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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 lettersof recommendation examples


The Unwired Enterprise: A Comprehensive Approach to Mobilizing for Success
The benefits of a mobile workplace are clear: faster business processes, closer connections with customers, and more rapid decisions. But there are few examples

lettersof recommendation examples  enterprise mobility,enterprise mobility management,enterprise mobility strategy,identifying enterprise mobile scenarios

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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TEC’s Latest CRM Buyer’s Guide Highlights Game-changing Innovations


Technology Evaluation Centers (TEC) has released its latest Customer Relationship Buyer’s Guide: Innovations in CRM. Produced by TEC research analysts, this comprehensive buyer’s guide provides an up-to-the-minute look at the major trends that are revolutionizing the world of CRM: cloud computing, social media, collaboration tools, mobile technology, and extended CRM functionality. Along with the vital facts on CRM features and benefits buyer require to make good, informed decisions on CRM, the guide also lays out the pros and cons of each key area of innovation—and uses real-life examples to show how companies are using innovations in CRM to successfully attract and retain customers.

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Listen and Learn: Improving Operations by Using Customer Feedback


Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

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Onboarding: Enhancing New Employee Clarity and Confidence


This white paper focuses on organizational practices designed to help maximize role clarity and role confidence for new employees. Examples for how to accelerate both role clarity and confidence for new employees and organizations employing these practices are described here.

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SouthWare Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview


SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true business management system (accounting + exception management + task management), and for that reason alone it should receive serious consideration.

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Message to ERP Vendors: Honesty versus Glitz


It’s a bit surprising that sales teams from some ERP vendors are still under the impression that simply wining and dining a customer is enough to win a sale. It’s this type of hubris that can cost vendors entire projects. Recently, I was helping with a customer’s software evaluation and selection process. Yes, we have products and solutions that extend beyond the simple self-service tool usage

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How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs


Business executives are challenging their IT staffs to convert data centers from cost centers into producers of business value. Data centers can make a significant impact to the bottom line by enabling the business to respond more quickly to market demands. This paper demonstrates, through a series of examples, how data center infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.

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The Need and Value of a CIO Coach


In today’s challenging economic environment, companies require effective IT executive leadership. As part of the executive team, the chief information officer (CIO) develops and executes strategies that create competitive advantages for revenue growth. But knowing which tools to use—and when and how to use them—to protect current assets is key to a CIO coach’s success. Learn more about making better IT decisions.

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Deltek Conference Previews




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How To Write a Winning Proposal


Your proposal should prove your case, and motivate the client to buy your services or applications. But all too often, reading a proposal is almost as painfully difficult as writing one. So what are the secrets of truly successful proposal-writing?

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Case Study: Kenneth David Apparel Clothing Company Increases Visibility


When the first Kenneth David Apparel store opened in 1992, the company could manage operations with an accounting solution alone. But as new stores opened, the company needed software to scale with growth—not only on the retail side, but design and manufacture too. Its new solution has e-commerce and point-of-sale features, and allows the company more insight for more effective management. Read more about the benefits.

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