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Bad Customer Support Is Not a Software Problem
A couple of days ago, my laptop decided (all on its own) to jump off my desk.Lucky for me, it survived almost completely undamaged except for a broken latch

laptop problem  of days ago, my laptop decided (all on its own) to jump off my desk. Lucky for me, it survived almost completely undamaged except for a broken latch, which seemed easy enough to fix. So I decided to order the replacement part and fix it myself. Since I didn’t know exactly what part I needed to order, I started by calling the vendor’s Technical Service number. I described the problem and asked if the rep could tell me what part I needed, whether it was available, and how much it cost. He couldn’t. Read More...
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » laptop problem


Turmoil in CPU-Land
Intel announces a recall of the barely-shipping 1.13 GHz Pentium III, and AMD announces the head of its PC processor unit is 'leaving to pursue other interests'

laptop problem  in CPU-Land Turmoil in CPU-Land R. Krause - September 18, 2000 Event Summary August 29, 2000 - Intel Corp. will recall its 1.13GHz Pentium III chip. Intel officials said the company is recalling the chip due to a problem that could cause certain applications to freeze. We found some marginality in the part within certain temperatures within the operating range and certain code sequences (in applications), said spokesman George Alfs. We're not happy with the chip and we're going to pull it back. Read More...
Intel Tries to Give it Away - AMD Says
Intel Corp. has disclosed a problem involving its 820 and 840 chip sets that has spurred the company to scrap plans for three motherboards it had on its server

laptop problem  Tries to Give it Away - AMD Says No Way Event Summary February 17, 2000 [PC Week] - Intel Corp. has disclosed a problem involving its 820 and 840 chip sets that has spurred the company to scrap plans for three motherboards it had on its server road map. But while an Intel representative stressed that the problem would likely affect only a few users, some analysts said the trouble may indicate a flaw in a crucial component used to configure the boards with SDRAM. The trouble arose when Intel's 820 Read More...
The Seven Types of Power Problems
Many of the mysteries of equipment failure, downtime, software, and data corruption are the result of a problematic power supply. Compounding the problem is

laptop problem  charge it. When the laptop is unplugged the battery instantly takes over providing continued power to the laptop. Recent advances in switch technology have allowed for standby energy storage systems to be utilized in less than a half cycle. The term sustained interruption, describes a situation in a commercial utility system where automatic protective devices, because of the nature of the fault, cannot bring power back online, and manual intervention is required. This terminology more accurately Read More...
The CyberAngel: Laptop Recovery and File Encryption All-in-One
Relevant Technologies took the CyberAngel into our labs to test it for our acceptability rating. It worked as advertised, and had more features than expected.

laptop problem  we suspected that the laptop had been stolen. When the alert e-mail was mailed to us, it included a Created timestamp, but not a Sent timestamp. We're not sure why the CyberAngel monitoring server did not register a Sent timestamp with the messaging server, however, in the body of the e-mail, it did include a correct timestamp of the unauthorized access. This seems to be a problem that is trivial at best, though we'd like to see it fixed in the next version. When using the secure drive, you need to Read More...
Proactive IT Triage
Today’s n-tier infrastructures make significant demands on the problem management process. Isolation of performance problems in these environments is difficult

laptop problem  IT Triage Today’s n-tier infrastructures make significant demands on the problem management process. Isolation of performance problems in these environments is difficult at best, and traditional monitoring tools are not equipped to deal with the multiple dependencies and complexities they present. Indeed, even effective problem management processes may not be sufficient without improved tools. Read More...
Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective
For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever

laptop problem  the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever-increasing demands from the user community, massive new sources for data, new capabilities, shadow it landscapes, and the cost of keeping people abreast of all the changes. This paper focuses on developing a framework for monitoring and managing the TCO of BI. Read More...
Optimizing the Supply Chain and Increasing Customer Satisfaction: An Interview with Robert Abate of RCG Information Technology
Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production

laptop problem  the Supply Chain and Increasing Customer Satisfaction: An Interview with Robert Abate of RCG Information Technology In today's podcast, hear TEC research analyst Lyndsay Wise and RCG Information Technology's Robert Abate discuss how manufacturers can use business intelligence (BI) to optimize their supply chains and increase customer satisfaction. Some key issues discussed include manufacturers' sensitivity to overruns, high production costs, and customer dissatisfaction BI's ability to centraliz Read More...
Let the (Excess) Inventory Flow!
Because companies focus primarily on new product development and promotion, the problem of excess and obsolete inventory, once addressed, often leads to both

laptop problem  inventory asset management,supply chain management,SCM,sales and operations planning,S&OP,new product delivery and introduction,NPDI,obsolete inventory,slow-moving items,inventory shrinkage,end-of-life,EOL,excess and obsolete inventory,E&O,excess active inventory Read More...
The Three Cs of Successful Positioning
There is a method to take you through the positioning process, where success depends on understanding three Cs--your Customer, your Competition, and your

laptop problem  Three Cs of Successful Positioning Introduction There's no easy, paint-by-numbers way to create an effective marketing position for your business-to-business (B2B) software or services. But there is a method to take you through the positioning process to the desired result. Throughout the process, success depends on gaining a thorough understanding of the three Cs—your C ustomer, your C ompetition, and your C hannel. But what information do you need, and what's the best way to find it? This series Read More...
A Brief Word on Asset Management and Laptops
Disconcerting? That's hardly what one feels when losing a laptop, and when it's stolen ... ? Lackadaisical, however, seems to be the approach most

laptop problem  The theft of a laptop is devastating to a company, because data is so precious. It's not just a matter of losing trade secrets, which is also a major concern, but a person's name is one of the most important assets she has (remember Tina Turner ?). The theft of credit card numbers, SINs, addresses, etc. will shake consumer confidence, because identity theft is rampant, and the Internet is abound with nightmare stories about how individuals have tried to get their names back. Nobody wants to be a victim, Read More...
Protect Your Laptops Against Careless Employee Use
Find out more about endpoint security solutions and laptop security in general, in the white paper protect your laptops against careless employee u...

laptop problem  Against Careless Employee Use Laptop theft and data breaches are on the rise. But did you know that your company's laptops can be protected even if your employees are careless or negligent? It's true—an endpoint security solution can protect the integrity of information in laptops without requiring the involvement of the laptop user. The laptop is set to protect itself , and it allows for sensitive data to be deleted remotely. What's more, the system can even help recover laptops if they are stolen. Read More...
Case Study: FiberMark
FiberMark, a producer of specialty fiber products, had a data problem. Even though the company’s enterprise resource planning (ERP) system was managing data

laptop problem  crm business intelligence,erp integration,erp solution,performance reporting,web erp,baan erp,bi system,bi tools,enterprise reporting,enterprise resource planning erp,erp market,bi software,business intelligence solutions,business intelligence tools,cognos business intelligence Read More...

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