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Documents related to » lead data records can be associated with hyperlinked to contact records


Contact Center Buyer s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: contact center, call center, customer center, voip, voice over internet protocol, contact center outsourcing, contact center software, contact center world, contact center management, hosted contact center, contact center services, contact center consulting, call center contact center, contact call center, contact center call center, virtual contact center, call center contact, contact center analytics, cloud contact center, microsoft contact center, ip contact center, contact center technology, contact center metrics, contact center optimization, contact center recording, contact center on .
8/17/2012 4:46:00 PM

Contact Centre Virtualisation
As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer service center business processes.

LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS:
5/20/2008 4:47:00 PM

Purchasing CRM for Contact Centers
Every business is in business to generate revenue. The more revenue generated, the happier everyone is. A company’s call center is no different. But how do you manage your call center to run as efficiently and productively as possible? While CRM software will represent an investment when initially implemented, it offers the possibility for a favorable return on investment. See how a CRM solution can benefit your call center.

LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: contact center, call center, call center problems, call center productivity, CRM software, CRM for contact centers, CRM for call centers, CRM solution, Compare Business Products.
1/17/2013 2:01:00 PM

Electronic Medical Records: An Introduction
Electronic medical records (EMR) serves a niche market. This software caters specifically to health care professionals working in clinics, private practices, and hospitals. EMR software came about to increase overall patient care and communication between health care staff and departments.

LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: errors were the eighth leading cause of death in the United States, contributing to 7,000 fatalities per year, at an estimated cost of $37.6 billion (USD) annually. Approximately $17 billion of these costs, the report said, is associated with preventable errors. Clearly a more effective infrastructure than the paper variety is required, one that is capable of storing and managing patient data in a more centralized, robust, and flexible way. This was successfully achieved when the US Health Insurance
11/5/2008

Make em Beg for It—How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems
To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system (ERMS) project you need to know the pain points of all the departments in your organization. By asking the right questions of each department you’ll be able to develop your business case and create a persuasive analysis on the cost benefit for EDMS/ERMS.

LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: Make em Beg for It—How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems Make em Beg for It—How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems Source: TRAC Records Document Type: White Paper Description: To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system (ERMS) project you need to know the
3/24/2006 12:22:00 PM

Shallow Ford Paves the Way with Sage Fixed Assets
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LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: Sage Fixed Assets, fixed asset management strategy.
5/16/2013 2:45:00 PM

Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: they may even be misleading. Zero Contact Resolution: How to Keep Customers and Build Great Brands style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Contact Management (CM) Source: RightNow Technologies Learn more about RightNow Technologies Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively Sales Process Map Best Practices
4/2/2007 5:04:00 PM

A Demand-driven Approach to BI
The core concept behind the Vanguard solution is that business intelligence (BI) must be demand-driven, which means that the business needs of the user dictate the technical solution, not the other way around. In other words, it should let the business users drive the process, and remove the problems of content relevance and software complexity.

LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: and accurately, mid-market business leaders are increasingly seeking BI solutions that will give their organizations a competitive edge in the marketplace. To that end, Exact Business Analytics features predefined analytics fully integrated with the Exact Macola Progression and Macola ES ERP product suites that should enable users to conduct on-line and off-line analysis, and consolidate reporting on a wide range of business processes including inventory, sales, manufacturing, distribution, and finance.
7/20/2005

Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

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5/17/2011 3:38:00 PM

Halo Source: High performance data warehouse, ETL and OLAP Cube


LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: Halo Source: High performance data warehouse, ETL and OLAP Cube Halo Source: High performance data warehouse, ETL and OLAP Cube Source: Halo Business Intelligence Document Type: Brochure Description: Halo Source: High performance data warehouse, ETL and OLAP Cube style= border-width:0px; />   comments powered by Disqus Source: Halo Business Intelligence Learn more about Halo Business Intelligence
7/16/2013 2:57:00 PM

Texas Rangers Accelerates Talent Acquistion and Onboarding with UltiPro


LEAD DATA RECORDS CAN BE ASSOCIATED WITH HYPERLINKED TO CONTACT RECORDS: HCM, human capital management, Ultimate Software, UltiPro, HCM solution, Texas Rangers, baseball, sports, recruitment, HR, human resources.
8/23/2013 12:09:00 PM


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