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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 lambang visio


Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

lambang visio  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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CRM and BPM: “We Goes Together Like Peas and Carrots”


In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

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Windchill


Windchill is a product lifecycle management (PLM) solution that was designed from the ground up to work in an Internet-based, distributed design environment. Windchill technology forms the foundation of the packages PTC offers to address data, change, configuration, and process management; product development collaboration; project management and execution; and the release of product information to manufacturing management systems.   Windchill PDMLink consolidates scattered islands of information into a single information source, which can help bring order to chaotic change processes and speed the development of new product configurations.   Windchill ProjectLink creates a virtual workspace that becomes the central access point for a project, which helps provide team members with access to information. By automating project management activities, Windchill ProjectLink can help PTC customers better manage all of their programs, project schedules, information, and processes.   All Windchill solutions include visualization capabilities that allow individuals anywhere in the organization to review complex product information in meaningful terms.

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Software Development


DataArt's software expertise spans a range of programming languages, databases, and networking systems on Windows and Unix platforms. The company has experience with C, C++, ASP, .NET (C#, ASP.NET, VB.NET), DHTML, VB, Perl/PHP, MS SQL, MySQL, Oracle, COM+, XML/XSL, OC4J, Java, and J2EE. Its application expertise includes Internet/intranet data and knowledge management, e-business, content management, project management, and B2C portal technologies.    

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The Power of One


The typical mid-market company that has roughly $350 million in annual revenue, has not fully automated its business processes, and would gladly give up its legacy systems if everything could work from one server, and give the executives the information they need in the process. Another opinion in the dilemma - the one-stop shop versus best-of breed concept.

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Polymita BPM-Suite


Polymita BPM-Suite® 5.0 is a powerful tool that allows an organization to completely manage the lifecycle of its processes, organizing the people team work, and the related content and business information. It includes integrated components for: Process Modeler - BPMN, on Microsoft Visio, Process Configurator - Process Studio, Process and rules engine, Data process Modeler - BPM Content Studio, Content Modeler, Electronic Forms Modeler, Content Management, BPM portal modules, Task list, Task follow up, Process audit and monitoring, Java application interfaces (API’s).

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Oracle EAM’s Best Friend: Automated Work Order and Attachment Printing


Regardless of size or purpose, business processes within a company rely heavily on the dependability of assets for successful operations. Enterprise asset management (EAM) solutions can help companies monitor their assets, including a feature that allows documents to be attached to a work order. But printing the work order and its attachments is not always so simple. Learn how automated work order software can help.

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5 Key Points for Continuous Improvement in the Life Cycles of Processes


In today’s changing, competitive world, companies must adopt a continuous improvement methodology to support sustainable and profitable business models. Processes must be seen as a lever for analyzing and optimizing the way firms works. Before you initiate any project involving process automation and management, discover five key points that can help you make continuous improvements in the life cycles of your processes.

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Mid-market ERP Vendors Leveraging (and Occasionally Outdoing) Microsoft’s “Plumbing” - Part 1


My recent blog post on what 2010 might have meant to Microsoft’s business solutions reflected on the highly publicized mid-2010 launch of Microsoft Office 2010, SharePoint Server 2010, and Visio 2010. For the hundreds of thousands of people around the world who use some combination of one or more of Microsoft Dynamics ERP products, Microsoft Dynamics CRM, Microsoft Office, and Microsoft SharePoint

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Ambitious Plans and Promises: An Enterprise Software Vendor’s Open Course of Action


Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention issues, move forward with “green” and corporate social responsibility initiatives, and even has a viable new product version to offer Baan users.

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Tropos


Tropos was developed for short-cycle demand-driven manufacturing and the needs of regulated industries. The majority of enterprise resource planning (ERP) products were designed around discrete manufacturing; Tropos was designed for process manufacturing from the start. Recipe-based naterials requirements planning (MRP) and MRPII are built in. Tropos is ideal for food processors and packers, pharmaceuticals, mills and metals processing, specialty chemicals, and general manufacturing in process-oriented industries, particularly those supplying major retailers or those distributing short shelf-life products.

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