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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 knowledgebase comparison


RTI's CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

knowledgebase comparison  incident, and query the knowledgebase to search for a resolution. RTI also offers an Inventory Management module that helps companies in tracking and analyzing information about equipments, contract management, and equipment history. CRM implementations over the past few years have generally not had a great hit in terms of success rates. Businesses that did not spend sufficient time in planning and customizing their application to fit their special environment still struggle with return on investment.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » knowledgebase comparison

Moxie Software-Promoting Social and Multichannel Customer Service


Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on

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Through Knowledge Base Technology Selections Deliver Value


A major consulting firm recently unveiled an E-Procurement selection tool that helps its clients select technologies that enable their business objectives. The tool combines the consulting firm’s knowledge of various E-Procurement solutions with TEC’s decision support technologies.

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CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

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TCO Comparison: Kerio MailServer versus Microsoft Exchange


Small to medium businesses (SMBs) that want to improve e-mail and collaboration efficiency need to assess the total cost of ownership (TCO) of potential e-mail solutions. This study identifies three key considerations for calculating the TCO of Microsoft Exchange, and then compares the TCO of Kerio MailServer to Exchange 2007, Windows Small Business Server (SBS) or Essential Business Server (EBS), and Hosted Exchange.

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Comparison of ERP and CRM Markets' Life cycle Snapshots


Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and have long been trying to expand their product offering in tune with the ever-changing trends and requirements of the new collaborative economy. The need for providing a full, comprehensive CRM suite rather than an individual solution or a bundle of point solutions for each distinct CRM area remains firm, and will urge further market consolidation.

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A Quantitative Comparison of High Efficiency AC vs. DC Power Distribution for Data Centers


This paper presents a detailed quantitative efficiency comparison between the most efficient DC and AC power distribution methods, including an analysis of the effects of power distribution efficiency on the cooling power requirement and on total electrical consumption. The latest high efficiency AC and DC power distribution architectures are shown to have virtually the same efficiency, suggesting that a move to a DC-based architecture is unwarranted on the basis of efficiency.

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Enterprise Unified Communications Comparison Guide


This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and breaks down the basic pricing, messaging and conferencing features, and the telephony and mobile features you need to make an informed buying decision.

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Phone System Comparison Chart


This Phone System Comparison Chart compares over 74 phone systems by 34 brands for small to big businesses. This chart also compares private branch exchange (PBX) and business voice over Internet protocol (VoIP) systems to help you make an educated comparison of your options. This analysis is presented in an Excel spreadsheet so you can add information to suit your analysis and presentation needs.

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Next-generation Tool for Software Comparison Hits the Web


TEC has just released the second generation of its flagship software comparison tool, eBestMatch, which allows users to compare enterprise software side-by-side, down to the minutest level of detail. This version (see below to find out how to snag a free trial) provides immediate user responsiveness, giving you the feeling you’re leveraging a slick desktop app rather than a Web page.

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Thank You for Your Interest in Our HCM Buyer's Guide


Human capital management comparison. Talent management comparison. You'll get the results immediately including a detailed report with charts showing how all three solutions stack up.

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