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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 learn working escala


Blackboard Learn Makes the Grade and Gets TEC Certified
I am pleased to announce that Blackboard Learn is officially certified by Technology Evaluation Centers (TEC) for online evaluation of learning management

learn working escala  Learn Makes the Grade and Gets TEC Certified I am pleased to announce that Blackboard Learn is officially certified by Technology Evaluation Centers (TEC) for online evaluation of learning management suites in the Human Capital Management Evaluation Center . My fellow analyst Gabriel Gheorghiu and I had the pleasure of viewing a demonstration of the product given by Blackboard’s senior solutions engineer for professional education, Burt Blair, who readily displayed his in-depth knowledge of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Listen and Learn: Improving Operations by Using Customer Feedback


Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

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Inventory Management: 3 Keys to Freeing Working Capital


In times of economic uncertainty, you need to actively seek out best practices in how to adopt practical working capital optimization to improve financial performance while maintaining customer satisfaction. Learn about the three key performance criteria that define best-in-class organizations, and how they’re making their focus within the supply chain on working capital—primarily by optimizing inventory management.

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Working with Smaller ERP Vendors: The Pros and the Cons


During briefings with small ERP vendors, I often hear the argument that they are more flexible and can better respond to their customers’ needs than larger vendors. The ultimate example: “You can even talk to the CEO if you need to.” But would you want to? Bypassing the usual workflows and calling the CEO (this actually really happens) may not be a recipe for the best technical support ever.

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Exact Software--Working Diligently Towards the "One Exact" Synergy Part Six: Challenges and User Recommendations


The current market trend is towards vendors that can provide comprehensive solutions for small and medium sized enterprises (SME) with a justifiable return on investment (ROI), and Exact seems to have a fair shot at making a mark.

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Zemeter Solutions Bears Fruit for Sunsweet Growers


For dried fruit producer Sunsweet, a spreadsheet-based planning system just wasn’t working. After reviewing several solutions, Sunsweet selected the Zemeter supply chain planning suite to eliminate the repetitive work involved in spreadsheet management. Zemeter’s accurate forecasting and planning process ended up saving Sunsweet money by increasing production line efficiency and reducing overruns by 18 percent.

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Aligning Financials for Improved Business Value and Compliance


In Align Financial Processes and Systems for Better Business Value and Compliance, learn how an integrated, life-cycle approach to financial manage...

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Actimize, Inc.


Actimize provides software for risk, compliance, and fraud prevention, working for financial institutions and government regulators.

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Zavanti Talks to Village Building Company


The Village Building Company has been working with Zavanti International for more than 11 years. Both companies have grown significantly over those years; VBC has quadrupled in size, while Zavanti has expanded its products offering to a full range of enterprise resource planning solutions. Zavanti talks to VBC about their working relationship and why Zavanti has proven so important to VBC’s business growth.

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Bluetooth Low Energy


When everything is connected using low energy, everything can be monitored and controlled from almost anywhere. Learn how.

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Want to Avoid ERP Implementation Problems? Learn How from the Experts


In Lessons from ERP Implementation Failures, you'll discover the five maincauses of ERP implementation failure.

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