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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 letter custormer project completion satisfaction letter

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Off-shoring: Are You Getting Your Money's Worth?


Are companies that offshore software development, call center operations, and remote implementations really saving money? Are customers and users realizing benefits? Indeed, there are areas where savings can be misstated. But companies can do something to protect themselves against disappointments.

letter custormer project completion satisfaction letter  design document free of three-letter acronyms (TLAs) and the other obscurities we typically associate with information technology. The conceptual design document is not put to rest until there is a complete understanding of the inflows and outflows of data and reporting. As a final proof of concept, a thorough walk-through of the conceptual design should be conducted by a US-based offshore consultant to confirm a complete understanding. This consultant communicates to the third link of the chain, namely Read More

TEC Lean and Green Manufacturing Buyer’s Guide


While the need for sustainable development is affecting how organizations do business, the idea of environmental and corporate responsibility as value drivers is still relatively new. Many companies are just beginning to adopt an approach that provides measurable results. Learn how reducing waste and creating efficiencies within your company can make a difference to the environment, the economy, and your bottom line.

letter custormer project completion satisfaction letter  that begin with the letter S, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S helps businesses simplify the work environment and reduce waste while improving quality, efficiency, and safety. Sort (seiri): Organizing the work area, leaving only the tools and materials necessary to perform daily activities. When sorting is well implemented, the communication between workers is improved and product quality and productivity are increased. Set in order Read More

PROJECT AND PORTFOLIO MANAGEMENT


PDG Group Model 867

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8 Strategies to Improve Your Project Plan


Today’s project management offices (PMOs) must optimize their project plans while managing complex projects concurrently, respecting delivery dates, and reducing resource costs. Decisions made based on the construction and interpretation of these plans have crucial consequences for the projects themselves, for the people involved, and for profits. Discover eight strategies to improve your project plans.

letter custormer project completion satisfaction letter  project management planning,implementation project plan,project cost management plan,project risk management,project management office,pmo strategies,enterprise project management softwareplanningforce portfolio planner Read More

How is a BPM Project Achieved?


How can business process management (BPM) optimize business outcomes and performance?

BPM efforts have not been adopted as much as expected in the past decade, and process agility for operational excellence is still a distant goal for many enterprises. Extensibility issues and a lack of road maps are issues, as well as a series of economic events and general market instability that have redirected the spotlight to process optimization as the key to a sustainable profit model.

This white paper looks at some best practice approaches and pitfalls to avoid for optimal business results, and provides a framework for choosing “the right BPM project” for organizations. Nine critical challenges in adopting a core BPM approach are discussed, and several steps leading up to a successful BPM rollout for optimized business outputs are also given. The main risks associated with a BPM project implementation are then looked at.

Read this white paper for a concise and clear examination of the place of business process management in today’s competitive business performance landscape, and tips to help with successful implementation and management of BPM projects within organizations from the discovery stage right through to deployment.

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Dell Tops in Customer Satisfaction


Compaq rises, IBM falls, but Dell remains master of the desktop domain.

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Are You Ready for the Project Economy?


The multitude of messages and media in this interactive age contributes to a fragmented consumer goods market. Shorter product life cycles, mass product customization, and increasing supply chain complexity are all symptoms of the new project economy. The arrival of this new age must be recognized by business leaders, and the systems supporting business must change to accommodate this reality.

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Perfect Orders: Improving Customer Satisfaction and Financial Results


Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact the satisfaction of the other. Only through measuring the satisfaction of both groups can these sometime conflicting groups be balanced. Owners watch earnings and return on investment. One way to measure customer satisfaction is with the perfect order index.

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]project-open[


The ]project-open[ Web-based project management application covers essential functionality for project/portfolio management, CRM, finance, human resources, knowledge management, and more. ]project-open[ solutions target the following: - Agency use, especially for advertising or Internet agencies with requirements for collaboration, cost accounting, invoicing, and access security. - IT service management (ITSM), for monitoring IT projects, financial aspects, and BI-style reporting. - Translation management, for translation agencies in need of document management which integrates with computer aided translation tools, and other agency requirements. - Consultant use, to reduce administrative overhead, track progress for many different projects, identify cost overruns, support remote workers, keep consultants on a methodological track, and change the junior/senior ratio.  

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Deltek Expands Its Project Planning Acumen


Deltek, the leading provider of enterprise software and information solutions for professional services firms and government contractors, made its first acquisition under its new owner, Thoma Bravo, and new CEO Mike Corkery. The vendor has acquired Acumen, a Texas-based provider of project management solutions and services for project-oriented businesses. The acquired company delivers project

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2006 PMI Research Conference Aims to Link Project Management Discipline with the Business Community


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Creating a Business from a Project


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How to Start and Finish a No-fail Project, Part 1: Fighting Internal Resistance


According to a major IT research firm, less than 20 percent of IT projects are completed on time and on budget. Project management (PM) experts agree that internal resistance is one of the factors that can ruin a project. What does it take to get your people to say “yea” instead of “nay”? Find out other common causes of project failure, and how to encourage your team members to embrace change and communicate better.

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Improving Project Decision Making and Reducing Exposure Through Risk Management


Formalized risk management is underused in project management, where the focus is typically on schedule and budget. This affects most aspects of a project, including evaluation, selection, planning, execution, and control. How many project decisions are made without formally evaluating the potential consequences? When budgets are tight and competition is fierce, this question is more relevant than ever.

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