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The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

letters of request free  characters, such as numbers, letters, and symbols, as integers. Unlike ASCII, which uses 7 bits for each character, Unicode uses 16 bits, which means it can represent more than 65,000 unique characters. This covers the requirements for not only languages such as English and the Western-European languages, but also for other languages, such as Greek, Latin, and Japanese. As the software industry becomes increasingly global, there is a push on for software vendors to enable their software to use the Unicode Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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SPECTRUM Human Resource Systems Corporation iVantage 5.0 for Human Resources Certification Report
SPECTRUM Human Resource Systems Corporation’s human resource information system (HRIS), iVantage 5.0, is now TEC Certified. The certification seal is a valuable

letters of request free  typing the first few letters of a word, the system recognizes all entries that start with those letters, and the user can simply choose the appropriate entry). Performing tasks: Alerts show users which tasks are awaiting action. To-do lists can be added manually, and can include follow-ups which are placed on the user's homepage. Alerts can be date-based (e.g., performance review and birthdays). Employee Self-service: Employees can access information easily (i.e., employee handbooks, pay information, be Read More...
Upside Software Remains on the Upside of the Contract Management Market
My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management

letters of request free  : BUSY in capital letters is the best way to put it. We are projecting a growth of about 30 percent in revenues and at least doubling profits. We definitely seem to be winning more deals than the competition, but that is based on the deals we know about, so you never know… PJ : With regard to your aforementioned differentiating capabilities (i.e., electronic signatures, paragraph-based terms & conditions, etc.), which product editions feature these (or these are pervasive in all Upside products)? Upside Read More...
Bluebee ERP v.4b.08 for Discrete Manufacturing and Distribution Certification Report
Companies performing a software evaluation and comparison want assurance that the products they’re evaluating do what the vendors say they do. Solutions

letters of request free  by typing the first letters of a vendor code or city, users can limit the selection to the requested entries). Criteria used for search and sort can be customized (e.g., the number of records per page, default criteria, and the option to reset the filters). Data extraction tools allow users to drill down information in each of the main sections of the system. Security: User rights and securities can be defined at the user level. Reporting capabilities: Reporting capabilities are enhanced by the use of a Read More...
Evaluating the Total Cost of Network Ownership
The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO

letters of request free  the Total Cost of Network Ownership Brian Killian and Lynn Koller are associated with Brintech, www.brintech.com Introduction A bank devotes extensive resources to its computer network-both in human wherewithal and hard cash. The upfront costs can be high, and veiled costs compound the burden. Ultimately, an invisible price tag hangs from a computer network. Total cost of ownership (TCO) is a model that helps systems managers understand and handle the budgeted and unbudgeted costs of an IT Read More...
Confessions of a Techno Junkie
Ideas on how to survive the avalanche of technology, avoid the lure of its pitfalls, and succeed with it as the enabler to true process innovation.

letters of request free  of a Techno Junkie Introduction The first step towards solving a problem rests with admitting that you have one. I am writing today to confess that I have a technology problem, although I feel some comfort in the knowledge that I must not be alone. I'm of above average intelligence, college educated, have held executive positions with high tech companies, am not necessarily an early adopter, and pride myself on making logical, rational decisions, even when it involves acquisition decisions. OK, Read More...
Quality of Service for Next-generation Voice Over IP Networks
In order to support the requirements of voice deployments, next-generation networks must be capable of supporting a service equivalent to the existing public

letters of request free  of Service for Next-generation Voice Over IP Networks In order to support the requirements of voice deployments, next-generation networks must be capable of supporting a service equivalent to the existing public switched telephone network (PSTN), in terms of reliability. Furthermore, these networks must be capable of carrying voice services even under heavy load, while maintaining the integrity of the voice calls, under even the most extreme circumstances. Read More...
Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

letters of request free  of the Customer Analytics Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer Read More...
Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership
This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption

letters of request free  as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption rate and total cost of ownership (TCO) of this technological approach. Download this white paper to find out how a hosted option can drive significant cost savings, reduce initial implementation times, and bring new functionality with relative ease and Read More...
Busting Out of the Inbox: Five New Rules of 1to1® E-mail Marketing
Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and

letters of request free  Out of the Inbox: Five New Rules of 1to1® E-mail Marketing Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and podcasts—where MSN, Google, and Yahoo! call the shots? Marketers need to understand which strategies and tactics are most effective to ensure that their e-mails will be delivered, opened, and acted upon. BEGINLYX Read More...
SAP Remains One Of The Market’s Beacons Of Hope
On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the

letters of request free  Remains One Of The Market’s Beacons Of Hope SAP Remains One Of The Market's Beacons Of Hope P.J. Jakovljevic - May 17, 2001 Event Summary On April 19, SAP AG (NYSE: SAP), the leading provider of business software solutions, announced its results for the quarter ended March 31, 2001. In Q1 2001, revenues increased 29% over the same period last year from EUR 1.2 billion to EUR 1.5 billion (See Figure 1). Net income in the quarter more than doubled (up 117%) to EUR 117 million compared to a year earlier Read More...
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

letters of request free  Business Application Preferences, Part 1: Best-of-breed or Suite? Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More...
The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach
Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions

letters of request free  Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions that work seamlessly with existing applications in your company’s IT environment can lead to significant benefits. Explore the value of technology decisions that support and maintain infrastructure-wide interoperability with regard to your data Read More...
Justification of ERP Investments Part Three: Costs of Implementing an ERP System
Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into

letters of request free  of ERP Investments Part Three: Costs of Implementing an ERP System Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into hardware, software, external assistance, and internal personnel. *This is Part Three of a four-part article reprinted from Maximizing Your ERP System by Dr. Scott Hamilton. Bridging the theory and realities of current ERP systems, Maximizing Your ERP System provides Read More...
Comparing the Total Cost of Ownership of SME On-premise Business Management Applications and SAP Business ByDesign
This document analyzes the cost of ownership for a typical on-premise small and medium enterprise (SME) business management system, and compares it to the cost

letters of request free  the Total Cost of Ownership of SME On-premise Business Management Applications and SAP Business ByDesign This document analyzes the cost of ownership for a typical on-premise small and medium enterprise (SME) business management system, and compares it to the cost of an equivalent SAP Business ByDesign implementation. It uses a mixture of different on-premise systems rather than any single vendor's product. Although there are many similarly equipped business management products available, they Read More...

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