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Documents related to » kpi customer services


AGPL v3 Touches Web Services » The TEC Blog
AGPL v3 Touches Web Services » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

KPI CUSTOMER SERVICES: AGPL, innovation, soa, web 2.0, web based service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-11-2007

Advisory Services
TEC's Advisory Services are designed to supplement your selection project with on-site support and guidance from our software selection experts.

KPI CUSTOMER SERVICES:
10/26/2009 3:31:00 PM

IT Services E-Procurement
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

KPI CUSTOMER SERVICES: procurement, supply chain, reverse auction software, supplier management software, procurement companies, purchasing software, purchase order software, e procurement software, requisition software, purchase order system, online purchasing software, procurement software, eprocurement solutions, spend management, procurement services, supply chain outsourcing, procurement service providers, procurement service, procurement service provider, procurement services provider, supplier performance evaluation, eprocurement, procurement outsourcing, procurement strategies, supply chain collaboration, .
3/23/2001

Dell Tops in Customer Satisfaction
Compaq rises, IBM falls, but Dell remains master of the desktop domain.

KPI CUSTOMER SERVICES: Dell Tops in Customer Satisfaction Dell Tops in Customer Satisfaction C. McNulty - June 2, 2000 Read Comments C. McNulty - June 2, 2000 Event Summary HAMPTON, NH -- (May 3, 2000) Technology Business Research ( >www.tbri.com ) just completed its First Quarter 2000 Corporate IT Buying Behavior and Customer Satisfaction Study, part of a quarterly tracking service measuring corporate end-user satisfaction with desktop, Intel-based server and laptop/notebook systems vendors. This quarter s study is based on
6/2/2000

Web-site Strategy for Organizations in the Corporate Services Industry
Website Strategy for Organisations in the Corporate Services Industry. Acquire IT Reports Associated with the Corporate Services Industry. As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional marketing tools, Web-site strategy is becoming more important. Web-site strategy must focus on enhancing credibility, strengthening existing relationships, generating leads, and more. Get tips on how to create a Web-site strategy that will help you achieve these goals.

KPI CUSTOMER SERVICES: |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/10/2009 1:17:00 AM

Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming.

KPI CUSTOMER SERVICES: |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
6/7/2006 12:24:00 PM

ERP for Services Software Comparison Report
To find out, simply use TEC's ERP for services comparison reports to compare any three ERP for services solutions of your choice.

KPI CUSTOMER SERVICES: ERP for Services Software Comparison Report ERP for Services Software Comparison Report There are a lot of new dedicated ERP for services solutions on the market, and here s your chance to compare them—quickly and easily. Some of the leading solutions include Epicor for Service Enterprises, OpenAir PSA, IFS Applications, Deltek PPM and EVM products, SAP Business ByDesign, Oracle E-Business Suite, and Microsoft Dynamics AX. But which one is best for your organization? To find out, simply use TEC s ERP
2/17/2009

Sage 300 ERP 6.0 Certification Report (ERP for Services)
Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

KPI CUSTOMER SERVICES: Sage 300 ERP 6.0 Certification Report (ERP for Services) Sage 300 ERP 6.0 Certification Report (ERP for Services) Source: Technology Evaluation Centers Document Type: Certification Report Description: Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their
11/24/2011 2:10:00 PM

The 2007 Microsoft® Office System in Financial Services
This white paper highlights the key challenges facing the financial services industry, and discusses how the 2007 Microsoft® Office system can help financial institutions affect business performance with innovative and powerful enterprise capabilities that extend far beyond improving personal productivity.

KPI CUSTOMER SERVICES: |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
11/25/2008 10:39:00 AM

Yet Another Branding Debacle (This Time, It s ERP for Services)
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?

KPI CUSTOMER SERVICES: Yet Another Branding Debacle (This Time, It s ERP for Services) Yet Another Branding Debacle (This Time, It s ERP for Services) Jane Affleck - July 15, 2009 Read Comments For many software users and vendors, enterprise resource planning (ERP) systems are well-known software solutions that deal with the many facets of manufacturing. Some industry-standard classifications of ERP solution suites suggest as much: discrete, engineer-to-order, distribution, mixed-mode, and process manufacturing—each of these
7/15/2009

Oil & Gas - Global IT Services Transformation
The oil and gas industry is faced with not only the challenges of volatile prices but also the various risks from owning and operating critical infrastructures and assets. In order to overcome these issues without compromising cost efficiency, IT services within the process control domain (PCD) need to be transformed. This encompasses the outsourcing of IT services within the business-critical PCD so that the organization benefits from the best practices of wider enterprise IT. Transforming IT services within the PCD not only helps reduce costs but also helps meet the common business challenges faced by the oil and gas industry. Download this white paper to learn more now.

KPI CUSTOMER SERVICES: |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
11/14/2011 6:07:00 AM


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