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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 kpi s bank



In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support @ maintenance (S@M) alternatives for users of

kpi s bank  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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It’s a Portal...AND It;s a Gateway


AOL has partnered with Gateway to develop a line of Internet-ready Linux desktop appliances based on the Netscape 6 browser.

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BroadVision and Bank of America Erect Enterprise as Portal Purveyors


BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus will provide products and services to the new company and be its second and third customers.

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E2open Vice President of Product Marketing Discusses S&OP Issues


Following up on a recent article that discussed E2open’s relatively recent forays into the sales and operations planning (S&OP) software market, TEC had a follow-up discussion with Sean Rollings, vice president of product marketing at E2open, on general S&OP market trends, and various aspects of managing and implementing the S&OP process.

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Case Study: St. George Bank


St. George Bank is Australia’s fifth largest bank, with over 8,500 employees. Along with teaching its channels about the bank’s products, St. George must ensure its partners comply with Australian financial regulations. To replace a cumbersome paper-based system used to train its distribution channels, the bank installed SumTotal learning management system (LMS). Find out how the bank benefited from the LMS solution.

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Leverage ERP for Sales and Operations Planning


Sales and operations planning (S&OP) is a practical way to streamline manufacturing operations. With a disjointed view of your company’s departments, it’s impossible to make decisions about where to allocate resources or which parts of the company have excess capacity. S&OP helps fix this by delivering one set of numbers from one planning period to the next, and allows you to track your effort over time. Learn more.

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The Task Bank: Crucial for a Successful “Stay at Work/Return to Work” Program


“Stay at work/return to work” (SAW/RTW) programs address workforce productivity, costs, and lost time due to medical issues. The SAW/RTW approach is a collaborative process aimed at returning an employee to full work capacity after a medical incident. The task bank—work the employee is able to perform given any medical restrictions—is a vital tool in the process. Learn how to create and manage a best-practice task bank.

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Analytics Leader Voices Its Opinions on S&OP State of Affairs


Today’s retail companies are realizing the importance of creating an optimal balance between supply and demand, with a focus on sensing and shaping demand rather than trying to match demand to existing supply. Learn about the newest solutions and offerings from SAS for the retail industry and follow a question and answer session on the state of affairs on S&OP with TEC analyst P.J. Jakovljevic and Charles Chase from SAS.

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The Top 10 Myths and Realities of S&OP


While change is never easy, continuing with an outdated process does not help companies to stay competitive. Learn how transforming your S&OP process from a supply-demand balancing exercise to a strategic approach that integrates your entire business can increase supply chain visibility, improve customer service, and ensure a better balance between demand, capacity, and profitability. And know the Top 10 myths in S&OP.

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Supply Chain Apptricity


Apptricity's supply chain management solutions help enterprises increase visibility and control over their value chain. Apptricity's applications support supplier relationships by allowing vendors to provision invoices and make catalog updates from a self-service portal; optimize labor utilization by automating scheduling, shift design, and workload matching; optimize asset utilization by automating assignment, tracking, and maintenance management; and fully automate company-mandated or regulatory-mandated compliance.  

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APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 5


Part 1 of this blog series talked about my attendance of the APICS 2009 international conference in Toronto, Canada in early October. I attended few education sessions, as my conference visit focused more on exploring the expo floor and talking to the exhibitors. My overwhelming impression from the conference's expo floor was that its main value proposition this year revolved around the flavors

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