X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 kpo companies


Nearshoring: Looking Closer to Home
Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong

kpo companies  | Kpo Strategy | Kpo Systems | Legal Outsourcing | Location for Outsourcing | Management Outsourcing | Marketing Outsourcing | Monitor Business Process Outsourcing Architecture | Monitor Outsourced Projects | Monitor Outsourcing Management Systems | Monitoring Business Process Outsourcing Architecture | Monitoring Outsourced Projects | Monitoring Outsourcing Management Systems | Multilingual Outsourcing | Near-Shore Outsourcing | Nearshore | Nearshore Definition | Nearshore Operations | Nearshore

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Evaluate Now

Documents related to » kpo companies

Looking Beyond Cost Savings in PEO


Today’s outsourcing industry is expected to grow by 37 percent annually between 2007 and 2010. One growing specialization under IT outsourcing is product engineering outsourcing (PEO). While many IT companies have used PEO to realize significant cost savings along with increased quality and reliability, some companies have experienced negative results. Lean about common PEO pitfalls and how you can avoid them.

kpo companies  | Infrastructure Outsourcing | Kpo | Knowledge Process Outsourcing | IT Management Outsourcing | Small Business IT Outsourcing | Offshore Outsourcing Strategy | Read More

Forget Speeds and Feeds-ERP Outsourcing for the Mid-market


If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the various models. The best way to make a comparison in a thoughtful and effective manner is to develop individual specifications matching buyer needs with service provider strengths in order to make an enduring match. Find out how.

kpo companies  KPO Outsourcing Portal | KPO Outsourcing Companies | KPO Outsourcing Leadership | KPO Smart Outsourcing | KPO Product Outsourcing | KPO Outsourcing Developments | KPO Application Outsourcing | KPO Accounting Outsourcing | KPO Outsourcing Directory | KPO Outsourcing Managers | KPO Engineering Outsourcing | KPO Knowledge Process Outsourcing | KPO Legal Process Outsourcing | KPO Outsourcing Intermediaries | KPO Pragmatic Outsourcing | Outsourcing KPO | Outsourcing Information KPO | Outsourcing Management Read More

Malta, An Ideal Nearshore Location


Malta is developing as a nearshoring location. Malta's advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and a central geographic postion. In addition, Malta is a member of the European Union, and the Maltese government offers both tax and non-fiscal incentives to promote investment.

kpo companies  | Kpo Strategy | Kpo Systems | Legal Outsourcing | Location for Outsourcing | Management Outsourcing | Marketing Outsourcing | Monitor Business Process Outsourcing Architecture | Monitor Outsourced Projects | Monitor Outsourcing Management Systems | Monitoring Business Process Outsourcing Architecture | Monitoring Outsourced Projects | Monitoring Outsourcing Management Systems | Multilingual Outsourcing | Near-Shore Outsourcing | Nearshore | Nearshore Definition | Nearshore Outsourcing | Nearshore Read More

Outsourcing in Latin America


Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

kpo companies  (BPO), knowledge process outsourcing (KPO), and call center operations for very diverse industries. Mexico —Still a common nearshore destiny for companies from the US and Canada, Mexico has maintained a stable position in the global outsourcing market. Proximity to the US and a Spanish-language consumer market with stable growth have helped Mexico maintain its position as a common destination for nearshore call center and BPO operations as well as IT outsourcing. Brazil —This country is already a big Read More

Software Companies Running on NetSuite


NetSuite, a provider of cloud-based financials, enterprise resource planning (ERP) and omnichannel commerce software solutions, has certainly found a sweet spot in the distribution and retail sectors, with a budding manufacturing following as well. The vendor has announced that innovative and fast-growing software companies are also turning to NetSuite for cloud-based business management software

kpo companies  Companies Running on NetSuite NetSuite , a provider of cloud-based financials, enterprise resource planning (ERP) and omnichannel commerce software solutions, has certainly found a sweet spot in the distribution and retail sectors, with a  budding manufacturing following  as well. The vendor has announced that  innovative and fast-growing software companies are also turning to NetSuite  for cloud-based business management software to fuel domestic and global business expansion. These new Read More

Tailoring SAP Data Management for Companies of All Sizes


The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are relying on manual operations, which are inherently error-prone, and time- and resource-intensive. Today's environment requires enterprise-class automation to overcome these challenges of data management. Learn about one solution that can help improve SAP data management.

kpo companies  SAP Data Management for Companies of All Sizes The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are relying on manual operations, which are inherently error-prone, and time- and resource-intensive. Today's environment requires enterprise-class automation to overcome these challenges of data management. Learn about one solution that can help improve SAP data management. Read More
Oco, Inc

Bye-bye to the Old BI: Business Intelligence for Midsized Companies


Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance.

kpo companies  bye to the Old BI: Business Intelligence for Midsized Companies Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance. Read More

Unified Planning and Consolidation: A Wise Investment for Mid-sized Companies


This paper examines the imperative for midsize companies to not only move away from the use of spreadsheets but ensure they use unified solutions in the core performance management disciplines of financial consolidation and planning. Unified planning and consolidation refers to systems that are specifically architected to use a common platform and data structure with a common user interface.

kpo companies  Planning and Consolidation: A Wise Investment for Mid-sized Companies This paper examines the imperative for midsize companies to not only move away from the use of spreadsheets but ensure they use unified solutions in the core performance management disciplines of financial consolidation and planning. Unified planning and consolidation refers to systems that are specifically architected to use a common platform and data structure with a common user interface. Read More

10 VoIP Companies and Technologies to Watch in 2013


The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future.

kpo companies  VoIP Companies and Technologies to Watch in 2013 The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future. Read More

Supply Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption


Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and analytics can also enable supply chain risk management. This white paper shows that companies often actually possess the data they need, but disconnected systems impede the ability to make the right data accessible to the right people at the right time.

kpo companies  Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and analytics can also enable supply chain risk management. This white paper shows that companies often actually possess the data they need, but disconnected systems impede the ability to make the right data accessible to the right people at the right time. Read More

What Do Companies Want from an ERP System?


In the new TEC 2011 Market Survey Report: What Organizations Want in ERP for Discrete Manufacturing, you'll learn the top priorities of manufacturi...

kpo companies  Do Companies Want from an ERP System? In the new TEC 2011 Market Survey Report: What Organizations Want in ERP for Discrete Manufacturing , you'll learn the top priorities of manufacturing operations based on over 11,000 online software evaluation requests. Knowing how companies like yours are deciding on ERP systems can help you better understand your needs and options. And help make your own ERP selection process simpler and more successful. You'll discover which ERP solutions are most frequently Read More

Lean Enterprise Development in Complex Engineer to Order Companies


Maintaining a competitive advantage is paramount, no matter what business you operate within. Engineer-to-order (ETO) companies that produce complex products, usually in low volumes, and with project control techniques, are no exception. A lean enterprise involves the reduction or elimination of any activity that does not add value to a customer. In order to effectively utilize lean, lean concepts must be taken from the manufacturing floor and used thorough the ETO enterprise. This paper demonstrates how IFS applications supports the principles of developing a lean enterprise for ETO organizations. It demonstrates how process improvements apply equally to office-based functions, manufacturing, installation, and service activities.

kpo companies  Enterprise Development in Complex Engineer to Order Companies Maintaining a competitive advantage is paramount, no matter what business you operate within. Engineer-to-order (ETO) companies that produce complex products, usually in low volumes, and with project control techniques, are no exception. A lean enterprise involves the reduction or elimination of any activity that does not add value to a customer. In order to effectively utilize lean, lean concepts must be taken from the manufacturing floor Read More

Technology Secrets for International and Global Companies


With the globalization of business and the ubiquity of the Internet, virtually all media used by large businesses need to support a multilingual environment to effectively serve internal and external customers. There are a number of factors that routinely complicate business efficiency in multilingual and multinational organizations. This paper will address a number of these factors and how they can be mitigated by sophisticated IT systems and database structures.

kpo companies  Secrets for International and Global Companies With the globalization of business and the ubiquity of the Internet, virtually all media used by large businesses need to support a multilingual environment to effectively serve internal and external customers. There are a number of factors that routinely complicate business efficiency in multilingual and multinational organizations. This paper will address a number of these factors and how they can be mitigated by sophisticated IT systems and databa Read More