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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 knowledgeable definitions


CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

knowledgeable definitions  sales force to be knowledgeable about your product line and specify the right product at the right price. Similar to its impact on the sales force, this tool should increase win and loss ratios. Marketing Campaign Management . This application helps the marketing organization to improve the targeting and design of campaigns to enhance the ratio of response rate to the marketing dollars required to generate that response. The response rate should be correlated to revenue generation or profit contribution

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

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In Search of Clarity: Unraveling the Complexities of Executive Decision Making


Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. But enormous growth in a company’s size and operations adds complexity to decision-making processes. Learn about the five ingredients of good decision making, according to the responses of 154 executives in a global survey.

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SouthWare Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview


SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true business management system (accounting + exception management + task management), and for that reason alone it should receive serious consideration.

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Agricultural Commodity Trading - Quite a Different Business


The Business of Agriculture Commodity Trading Recently, I had the opportunity to take a detailed look at the agriculture commodity trading and risk management industry after being involved in a project. In this article I will share some considerations on agricultural products trading specialties and software that supports it. While I have experience dealing with the securities market—which

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Faronics Anti-executable Compared to Limited (Restrictive) Users and Group Policies


Many organizations use limited (restricted) users and system policies and group policies to ensure users cannot access certain areas of the computer or install most off-the-shelf software. However, these approaches require the network administrator to be very knowledgeable, and to spend large amounts of time setting and maintaining the policies. The alternative: a whitelist-based security solution.

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ERP: Origins, Developments, and Trends


ERP first developed as a form of inventory control and later grew to link disparate bodies of information together from across the enterprise. Now, ERP enhancements include SCM, CRM, and e-commerce features, just to name a few. However, where is this technology going? What does it mean now?

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The Perfect Order--Inside-Out or Outside-In?


The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined from an internal point of view or from a customer point of view . . . inside-out or outside-in?

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Talent (Human Capital) Management and Sports? Sign Me Up, Please! - Part 2


Part 1 of this blog post introduced some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital management (HCM). This skepticism lingers in spite of the many indicators of the usefulness of these concepts in mitigating some imminent global workforce challenges, which were outlined in Part 1. Accommodating "Generation Y" Let us not

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Integrated EAM for Hotels: An Overview


According to a recent NYT article, the hotel industry saw record revenue last year reaching $138 billion, growing $28 billion from the previous year. In response, hotels increased rates and major chains like Hyatt and Marriott began planning new hotels. While the recent subprime crisis, low US dollar, and high gas prices have caused these chains to scale back new developments, they have not

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