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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 kpi defined


The Perfect Order--Inside-Out or Outside-In?
The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined from an internal point of view or from

kpi defined  The internal view of KPIs is defined by the company's actions not the results of those actions. The action was shipping the product on schedule; the result is the arrival of the product to the customer. Shipping on time does not always result in the product arriving on time. Other indications of customer satisfaction can be factored into KPIs. All returns and credits are indicators of customer dissatisfaction. Any invoice contested indicates customer dissatisfaction, even if the contested invoice is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » kpi defined

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization


Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits to implementing a BPM solution.

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TEC Helps Organizations with BPM Software Comparison and Selection


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Business Process Management (BPM) Evaluation Center, helping project managers, consultants and decision makers compare the most qualified BPM systems based on their own, unique priorities.

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Credit (or Blame) KANA Express for Your Next Flower Delivery


It should be every company’s job to make it easy for customers to act on their needs and desires wherever they wish to engage with the company—in a retail store, online, on their mobile device, or within their social networks. The challenge for every customer care organization is to provide reliable and memorable experiences across every service channel—consistency is critical in delivering great

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Making the Cloud Work for You


As the marketplace moves towards a less opaque and more defined cloud computing model, UK-based businesses will increasingly expect reliable, secure and cost-effective on-demand services that free employees to be more productive and more profitable, wherever they are located. These organizations have heard about the benefits but remain unsure about the “types of cloud” available to them, and about the precise timing and extent to which they should embrace opportunities presented by the cloud. Beyond convergence, the situation has become even more complicated with trends such as consumerization and the proliferation of handheld devices, plus the security threats (and remarkable new business opportunities) posed by an increasingly mobile world. Learn more.

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Transportation Management System (TMS)


Transportation Management System (TMS): The ability to manage orders, optimize loads, select the best carriers, tender shipments, manifest parcel, track their progress, and manage claims can reduce transportation costs by 10 to 30 percent. Freight Audit & Payment: By allowing experts to manage your contracts, audit your bills, allocate the charges, make the payments, and report the results, you are assured of paying the correct amount. Business Intelligence: Having the online tools to dynamically report, graph, map, trend, and model your entire operation provides the performance reporting, key performance indicator (KPI) dashboards, and insight for continuous process improvement and maximum savings. Global Consulting: With the information derived from these technologies, CTSI-Global is able to extend client savings by consulting in all key areas of interest including benchmarking, KPI management, global network design, bid preparation, and negotiations.

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Aligning Information Technology with Corporate Strategy


Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments. Tree Top's structured process of reviewing proposed IT investments will allow an enterprise to understand this alignment, and prioritize investments.

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Engeman


The Engeman® software fits the customers’ requirements through tools designed to create fields, tables, KPI’s, reports, integration with other softwares, as well as adaptation of the conceptual terminology and operating interface. The terminals access to the database is performed via Browser-Based at any platform or via client-server for local and remote network with TCP/IP. Users have access level by menus, operations, reports and fields. Its multicompany and multibranch feature allows users to create an appropriate hierarchy for the information grouping.  

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Asset Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises


Top performers optimize their assets. It’s true in any field—sports, the arts, and business. Yet in business, optimizing performance of capital assets often plays distant runner-up to the more glamorous pursuit of top-line growth. That’s not surprising, given the importance of increasing sales revenue. But it can cost you—and lead to operating surprises that are even more punishing.

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Sales Performance Management


A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of prospects, customers, and the market—and the ability to turn insight into action. The right sales force automation (SFA) system can help you determine priorities and action plans to achieve the best results with your customers—and boost your profit margins.

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