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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 library level dfd


Augmenting Data Backup and Recovery with System-level Protection
File-level recovery on its own is an incomplete strategy when it comes to meeting stringent recovery time objectives (RTOs) for complete system recovery. This

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Warehouse Management Systems (WMS)

A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction and activity support. The WMS should enable warehouse operators to optimize pick, put-away, and replenishment functions by employing powerful system logic to select the best locations and sequences. 

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Good Level of Financial Functionality in Infor VISUAL [Infographic]


Infor VISUAL was recently certified for Financials. Check out this infographic to see how it stacks up against other solutions.

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CMMS Templates for Effective Implementations Part Two: The CMMS Industry and ERP


The implementation of an enterprise level system is a tumultuous event with far reaching consequences throughout an organization. Therefore we can see the implementation process as a means of taking the quantum leap in maintenance management techniques.

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Protecting Digital Assets: A Higher Level of IT Security


Today’s business environment is more mobile than ever. With more employees traveling—using laptops, personal digital assistants (PDAs), and home computers to conduct business—vulnerabilities increase. Companies are now protecting their digital assets with full disk encryption (FDE). Recent advances in FDE allow businesses to protect data stored on users’ mobile devices, without jeopardizing intellectual property.

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Kronos Announces Latest Version of TeleStaff Public Safety Scheduling Solution


High-level enhancements in TeleStaff 2.8 were announced by Kronos last week—Microsoft database compatibility, bidding, reporting, and data consolidation. It is worth pointing out the performance of Kronos TeleStaff and the (less talked about) public sector workforce management suite since Kronos' May 2011 acquisition of PDSI and the TeleStaff product. Kronos’ TeleStaff Scheduling

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Smart Software for Service-level Driven Forecasting


The issue of forecasting intermittent demand has been one that has plagued companies forever. Many very smart people have tried to tackle it; many vendors like to say they focus on it. Few vendors make it as singular a focus as Massachusetts-based Smart Software. Principals Charles Smart, Nelson Hartunian (Ph.D.), and Thomas Willemain(Ph.D.) have been studying the issue for almost 30 years, have

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Planning at the Business Unit Level


Planning at the business unit level is most commonly done in spreadsheets, with cost center inputs gathered using workbook templates that are difficult to format and consolidate. While business units can’t escape from “spreadsheet hell” using a corporate business performance management (BPM) system, they can streamline planning and analysis processes with the right software solution. Find out how.

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Taking Sales and Operations Planning to the Next Level


Sales and operations planning (S&OP) is a business planning process owned by executives and senior management, with the key goal of creating realistic plans. However, one critical success factor that can easily get overlooked is that the “quality” of the entire S&OP process is only as good as the data and the detailed demand and supply plans that support it.

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Demand Commander


Demand Commander is a demand forecasting and planning solution designed for sales representatives, managers, planners, and c-level management. It can be used to manage customers; derive and execute sales plans; plan production, purchase, and deploy products; and present key business metrics. Demand Commander's functions include demand factor learning; model creation and competition; and consensus building.  

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Proxima Technology


Proxima Technology, Inc. provides software and services to improve business service and accountability through service-level measurement, reporting, and problem notification in distributed computing environments.

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Call Center Protocols: Getting Problems Solved!


Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

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