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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 level playing field


Levelling the Playing Field: How Companies Use Data for Competitive Advantage
Nearly all companies realize the way to gain a competitive advantage is to obtain better data, interpret them quickly, and distribute them in easier-to-use

level playing field  and create a more level playing field? Find out how business practices are evolving to this end.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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Documents related to » level playing field

Supply Chain Management Vendor Finds Balance for Service Supply Chains


Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain competitive because its composite applications will create business process solutions that follow the current trend toward integrated suites of best-of-breed applications.

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Best of Breed Versus Fully Integrated Software: The Pro's and Con's


After dealing with the over-hype of Y2K, companies have started to reconsider the best of breed as a viable solution to satisfy their software needs. This comes as a shock to the corporate systems culture when user communities were told that fully integrated software such as ERP, SCM, and EAM were the only way to meet their software needs. After developing a level playing field, this article examines the pro’s and con’s of one alternative over the other. Read on to see if you agree with the merits of the best of breed or fully integrated software approach to software selection.

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Improving Business Integration for a Competitive Advantage in the Mid-market


Mid-market companies can level the competitive playing field by using business integration technology. Integrated processes reduce costs by decreasing data entry errors, improving supply chain responsiveness, and increasing inventory accuracy—not to mention eliminating document processing fees and customer charge-backs. But how can mid-market companies leverage the capabilities of "high-end" integration solutions?

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ERP Showdown: Deltek Costpoint vs. Microsoft Dynamics AX vs. Oracle E-Business Suite


We looked at eight standard ERP modules. To eliminate any chance of bias, and to ensure a level playing field, all 3,600 criteria that make up the modules and submodules in our ERP Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

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PTC and ServiceMax Partner for IoT-based Field Service Management Software


PTC recently announced a new partnership with ServiceMax to offer a connected (and thus smarter) field service management software solution with IoT capabilities. This combination should enable customers to initiate remote, predictive, and proactive service, rather than traditional reactive "fire-fighting" service.

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ClickSoftware and NetSuite Partner for Cloud Field Service


One of the major themes at the recently held SuiteWorld 2013 conference was that NetSuite has been aggressively building a cloud partner ecosystem, the Autodesk alliance being one resounding example. During the conference, automated mobile workforce management (WFM) and optimization solutions provider ClickSoftware Technologies announced that it has partnered with NetSuite to build the

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NFC: Near-Field Communications- A Look into the (Near) Future of NFC


Near-field communications (NFC) is the hovering trend in the “mobile tech” world, not only adding convenience to the daily lives of consumers, but opening doors for enterprises to increase revenue, collect useful consumer data, and use that data in targeted marketing efforts. This whitepaper examines the background of NFC and explores the integration of NFC and its various uses. NFC security concerns are also discussed.

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FSM Software Review: Sky Field Service Management


This field service management (FSM) software review report examines the FSM software by FieldOne and its support for business management processes against known benchmarks. It assesses Sky Field Service Management for FSM functionality and reviews the product’s support capacity with a focus on:

  • Customer Engagement Management
  • Contract and Warranty Management
  • Work Order Management
  • Inventory, Logistics, and Parts Planning
  • Workforce Forecasting and Planning
  • Scheduling and Routing
  • Integration

The report also contains an independent analyst’s review of the FSM software based on a demonstration provided by FieldOne. The review identifies the features of Sky FSM that distinguishes it from other business process management solutions, including its Microsoft Dynamics XRM Platform and its customer relations management support through contractor relations, scheduling, and billing and quoting activities. In this review, the analyst outlines the software provider’s implementation process, support model, and target user base.

Sky FSM achieved TEC certification status for its FSM software solution by completing TEC’s certification program, which includes a demonstration of the FSM software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of Sky FSM, a TEC analyst has assessed the FSM software’s features, evaluating the software against known industry benchmarks, to determine that Sky FSM by FieldOne is a strong FSM system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how FiledOne’s Sky FSM can help businesses achieve their FSM objectives.

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