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Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

landline telephone companies  North America and as landline providers attempt to regain their leadership in communications through voice and video services over Internet protocol (VOIP), distinctive billing and customer care concerns are emerging. Hence, new technologies and new ways of doing business are needed, as CSPs must define a unique, value-rich customer experience, and then deliver it better than anyone else. This concludes Part One of a three-part note. Part Two will discuss market strategy. Part Three will cover alliances, Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » landline telephone companies


SMB Phone Systems Buyer’s Guide
If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must

landline telephone companies  the call from a landline to a mobile phone without any interruption Night answer - re-routing incoming calls at night or at specific time to a desired destination Find me/follow me - an extension of call forward feature; call is forwarded to multiple numbers in a specified sequence Automated call routing features Automated call attendant - an automated system designed to answer and route incoming calls; guides a caller through the options of a voice menu Automated call distribution - a specialized device Read More...
IBM Cognos Express: Essential BI and Planning for Midsize Companies
To be agile, managers and business users at midsize companies need timely and accurate information that can drive strategic business decisions. Business

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The Critical Path to Competitive Differentiation for Growing Companies
Today, companies of all sizes are using insight gained from business intelligence and analytics tools to...

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Four Key Questions: Ensuring Continual IT Innovation at CPG Companies
For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that

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Technology Secrets for International and Global Companies
With the globalization of business and the ubiquity of the Internet, virtually all media used by large businesses need to support a multilingual environment to

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Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program
It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes

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Why Midsize Companies Need Business Intelligence
Find out how midsized companies are tapping into the power of BI to capitalize on their best business performers by downloading the white paper why...

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Achieving Operational Efficiency-Business Solutions for Midsize Companies
Midsize companies today more than ever face the challenge of improving operational efficiency to meet objectives. This paper examines integrated, proven

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What Do Companies Want from an ERP System?
In the new TEC 2011 Market Survey Report: What Organizations Want in ERP for Discrete Manufacturing, you'll learn the top priorities of manufacturi...

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Software Companies Running on NetSuite
NetSuite, a provider of cloud-based financials, enterprise resource planning (ERP) and omnichannel commerce software solutions, has certainly found a sweet spot

landline telephone companies   Read More...
Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should

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Business Analytics: Nucleus Research Note—How Analytics Makes Midsize Companies More Profitable
When senior leaders of small and midsize companies invest in analytics tools, they can improve operating results by enabling managers to make fact-based, data

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Six Mistakes Companies Are Making Today and How You Can Avoid Them
When the economy slows, many businesses react by retrenching and cutting costs. While cost reduction is important, companies often overlook equally critical

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