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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 lawyer billing ideas


Replicon Inc.
Replicon develops web-based timesheet applications for time reporting, project tracking, and client billing. With more than 400 customers and 250,000 users

lawyer billing ideas  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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CUSI


Continental Utility Solutions, Inc., (CUSI) has been developing and servicing Customer Information Systems, Utility Billing Applications and Financial Management Software since 1984. CUSI leads the industry in providing proven solutions and exceptional service to Public and Private Utilities and Local Government Organizations.

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Back to the Future—Revisiting Capital and the Bank of Tomorrow


Over the decades there have been many views on what the bank of the future would be. Some ideas have been radical and some have been transitional, while others never really took hold. It just might be that what we need for the bank of tomorrow is not a new model, but rather one that takes inspiration from the bank of yesterday. Download this paper and find out more.

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CC&B for the Telecommunications Industry RFI/RFP Template


CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

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Software Growth - Complete the Transaction! Part One


We got many letters for more ideas and details, so we are doing a more in-depth series for supply chain software leaders. In this article we will discuss the issue of completing the whole transaction—the complete solution—which is key to continued revenue growth.

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Broadband: A Modern Means of Internet Access


Broadband Internet subscribers have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when offering such services. Each system has areas of potential revenue loss, and billing system strategies must take these into account in order to reduce the risks.

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From Idea to Market-ready Product in Record Time


The odds against successful product innovation are long. New products need to win over consumers and convince retailers—a challenging task for many reasons, including saturated markets, a growing variety of products and brands, and shorter product life cycles. To shorten time to market, companies need to integrate all development-related areas, within a single sphere of visibility and influence.

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Focus on Process to Reduce Your Recruiting Costs


Need to reduce recruiting costs in your organization? This executive brief provides several ideas on how to reduce those costs while still driving exceptional business by employing creative recruiting strategies and combining them with the right technology.

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Savvion BusinessManager


Savvion BusinessManager is a BPM solution that includes the following components:   Savvion Process Modeler: a process modeling tool that helps translate business process improvement ideas into an online format. Users can map out current business processes, analyze process, simulate results, and identify improvements. Savvion Process Asset Manager: a version-controlled repository designed to help users socialize and share the ideas they've designed in Savvion Process Modeler. It includes search functionality so that cross-functional teams can find and reuse their own ideas and those of their colleagues. BPM Studio: a development environment for technical business analysts and IT professionals. BPM Studio incorporates wizard-driven features, which can make it easier for users to assemble and roll out process-driven solutions. BPM Server: a scalable set of Java-based engines that manage running process applications. The server provides a set of services for executing and managing business process applications, including integration, workflow, and business rules. BPM Portal: BusinessManager's online task management and monitoring system. It includes dashboards and many reporting, analysis, and exception intervention options for managers, as well as task management interfaces for day-to-day activities. Savvion Business Expert: an add-on product to the BusinessManager suite designed to help business users identify key performance indicators (KPIs), analyze problems, triage short-term solutions, and optimize long-term solutions.    

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Innovation Management in the Web Era


In today’s Web-connected era of business, the quest for new ideas that boost competitive edge and deliver new sources of profitability is no longer a solitary activity. The Web has become a source of breakthrough innovation—enterprises no longer have to invest in expensive tools and skills to spark and manage innovation. Get tips on how you can best deploy the Web for better innovation management and profit enhancement.

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