take a detailed look at the agriculture commodity trading and risk management industry after being involved in a project. In this article I will share some considerations on agricultural products trading specialties and software that supports it. While I have experience dealing with the securities market—which is sometimes classified as the commodities trading Read More...
UNIT4, SYSPRO, and Software Consumerization
With UNIT4's announcement that it will launch 35 role-based and fast-deployment BI apps via a pay-for-use subscription model, as well as SYSPRO’s announcement

knowledgeable definitions  SYSPRO, and Software Consumerization With UNIT4's announcement that it will launch 35 role-based and fast-deployment BI apps via a pay-for-use subscription model, as well as SYSPRO’s announcement of its new Business Software App Store , the idea of consumerization of software comes to mind, again … Definitions of consumerization vary, but a common theme is that technological innovation in the consumer market is driving major changes in IT for businesses, governments, and other large Read More...
Informatica Powers Siebel’s New eBusiness Analytics
Siebel Systems is incorporating Informatica’s data integration platform into Siebel eBusiness Analytics 2000.3. The vendors hope to use the integrated product

knowledgeable definitions   Read More...

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