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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 level 0 diagram example


Improving Business Integration for a Competitive Advantage in the Mid-market
Mid-market companies can level the competitive playing field by using business integration technology. Integrated processes reduce costs by decreasing data

level 0 diagram example  known as : Mid Level Market , Mid Market Accounting Software , Mid Market Advisory , Mid Market Appointment , Mid Market Business , Mid Market Capital , Mid Market Consulting , Mid Market Customers , Mid Market Data , Mid Market Definition , Mid Market Development , Mid Market Division , Mid Market Edition , Mid Market Enterprise Resource Planning , Mid Market Finance , Mid Market Firms , Mid Market Group , Mid Market Investment , Mid Market Office , Mid Market Outsourcing , Mid Market Revenue , Mid

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Warehouse Management Systems (WMS)

A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction and activity support. The WMS should enable warehouse operators to optimize pick, put-away, and replenishment functions by employing powerful system logic to select the best locations and sequences. 

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Workforce Diversity: Meeting the Challenges Head On


Diversity is an important part of the change that today’s businesses are experiencing. Many organizations are working on an international level and, as such, need to understand the meaning of diversity when managing an increasingly growing and diverse group of people. Technology Evaluation Centers (TEC) analyst Sherry Fox looks at how just two of the dimensions of diversity—age and ethnicity—can affect your business.

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The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level


Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring failure.

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Illumiti Case Study: TheMIGroup


TheMIGroup, a provider of relocation and assignment management programs, sought to provide its clients with a superior customer experience level, including advanced Web-based self-service reporting. The Illumiti-implemented solution included SAP R/3, Enterprise Portal, Crystal Dashboard Design (formerly Xcelsius), CRM, BW, Business Objects InfoView and Web Services; MS SQL Server, and ASP.NET. Read this case study to see how Illumiti helped TheMIGroup to deliver outstanding customer service and experience.

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Planning for Business Resilience


In the past, most businesses have operated more or less effectively with a certain level of downtime—whether required to maintain systems, applications, and data, or to produce daily analysis reports. Unfortunately, today’s emphasis on ever-greater productivity and profitability means that downtime becomes an obstacle to improving perfor¬mance and delivering value—the two essential conditions that make your business competitive.

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Troubleshooting Remote Site Networks—Best Practices


Management and remote site employees expect the same level of network service as the headquarters site. However, when IT staff are faced with limited resources to support remote site networks, often the applications, services and performance at those sites are not as robust as the headquarters site. See how to deliver a high level of network service at remote sites using best practices outlined in this white paper.

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Aurum Solutions


Provision of premier services in implementations and service level agreements to customers in the EMEA region.

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Smart Software for Service-level Driven Forecasting


The issue of forecasting intermittent demand has been one that has plagued companies forever. Many very smart people have tried to tackle it; many vendors like to say they focus on it. Few vendors make it as singular a focus as Massachusetts-based Smart Software. Principals Charles Smart, Nelson Hartunian (Ph.D.), and Thomas Willemain(Ph.D.) have been studying the issue for almost 30 years, have

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Demand Commander


Demand Commander is a demand forecasting and planning solution designed for sales representatives, managers, planners, and c-level management. It can be used to manage customers; derive and execute sales plans; plan production, purchase, and deploy products; and present key business metrics. Demand Commander's functions include demand factor learning; model creation and competition; and consensus building.  

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Call Center Protocols: Getting Problems Solved!


Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

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What Plant-level Systems Can Do for the Enterprise Market


To gain the competitive edge, enterprises are seeking tools to break information silos. Collaborative planning and manufacturing has given plant-level systems a whole new meaning.

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