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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 learning account


E-learning Course Design
This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives, motivation, media, interactivity

learning account  a clear statement of learning objectives. You should consider attitude objectives as well as knowledge and skill objectives. You should state these objectives in measurable terms with expected outcomes and explain the criteria against which the outcomes will be measured. It is important to share these objectives with the learners so they know what is expected of them. Pre-assessment Before beginning the course, you may want to provide the learner with a pre-test or self-assessment that will enable him or

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Documents related to » learning account

Social Learning for Field Service Employees


Although learning might be a top priority for companies who rely on field service employees to sustain their operations, ensuring the ongoing training of these employees can be a challenge. Technology, standards, workflows, etc. that affect the performance of field technicians and agents change frequently; and consequently, companies need to ensure that accurate knowledge reaches their remote

learning account  respective owners. Usability —Social learning platforms should take into account the fact that field technicians often work around the clock. Furthermore, they must display precision, courtesy, and efficiency to each customer that they encounter. I think that this depicts a fairly stressful job. Social learning solutions that cater to field workers may want to consider introducing changes in technology at a slow and seamless pace so that system modifications—especially at the interface level—do not Read More

LCMS Exposed! Understanding the Differences between Learning Management and Learning Content Management


The Cost of Learning—a Very Brief History Training (or learning) has always been viewed as a cost center (representing a cost of doing business similar to other employee costs such as salary, commissions, and benefits). That's why many organizations in the past have struggled with the challenge of justifying the cost of training in their budgets. Today, organizations are making significant

learning account  components of an LCMS: learning object repository dynamic delivery interface automated authoring application administrative application course catalogs document filing and history shareable content object reference model (SCORM) content manager with tools to disaggregate and re-aggregate courses version control tools and archiving capabilities to store previous versions of content check-out/check-in features ability to publish to LMS (interoperability with third-party LMSs) workflow And here's a partial Read More

Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer


To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.

learning account  companies fail to start learning from the customer until sales have failed to meet expectations. That becomes the point at which focus groups, interviews, and other means are deployed to learn what is working and what isn't. However, an extraordinary amount of money and resources can be wasted in the meantime—assuming one can even recover from initial missteps. In this case, Benjamin Studios began to gather useful feedback and insight from day one. It also established an open dialogue and a trusted Read More

Learning Management Vendor SumTotal Systems Acquires GeoLearning


There has been an influx of human capital vendor acquisitions taking place recently, with Epicor acquiring Spectrum HR, Lawson acquiring Enwisen, and Workstream’s plans to acquire an unnamed human capital provider, all in late 2010. Now, barely into our first week of the New Year, 2011 sees its first learning management acquisition with global talent and learning management vendor SumTotal Systems

learning account  solutions to manage enterprise learning and development. California-based SumTotal currently has offices across Asia, Australia, Europe, and North America, with more than 39 million users and 2,300 customers worldwide. Some of its customers include Sony Electronics , Google , and Dell —to name a few. The acquisition provides SumTotal and GeoLearning’s current customer base with many immediate benefits including (but not limited to) the following: fully integrated talent management functionality Read More

Delivering Employee Compliance Training Online to Reduce Costs and Increase Productivity


Pacific Life needed to bring enterprise-wide learning technology into the company to ensure the success of compliance training. So it implemented a strategic compliance training initiative powered by SumTotal Learning Management to deliver critical online training and to streamline learning management across the enterprise. Find out the results of this initiative, including a shortened compliance training cycle by 82%.

learning account  needed to bring enterprise-wide learning technology into the company to ensure the success of compliance training. So it implemented a strategic compliance training initiative powered by SumTotal Learning Management to deliver critical online training and to streamline learning management across the enterprise. Find out the results of this initiative, including a shortened compliance training cycle by 82%. Read More

10 Steps in Presenting an Effective Business Case for a Learning Management System


Many companies don’t place a high enough value on the importance of learning and development. How can you convince the rest of your organization to get on board? You need to build a business case that involves more than a return on investment (ROI) document or static business plan. Find out ten steps that can help you address immediate problems, build alliances throughout the company, and make a successful business case.

learning account  Business Case for a Learning Management System Many companies don’t place a high enough value on the importance of learning and development. How can you convince the rest of your organization to get on board? You need to build a business case that involves more than a return on investment (ROI) document or static business plan. Find out ten steps that can help you address immediate problems, build alliances throughout the company, and make a successful business case. Read More

Streamlining Training Services with E-learning to Help More Australian Job Seekers Find Work


To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job Services Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other benefits.

learning account  Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other benefits. Read More

Desire2Learn’s Shift to a Learner-Centric Learning Ecosystem


In 2001, Computerworld’s Kym Gilhooly wrote that a learning management system (LMS) “goes beyond basic content delivery to offer course administration, registration, tracking, and reporting and skills gap analysis.” This description of LMS underlines the fact that not all that long ago, LMS functionality was modeled around the course entity. Since then we have witnessed the social revolution

learning account  Shift to a Learner-Centric Learning Ecosystem In 2001, Computerworld’s Kym Gilhooly wrote that a learning management system (LMS) “goes beyond basic content delivery to offer course administration, registration, tracking, and reporting and skills gap analysis.” This description of LMS underlines the fact that not all that long ago, LMS functionality was modeled around the course entity. Since then we have witnessed the social revolution, which placed an enormous amount of control into the hands of Read More

OutStart TrainingEdge.com Learning Management System Certification Report


The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

learning account  TrainingEdge.com Learning Management System Certification Report The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More

Building a Business Case for Mobile Learning


Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case reaching out to your external audiences including customers, partners, channel or distributor networks, independent agents, suppliers, franchises/franchisees, association members, contractors, or volunteers.

learning account  Business Case for Mobile Learning Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case reaching out to your external audiences including customers, partners, channel or distributor networks, independent agents, suppliers, franchises/franchisees, association members, contractors, or volunteers. Read More

Future of MOOCs—Repurposing for Enterprise Learning?


A variety of massive open online courses, commonly referred to as MOOCs, are available to individuals worldwide. While the long-standing impact of MOOCs on enterprise learning may be obvious, TEC’s research analyst Raluca Druta predicts that enterprise learning itself will have a huge impact on the design and development of MOOCs in the future. But here’s a word of caution for the repurposing of MOOCs.

learning account  a form of online learning primarily for higher education institutions in the late 1990s, early 2000s. According to Wikipedia, the MOOC concept stems from the open educational resources movement—“freely accessible, openly licensed documents and media that are useful for teaching, learning, educational, assessment and research purposes.” The term itself stands for “massive open online course.” It originated in Canada, in 2008, where an online course given at University of Read More

Another Implementation Failure, Another Missed Learning Opportunity


In recent posts, we've learned that business software implementation failures are rampant and that the blame is all on the vendor. And though unhappy customers are suing the software vendors, little speculation is offered on the cause for the implementation failure. So, these posts, and any others that follow, provide little insight on the learnings on the part of both the customer

learning account  Implementation Failure, Another Missed Learning Opportunity In recent posts, we've learned that business software implementation failures are rampant and that the blame is all on the vendor. And though unhappy customers are suing the software vendors, little speculation is offered on the cause for the implementation failure. So, these posts, and any others that follow, provide little insight on the learnings on the part of both the customer and vendor from this difficult experience.  In one of my Read More

Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both


Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the implementation of such programs as simple as it seems?

learning account  for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the Read More

Customer-oriented Banking and Account Origination


A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers.

learning account  oriented Banking and Account Origination A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers. Read More